Wagholi Pune Maharashtra Desktop support technician Jobs – 141 Open Jobs Today

L1 IT Support Engineer
MentorBeep —Pune, Maharashtra
- ₹5,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Outlook
- Software troubleshooting
- English
Quick apply
17h
IT Helpdesk Specialist - Lead
CTI GLOBAL RESOURCES PRIVATE LIMITED —Pune, Maharashtra
- Software troubleshooting
- Windows
- 12th Pass
Quick apply
11h
Technical Support Engineering, Sr Engineer
Synopsys —Pune, Maharashtra
- English
- Master's degree
- Bachelor's degree
- Health insurance
15h
System Administrator
CyberMeru Technologies —Bavdhan, Pune, Maharashtra
- Full-time
- Azure
- Windows
- AWS
Quick apply
7d
Analyst, Business Systems, Middleware Administrator
Edwards Lifesciences —Pune, Maharashtra
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Technical Support
Max Secure Software —Pune, Maharashtra
- Windows
- Master's degree
- Bachelor's degree
Technical Support Engineer
Spanidea —Pune, Maharashtra
- Communication skills
IT Desktop Support
Squareline Solution —Pune, Maharashtra
- Full-time
Technical Solutions Engineer, Cloud Support, Networking (English)
Google —Pune, Maharashtra
- Weekend availability
- English
- Windows
- Bachelor's degree
Technical Support Lead
LotusFlare —Pune, Maharashtra
- Rotational shift
- Azure
- Software troubleshooting
- Engineering
Administrator III - System & Applications Administration
Cencora —Pune, Maharashtra
- Weekend availability
- Oracle
- Computer Science
- Salesforce
IT Service Desk Help Desk (Full-Time, On-Site)
Parallel Wireless —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Customer service
Quick apply
13d
Technical Support Engineer
Varad Automation And Robotics —Pune, Maharashtra
- Microsoft Office
- Presentation skills
- Bachelor's degree
ENGINEER TECHNICAL SUPPORT L1
Network Techlabs —Pune, Maharashtra
- Full-time
System / Linux Administrator
Mechatronics Systems —Pune, Maharashtra
- B.Sc
- Master's degree
- Bachelor's degree
Linux System Administrator L2 L3
KPIT Technologies GmbH —Pune, Maharashtra
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Technical Support Engineer
LogicNP Software —Pune, Maharashtra
- English
- C++
- Software development
Technical Support Engineer
Concept Information Technologies —Pune, Maharashtra
- English
- Diploma
Associate system administrator
Owens & Minor India Private Limited —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Windows
Quick apply
Systems Administrator II
AutomationEdge —Pune, Maharashtra
- Call employer
- Azure
- Windows
- AWS

I want to receive the latest job alerts for desktop support technician in wagholi pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near wagholi pune maharashtra

Technical Support Engineer jobs in Pune, Maharashtra

Technical Lead jobs in Pune, Maharashtra

Technical Support jobs in Pune, Maharashtra

Systems Administrator jobs in Pune, Maharashtra

Senior Systems Administrator jobs in Pune, Maharashtra

IT Technician jobs in Pune, Maharashtra

Middleware Administrator jobs in Pune, Maharashtra

Systems Administrator jobs in Bavdhan, Pune, Maharashtra

IT Support jobs in Pune, Maharashtra

Technical Support jobs in Jaipur, Rajasthan

Technical Support Engineer jobs in Ghaziabad, Uttar Pradesh

Internship , Electronics Engineer jobs in Kolkata, West Bengal

Technical Support Engineer jobs in Ahmedabad, Gujarat

Technical Support Engineer jobs in Yelahanka, Bengaluru, Karnataka

Technical Support Engineer jobs in Nagpur, Maharashtra

Software Engineer Fresher jobs in Chennai, Tamil Nadu

Technical Technical jobs in Guwahati, Assam

Non Technical jobs in Chennai, Tamil Nadu

Technical Lead jobs in Calicut, Kerala

Technical Lead jobs in Chennai, Tamil Nadu

L1 IT Support Engineer

MentorBeep
Pune, Maharashtra

Quick apply

Job details

Full-time
₹5,00,000 - ₹12,00,000 a year
17 hours ago

Qualifications

French
Knowledge management
Microsoft Outlook
Software troubleshooting
IT service management
LAN
English
Japanese
Windows
Technical support
Microsoft Office
Korean
DHCP
Analysis skills
Bachelor's degree
DNS
Chinese
Desktop administration
AI
Communication skills
German
Active Directory
Intune
Help desk
VPN

Full job description

We are hiring an L1 IT Support Engineer / Global Service Desk Analyst for a leading global technology company based in Pune, Maharashtra!

The ideal candidate should possess strong communication skills, sound technical troubleshooting abilities, and a customer-first mindset. Experience with AI-powered support tools and knowledge management platforms will be an added advantage.

Looking for candidates with excellent communication skills and experience supporting global users/environments.
Shift Allowance Available
Pick-up & Drop FacilityAvailable
Rotational Shift: 24x5 Rotational Shifts
Location: PuneExperience Required: 3–5 Years

Role Description & Responsibilities

Serve as the primary point of contact for IT incidents and service requests.
Log, categorize, prioritize, and manage tickets in accordance with defined SLAs
Perform first-level troubleshooting and resolve issues within L1 scope. - Escalate unresolved incidents with complete diagnostics
Support Windows desktops/laptops, Microsoft Office, Outlook, Zoom, browsers, printers, VPN, Wi-Fi, and basic networking.
Support endpoint provisioning and standard desktop configurations.
Use knowledge articles and contribute to knowledge management.
Leverage AI-powered support tools and identify automation opportunities.
Deliver professional customer service and maintain ticket quality.
Work in a 24x5 rotational shift model.

Required Qualifications

Bachelor's degree in any discipline.
3- 5 years of IT Help Desk / Global Service Desk experience.
Excellent spoken and written English.
Strong Windows desktop troubleshooting skills.
Familiarity with Microsoft Office, Outlook, Zoom, and enterprise productivity tools.
Experience with ITSM/ticketing platforms.
Strong analytical and problem-solving skills.
Willingness to work 24x5 rotational shifts.

Preferred Qualifications

Windows OS/Desktop Administration training or certification.
Experience supporting enterprise environments with users spread across Asia Pacific, EMEA and Americas
Basic knowledge of Active Directory, Office 365, Intune, endpoint management, DNS, DHCP, VPN and vulnerability management
Networking fundamentals (basic LAN, WAN and Wireless troubleshooting skills)
ITIL exposure or certification
Experience with AI-enabled support tools
Candidates fluent in speaking any foreign languages like Japanese, Chinese, Korean, French or German would be preferred
Success Metrics: SLA compliance, FCR, MTTR, CSAT, ticket quality, AI tool utilization, and knowledge contributions.
Work with a leading global technology organization
Work in a culture of collaboration and innovation
Opportunities for personal development and career progression

Diversity statement- As a game-changer in sustainable technology and innovation, our client is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. It is our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.

Pay: ₹500,000.00 - ₹1,200,000.00 per year

Application Question(s):

How many years of experience do you have in IT Help Desk / Service Desk / Technical Support?
Are you comfortable working in a 24x5 rotational shift?
Do you have experience supporting global users or working in a Global Service Desk environment?

Work Location: In person

Quick apply

Refine Your Search

desktop support technician jobs in wagholi pune maharashtra

L1 IT Support Engineer

IT Helpdesk Specialist - Lead

Technical Support Engineering, Sr Engineer

System Administrator

Analyst, Business Systems, Middleware Administrator

Technical Support

Technical Support Engineer

IT Desktop Support

Technical Solutions Engineer, Cloud Support, Networking (English)

Technical Support Lead

Administrator III - System & Applications Administration

IT Service Desk Help Desk (Full-Time, On-Site)

Technical Support Engineer

ENGINEER TECHNICAL SUPPORT L1

System / Linux Administrator

Linux System Administrator L2 L3

Technical Support Engineer

Technical Support Engineer

Associate system administrator

Systems Administrator II

I want to receive the latest job alerts for desktop support technician in wagholi pune maharashtra

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected