Maharashtra Software quality assurance analyst Jobs – 127 Open Jobs Today

Senior Analyst Software Support
Bridgenext Digital Engineering —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Bachelor's degree
- Communication skills
1d
Application Support Analyst
Glencore —Mumbai, Maharashtra
- Full-time
- English
- SQL
- Analysis skills
3d
Principal Software Engineer
Mastercard —Pune, Maharashtra
- Full-time
- Oracle
- APIs
- Agile
Senior QA Automation Engineer (Playwright, JavaScript/TypeScript) - VOIS
Vodafone —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Java
5d
Applications Development Sr Programmer Analyst - Assistant Vice President
Citi —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Java
KYC Operations Analyst 2 (Maker/Checker)
Citi —Mumbai, Maharashtra
- Full-time
- English
- Finance
- Analysis skills
5d
DEVELOPER L3(CONTRACT)
Wipro Limited —Mumbai, Maharashtra
- Software troubleshooting
- SDLC
SME - Program & Project Management
HCLTech —Pune, Maharashtra
- Azure
- Java
- AWS
6d
D365 Consultant
Nebulaa IT Solutions —Navi Mumbai, Maharashtra
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Work from home
Application Development Lead Analyst (Python) - Vice President
Citi —Pune, Maharashtra
- Full-time
- Computer Science
- Java
- Presentation skills
Delivery Manager
LotusFlare —Pune, Maharashtra
- Project management
- Scripting
- APIs
Business analyst
Indium Software —Mumbai, Maharashtra
- Communication skills
Salesforce Apex Technical Lead
HCLTech —Nagpur, Maharashtra
- Salesforce
- APIs
- Agile
QA Automation Tester
CLUSTOR COMPUTING —Nagpur, Maharashtra
- ₹2,500 - ₹8,000 a month
- Computer Science
- Master's degree
- Analysis skills
Quick apply
14d
Senior Technical Lead
i2D Solutions —Mumbai, Maharashtra
- Full-time
- Computer Science
- ERP systems
- Java
Full Stack Senior Software Engineer Specialist
NASDAQ —Mumbai, Maharashtra
- Full-time
- Computer Science
- English
- Java
Engineer, Applications Development - SAP MDG
Avantor —Pune, Maharashtra
- Full-time
- Computer Science
- ERP systems
- Master's degree
IN-Sr Associate_GCP Data Engnr_Data & Analytics_Advisory_Mum
PwC —Goregaon, Mumbai, Maharashtra
- Full-time
- Azure
- Engineering
- Master's degree
Senior Automation Tester
Barclays —Pune, Maharashtra
- DevOps
- Java
- SQL
6d
Senior Specialist - Product Management
NASDAQ —Pune, Maharashtra
- Full-time
- English
- Product management
- Accounting

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Senior Analyst Software Support

Bridgenext Digital Engineering -
Pune, Maharashtra

Apply Now

Job details

Full-time
1 day ago

Qualifications

Incident management
Software troubleshooting
Kubernetes
Logistics
Quality assurance
Bachelor's degree
ITIL
Data analytics
Application support
Root cause analysis
SaaS
Communication skills

Full job description

Company Overview:

Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services, while elevating brands through digital experience, creative content, and customer data analytics services.

Don't just work, thrive. At Bridgenext, you have an opportunity to make a real difference - driving tangible business value for clients, while simultaneously propelling your own career growth. Our flexible and inclusive work culture provides you with the autonomy, resources, and opportunities to succeed.

Position Description:

We are looking for a talented and experienced Senior Analyst Software Support to join our team in Pune.

Responsibilities:

Conduct initial issue analysis, reproduce problems in a controlled environment, and examine error logs to identify root causes
Offer functional assistance to end-users, resolving software-related issues, addressing inquiries, and troubleshooting problems
Monitor and uphold the performance, reliability, and availability of applications
Collaborate with cross-functional teams to detect and resolve software defects and system errors
Perform thorough testing and quality assurance of software applications
Create documentation for support procedures, system configurations, and issue resolutions (knowledge base) for future reference
Provide training to end-users on proper application usage and offer ongoing support and guidance
Support deployment activities and provide post-deployment monitoring
Continuously assess support processes and procedures (SOP), identifying areas for improvement, and implementing best practices to enhance support operations' efficiency and effectiveness
Ensure compliance with Service Level Agreements (SLAs) by monitoring response and resolution times, tracking performance metrics, and implementing corrective measures as needed
Resolve application-related incidents by troubleshooting, conducting root cause analysis, and escalating when necessary, minimizing downtime and disruptions to client operations
Identify opportunities to improve processes within the application support function. Proactively propose and implement enhancements to streamline support processes, increase efficiency, and enhance customer satisfaction

Must Have Skills:

Ready to work in 24x7 shifts on rotation
Ready to work from the office
Bachelor's degree in a relevant field or equivalent experience
Proven experience in application support, preferably in a SaaS environment
Experience in the logistics domain (preferable) with international client support
Excellent communication skills, both written and verbal, with the ability to effectively interact with clients, team members, and senior management
Ability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously
Experience in incident management, problem-solving, and root cause analysis
Proficiency in using support management tools and reporting systems
Flexibility to work in shifts and provide after-hours support when required
Basic understanding of Cloud and Kubernetes

Preferred Skills:

Familiarity with ITIL framework and its application in support operations is a plus

Professional Skills:

Solid written, verbal, and presentation communication skills
Strong team and individual player
Maintains composure during all types of situations and is collaborative by nature
High standards of professionalism, consistently producing high quality results
Self-sufficient, independent requiring very little supervision or intervention
Demonstrate flexibility and openness to bring creative solutions to address issues

Bridgenext is an Equal Opportunity Employer

Apply Now

Refine Your Search

software quality assurance analyst jobs in maharashtra

Senior Analyst Software Support

Application Support Analyst

Principal Software Engineer

Senior QA Automation Engineer (Playwright, JavaScript/TypeScript) - VOIS

Applications Development Sr Programmer Analyst - Assistant Vice President

KYC Operations Analyst 2 (Maker/Checker)

DEVELOPER L3(CONTRACT)

SME - Program & Project Management

D365 Consultant

Application Development Lead Analyst (Python) - Vice President

Delivery Manager

Business analyst

Salesforce Apex Technical Lead

QA Automation Tester

Senior Technical Lead

Full Stack Senior Software Engineer Specialist

Engineer, Applications Development - SAP MDG

IN-Sr Associate_GCP Data Engnr_Data & Analytics_Advisory_Mum

Senior Automation Tester

Senior Specialist - Product Management

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