Forward Deployed Engineer - India
Ciroos —Bengaluru, Karnataka
- Full-time
- Azure
- DevOps
- Java
- Health insurance
Quick apply
9h
Manager
LatentView Analytics —Bengaluru, Karnataka
- Azure
- Computer Science
- Master's degree
Computer Scientist I - Full Stack
Adobe —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Java
1d
Partner Solution Engineer
Lyzr AI —Bengaluru, Karnataka
- Hybrid work
- Azure
- Oracle
- Computer Science
Platform Engineering Manager
Takeda Pharmaceutical —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Java
- Health insurance
- Cell phone reimbursement
7d
AI Product Operations & Solutions (Associate | Senior Associate | Lead)
Blue Machines AI —Bengaluru, Karnataka
- English
- Accounting
- APIs
Quick apply
Manager (FDE) - Salesforce
Sitetracker —Bengaluru, Karnataka
- Salesforce
- Bachelor's degree
- Agile
AI Sales Manager (Bengaluru)
Blue Machines AI —Bengaluru, Karnataka
- Full-time
- Sales
- Master's degree
- Business development
Quick apply
Account Manager
Sarvam —Bengaluru, Karnataka
- Full-time
- Salesforce
- APIs
- AI
Quick apply
Forward Deployed Engineer
Whatfix —Bengaluru, Karnataka
- Salesforce
- Master's degree
- AI
Quick apply
4h
Forward Deployed Engineer
Applogiq —Bangalore City, Bengaluru, Karnataka
- Full-time
- JavaScript
- In-person
- AI
Quick apply
3d
Forward Deployed Engineer
Kognitos —Bengaluru, Karnataka
- Full-time
- Oracle
- English
- Project management
1d
FORWARD DEPLOYED ENGINEER L2
Wipro Limited —Bengaluru, Karnataka
- AI
4d
Software Dev Engineer II View Jobs
Swiggy —Bengaluru, Karnataka
- Full-time
- Software development
- AI
- Python
2d
FORWARD DEPLOYED ENGINEER L1
Wipro Limited —Bengaluru, Karnataka
1d
Software Dev Engineer II View Jobs
Swiggy —Bengaluru, Karnataka
- Full-time
- Software development
- AI
- Python
2d
Portfolio Leader (Builder People Lead)
Salesforce —Bengaluru, Karnataka
- Full-time
- Management
- Salesforce
- APIs
1d
Data Scientist (LLM & Agentic AI)
Thomson Reuters —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- System design
- Master's degree
- Work from home
7h

More jobs to discover

Find similar jobs that you might be interested in.

General Manager-Projects
Gina Engineering Co. Pvt. Ltd —Bengaluru, Karnataka
Involved in planning, directing, and coordinating activities of designated project to ensure that completion of project is accomplished within prescribed time…
₹2,00,000 - ₹2,50,000 a month
Quick apply
Operations Manager
Cove & Lane Lifestyle Pvt Ltd —Yeshwanthpur, Bengaluru, Karnataka
Experience in the Apparel, Fashion, Lifestyle, Retail, FMCG, or Consumer Goods industry is highly preferred. The ideal candidate will have extensive experience…
₹1,00,000 - ₹1,25,000 a month
Quick apply
2d

I want to receive the latest job alerts for forward deployed engineer in bengaluru, karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

forward deployed engineer jobs near bengaluru, karnataka

Operations Lead jobs in Bengaluru, Karnataka

Data Scientist jobs in Bengaluru, Karnataka

Senior Software Engineer jobs in Bengaluru, Karnataka

Platform Engineer jobs in Bengaluru, Karnataka

Full Stack Developer jobs in Bengaluru, Karnataka

Shift Leader jobs in Bengaluru, Karnataka

Solutions Engineer jobs in Bengaluru, Karnataka

Salesforce Project Manager jobs in Bengaluru, Karnataka

Sales Manager jobs in Bengaluru, Karnataka

Hospital Operations jobs in Kolkata, West Bengal

Operations Executive jobs in Hyderabad, Telangana

Operations Lead jobs in Jaipur, Rajasthan

Operations Lead jobs in Bhiwandi, Maharashtra

Operations Manager jobs in Kochi, Kerala

Team Lead, Content Moderation jobs in Hyderabad, Telangana

Operations Lead jobs in Hyderabad, Telangana

Data Scientist jobs in Fully Remote

Data Scientist jobs in Kharadi, Pune, Maharashtra

Data Scientist jobs in Nimhans, Karnataka

Data Scientist jobs in Delhi, Delhi

Forward Deployed Engineer - India

Ciroos
Bengaluru, Karnataka

Quick apply

Job details

Full-time
9 hours ago

Benefits

Health insurance

Qualifications

CI/CD
Azure
Go
Node.js
Law
Kubernetes
DevOps
Slack
Git
Technical support
Java
Bash (Unix shell)
AWS
Confluence
Distributed systems
Continuous integration
Splunk
REST
GitHub
APIs
ServiceNow
AI
Jenkins
Python
Debugging

Full job description

Role Summary

As a Forward Deployed Engineer (FDE), you'll help enterprise customers deploy, configure, and get the most out of the Ciroos platform. This hybrid role combines customer implementation with production support, where you'll troubleshoot live issues, resolve escalations, configure integrations and alerting workflows, support migrations and go-lives, and work closely with Engineering to ensure reliable customer environments.

This role is ideal for someone who enjoys solving real-world production problems, working directly with customers, and taking ownership from deployment through ongoing support. Your work will directly contribute to customer success and product adoption.

What You'll Do

Escalation & Support

Own customer escalations end-to-end by managing the support queue, triaging production issues, driving investigations, and ensuring timely resolution or engineering handoff with clear diagnostics.
Troubleshoot complex production issues by analyzing logs, traces, and telemetry to identify root causes, validate fixes, and proactively monitor platform health to detect issues before they impact customers.
Maintain operational excellence through accurate documentation, ticket updates, runbooks, and seamless collaboration across Engineering, Product, and Customer Success to ensure continuity and rapid resolution.

Deployment & Configuration (FDE)

Deploy and configure the Ciroos AI SRE Teammate in customer environments, owning implementation activities from setup through production readiness while following deployment standards and runbooks.
Design and optimize alert normalization and correlation policies, including conditions and operators (IN, CONTAINS, REGEX), field extraction from noisy sources (email, Jenkins, CI/CD), and customer-specific playbooks instead of generic catch-all rules.
Build and maintain integrations across the customer's ecosystem, including ServiceNow (bi-directional synchronization and field mapping), Microsoft Teams/Slack routing, observability platforms (Dynatrace, Quantum Metric), and knowledge sources (GitHub, Confluence).
Support migrations, production go-lives, and platform optimization by replicating correlation rules, validating deployments, troubleshooting investigation and enrichment failures, improving RCA quality, and feeding recurring field learnings back to Engineering and Product to continuously improve the platform.

What We're Looking For

3–6 years of hands-on experience in SRE, DevOps, Production Engineering, Platform Operations, or Technical Support, with exposure to customer escalations, deployments, implementations, and production operations. Comfortable owning operational workflows from investigation to resolution.
Strong troubleshooting and engineering mindset, with the ability to debug complex production issues, understand distributed system behavior, and write code or scripts (Python, Go, or Java) to automate tasks, reproduce issues, and build operational tooling.
Solid experience with cloud-native technologies, including Kubernetes, AWS/Azure/GCP, CI/CD pipelines, and observability platforms such as Dynatrace, Datadog, or Prometheus.
Hands-on expertise in integrations and automation, including REST APIs, webhooks, event-driven workflows, alert correlation, normalization rules, regular expressions, ITSM platforms (e.g., ServiceNow), and reliable error handling.
Excellent documentation and collaboration skills, with the ability to write actionable bug reports, maintain runbooks, communicate clearly across teams, and ensure seamless operational continuity. Familiarity with AI-assisted engineering tools is a strong advantage.
Ownership-driven and customer-focused, with the ability to support a global customer base, manage production incidents, deployments, migrations, and critical operational events from our Bengaluru or Gurugram office.

Nice to Have

Experience migrating a customer off an incumbent AIOps / alerting platform (BigPanda, Moogsoft, PagerDuty, Elastic, Splunk).
Experience building lightweight internal tooling (Python / Node / bash) to speed up validation, migration, and monitoring.
Familiarity with LLM-powered / agentic AI workflows and their operational quirks.
Prior customer-facing support or FDE / solutions-engineering experience.

What Success Looks Like (First 6 Months)

Customers receive reliable operational support, with tickets and escalations triaged, investigated, and resolved promptly, ensuring a consistent support experience.
You become a trusted technical partner for your assigned customers, owning issues from initial investigation through resolution and building confidence through timely communication and execution.
Engineering receives high-quality, reproducible bug reports and diagnostics, enabling faster root cause analysis, quicker fixes, and smoother releases.
Deployments, configurations, integrations, and customer implementations are delivered accurately, on schedule, and with minimal disruption.
You successfully drive customer migrations and production go-lives, ensuring smooth cutovers, validated configurations, and positive customer outcomes.
Operational insights from the field continuously improve the product, with recurring issues identified, documented, and fed back to Engineering and Product, reducing repeat incidents over time.

About Ciroos

Ciroos (pronounced "Sai rose") is a seed-stage startup founded in February 2025 by experienced executives and distinguished engineers with deep expertise in observability, AI, distributed systems, cloud, cybersecurity, and networking. Our mission is to provide an AI SRE Teammate that empowers SREs to be superheroes — a multi-agentic AI platform that uses expert human-like reasoning to decrease toil, investigate incidents faster, and drive autonomous operations. We've raised $21M in seed funding led by Energy Impact Partners and prominent angel investors. We're headquartered in Pleasanton, CA with growing operations in India.

Why Work at Ciroos?

We dream big and execute fast. Build. Test. Iterate — all at lightning speed in service of our customers. Our "BEST" perks:

Benefits: Competitive compensation, comprehensive health & medical benefits, plus lunch and snacks in-office.
Equity: Meaningful equity — real ownership, not just a nice line on paper.
Stewardship: A high-impact role with mentorship from founders and senior engineers.
Teamwork: High-IQ, high-EQ coworkers. No politics. No bureaucracy. No permission-seeking.

Quick apply

Refine Your Search

forward deployed engineer jobs in bengaluru, karnataka

Forward Deployed Engineer - India

Manager

Computer Scientist I - Full Stack

Partner Solution Engineer

Platform Engineering Manager

AI Product Operations & Solutions (Associate | Senior Associate | Lead)

Manager (FDE) - Salesforce

AI Sales Manager (Bengaluru)

Account Manager

Forward Deployed Engineer

Forward Deployed Engineer

Forward Deployed Engineer

FORWARD DEPLOYED ENGINEER L2

Software Dev Engineer II View Jobs

FORWARD DEPLOYED ENGINEER L1

Software Dev Engineer II View Jobs

Portfolio Leader (Builder People Lead)

Data Scientist (LLM & Agentic AI)

More jobs to discover

I want to receive the latest job alerts for forward deployed engineer in bengaluru, karnataka

Explore jobs in more locations

Role Summary

What You'll Do

What We're Looking For

Nice to Have

What Success Looks Like (First 6 Months)

About Ciroos

Why Work at Ciroos?

Jobseeker tools

Employer Tools

Browse

Stay Connected