Data Entry, Support Coordinator – CRM, IT & Business Data Collection Executive (Remote – India)
Job Type: Full-Time
Work Location: Remote
About Us
Manan Business Sales is a trusted and rapidly growing Australian business brokerage firm specializing in helping buyers and sellers successfully buy and sell businesses across Australia.
We are currently looking for a dedicated, organised, and detail-oriented Data Entry, Support Coordinator – CRM, IT & Business Data Collection to support our expanding operations.
This role is ideal for candidates who are organised, confident speaking over the phone, comfortable using Google Maps and online research tools, and able to maintain accurate business records and databases. The role also involves CRM administration, IT support, VoIP management, user account creation, and internal support coordination.
Position Details
Company: Manan Business Sales
Location: Remote (India)
Working Hours
Monday to Saturday
10:00 AM – 7:00 PM (Melbourne, Australia Time)
(1-hour break included)
Role Overview
The role involves:
- Collecting business information through online research and outbound calls
- Contacting businesses to verify and update details
- Managing and updating business databases
- Entering and organising information in CRM systems and Excel sheets
- Maintaining accurate records for Australian business listings
- Resolving CRM login and access issues
- Troubleshooting CRM-related problems
- Managing and updating CRM records
- Managing CRM user credentials and access
- Coordinating CRM updates with the office team
- Providing basic IT troubleshooting and technical support
- Managing VoIP login and logout issues
- Creating and managing Google, CRM, TikTok and Instagram accounts
- Supporting internal staff with system access and account setup
- Maintaining listing data and ensuring records remain accurate
- Coordinating with the admin and support teams to ensure smooth daily operations
Full training will be provided on:
- Data collection processes
- CRM software
- Google Maps research
- Microsoft Excel and Google Sheets
- Business data collection
- Communication approach and workflow systems
- IT support procedures
- VoIP systems
- Account creation and credential management
Key Responsibilities
- Conduct outbound calls to businesses across Australia
- Collect and verify business contact information
- Research businesses using Google Maps, websites, directories, and online platforms
- Update and maintain accurate records in CRM software and Excel
- Organise business databases efficiently
- Follow data entry guidelines and quality standards
- Work closely with the admin and sales team
- Ensure all information entered is accurate and up to date
- Handle large volumes of data with attention to detail
- Maintain daily productivity and reporting targets
- Resolve CRM issues and user access requests
- Troubleshoot basic IT and software-related issues
- Manage VoIP login/logout and communication systems
- Create and manage Google, CRM, TikTok and Instagram accounts
- Maintain CRM credentials and user permissions
- Support listing maintenance and database accuracy
- Coordinate with internal support teams to resolve technical and operational issues
Required Skills & Qualifications
- Strong English communication skills (spoken and written)
- Basic Hindi communication preferred
- Good confidence speaking over phone calls
- Strong computer and typing skills
- Experience using Microsoft Excel and Google Sheets
- Comfortable using Google Maps and online research tools
- Basic IT troubleshooting skills
- Familiarity with CRM software is an advantage
- Attention to detail and accuracy
- Ability to work independently in a remote environment
- Good time management and organisational skills
- Fast learner with a positive attitude
Preferred Experience
Candidates with experience in any of the following will be preferred:
- Data Entry
- CRM Management
- CRM Administration
- IT Support
- Technical Support
- Telecalling
- Customer Service
- Admin Support
- Lead Generation
- Back Office Operations
- Online Research
- Business Research
- Microsoft Excel
- Google Workspace
- VoIP Systems
Freshers with good communication and computer skills are also encouraged to apply.
What We're Looking For
- Honest and reliable individual
- Disciplined and consistent worker
- Strong work ethic and willingness to learn
- Good follow-up and communication skills
- Strong problem-solving ability
- Long-term commitment
- Ability to meet deadlines and daily targets
- Ability to work independently and as part of a team
Training & Support
- Full training provided
- Continuous guidance and support from the admin team
- Clear systems and processes for daily work
- Training on CRM, IT support, VoIP, and internal software
- Growth opportunities within the company
Benefits
- Work from home
- Stable full-time remote opportunity
- Supportive team environment
- Full training provided
- Career growth opportunities
- Long-term employment opportunity
Important Work Requirements
Screen sharing with camera turned on is mandatory throughout your working hours.
Please note the following:
- Failure to share your screen within 30 minutes of your scheduled start time will result in a half-day deduction.
- Failure to share both your screen and camera within 2 hours of your scheduled start time will be considered a day off.
- A reliable PC/laptop, stable high-speed internet connection, professional headset, and quiet working environment are essential.
Education
Higher Secondary (12th Pass) preferred.
Experience
- Data Entry: 1 year preferred
- CRM or IT Support experience preferred
- Telecalling or Admin Support experience preferred
Salary
₹15,000 – ₹25,000 per month, based on experience and skills.
Benefits
Pay: ₹15,000.00 - ₹24,000.00 per month
Benefits:
Application Question(s):
- Are you available to work Monday to Saturday, 10:00 AM – 7:00 PM (Melbourne, Australia Time) on a consistent basis? Are you comfortable with screen sharing and keeping your camera on throughout your working hours?
- Do you have a reliable laptop/desktop, high-speed internet connection, professional headset, and a quiet workspace?
- How many years of experience do you have in Data Entry, CRM Administration, IT Support, Admin Support, or Telecalling?
- Which of the following areas do you have experience in? (Select all that apply)
Data Entry
CRM Management
IT Support
Technical Support
Admin Support
Customer Service
Telecalling
- Are you comfortable making outbound calls to Australian businesses to collect and verify business information? How would you rate your Microsoft Excel skills?
- How would you rate your English communication skills? Have you previously worked with a CRM system?
- What is your approximate typing speed? Why should we hire you for this role? Can you join immediately?
Work Location: Remote
