Work From Home Administration Jobs – 124 Open Jobs Today

Senior Xurrent + HALO PSA Administrator
Drive2Thrive Consultancy —Remote
- ₹18,00,000 - ₹20,00,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- Bachelor's degree
Quick apply
9d
Assistant Manager - Investments Back Office
AxisMaxlife —Remote
- Remote
- Oracle
- Finance
- Master's degree
Salesforce Administrator
MobileProgramming —Remote
- Remote
- Microsoft Access
- Salesforce
Splunk Administrator/Developer-AppDynamics/Java/Python
MNJ Software —Remote
- Full-time
- Remote
- English
- Java
- Master's degree
- Work from home
Splunk Administrator/Developer - AppDynamics/ Java/ Python
MNJ Software —Remote
- Full-time
- Remote
- English
- Java
- Master's degree
- Work from home
Oracle Endeca Production Support Engineer / Oracle Endeca Administrator
Codevian Technologies —Remote
- Remote
- Oracle
- Computer Science
- Analysis skills
Empower Chromatography Data System (CDS) System Administrator (Instruments Focus)
ITSoli India Pvt Ltd. —Remote
- Up to ₹25,00,000 a year
- Overnight shift
- Remote
- Software troubleshooting
- Laboratory experience
- Windows
- Work from home
Quick apply
Azure Data Platform Administrator / Infrastructure & Middleware Support Engineer
HoonarTek —Remote
- Full-time
- Remote
- Azure
- DevOps
- Research
Senior Identity & Endpoint Security Administrator (Contract)
Zazz —Remote
- Full-time
- Remote
- Microsoft Access
- Azure
- Salesforce
1d
Windows Administrator with VMware
MNJ Software —Remote
- Full-time
- Remote
- Customer service
- English
- Windows
- Work from home
Fusion Middleware Engineer/Administrator
MNJ Software —Remote
- Weekend availability
- Remote
- Oracle
- English
- Master's degree
- Work from home
Senior Oracle Fusion Middleware Administrator
MNJ Software —Remote
- Full-time
- Remote
- Oracle
- DevOps
- English
- Work from home
Division Order & Royalty Analyst – Oil & Gas Land Administration
Codvo.ai —Remote
- Remote
- Product management
Administrative Assistant
Private sector —Remote
- ₹8,455.28 - ₹20,000.00 a month
- Full-time
- Remote
- Customer service
- English
- Administrative experience
Quick apply
4h
Training & Certification Administrator
QMet International Private Limited —Remote
- ₹5,00,000 - ₹8,00,000 a year
- Full-time
- Remote
- Education
- Bachelor's degree
- Business Administration
Quick apply
5h
Linux System Administrator
BRTVIO —Remote
- ₹4,00,000 - ₹5,00,000 a month
- Remote
- Azure
- Computer Science
- AWS
Quick apply
6h

Discover related jobs

Based on your search for administration jobs.

Support Executive (Remote)
RadAssistPro —Remote
Upload, verify, and manage DICOM studies and reports within PACS systems (like OnePacs). Communicate effectively with hospitals, clinics, and radiologists via…
₹15,252.54 - ₹30,487.46 a month
Quick apply
Software Developer- Fresher
Soranova Technologies Private Limited —Remote
Stay updated on industry trends and best practices. Assist in the design and development of software applications.
₹4,00,000 - ₹7,00,000 a year
Quick apply

I want to receive the latest job alerts for administration in work from home

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

administration jobs near work from home

Salesforce Administrator jobs in Remote

Middleware Administrator jobs in Remote

Administrative Assistant jobs in Remote

Python Developer jobs in Remote

Oracle Developer jobs in Remote

Back Office Executive jobs in Remote

Infrastructure Engineer jobs in Remote

Senior Administrator jobs in Remote

Salesforce Administrator jobs in Chandigarh

Salesforce Freelance Jobs jobs in Remote

Sfmc, Salesforce Marketing Cloud jobs in Mumbai, Maharashtra

System Administrator jobs in Surat, Gujarat

Salesforce Administrator jobs in Mumbai, Maharashtra

Salesforce Administrator jobs in India Remote

System Administrator jobs in Kharadi, Pune, Maharashtra

Salesforce Administrator jobs in Noida, Uttar Pradesh

Middleware Administrator jobs in Mumbai, Maharashtra

Systems Administrator jobs in Nashik, Maharashtra

Network Administrator jobs in Hyderabad, Telangana

Senior Administrator jobs in Kolkata, West Bengal

Senior Xurrent + HALO PSA Administrator

Drive2Thrive Consultancy
Remote

Quick apply

Job details

Full-time
₹18,00,000 - ₹20,00,000 a year
9 days ago

Qualifications

Jira
ITIL Certification
Azure
Computer Science
Enterprise Software
IT service management
Bachelor's degree
ITIL
APIs
ServiceNow
AI
Information Technology

Full job description

Position Title

Senior Platform Administrator – Xurrent & HaloPSA

Location

Remote – India

Working Hours

Must overlap with Australian Eastern business hours (AEST/AEDT).

Experience

6 - 8+ Years

About Fusion5

Fusion5 is a leading transformation, cloud, and managed services provider operating across Australia and New Zealand.

As part of our strategic investment in Xurrent Enterprise Service Management (ESM) and HALO Professional Services Automation (PSA), Fusion5 is expanding its platform capability to support internal operations, managed services delivery, project services, customer support, and business process automation.

We are seeking an experienced Senior Platform Administrator to own and continuously improve our Xurrent (formerly 4me) and HaloPSA environments, ensuring both platforms remain scalable, secure, and aligned to business objectives.

Role Overview

The Senior Platform Administrator will be the primary administrator responsible for the configuration, support, governance, optimization, and ongoing evolution of Fusion5's Xurrent and HaloPSA platforms.

The role will focus primarily on:

Primary Platform (70%)

Xurrent (Enterprise Service Management / ITSM)

Supporting:

Incident Management
Request Fulfilment
Problem Management
Change Management
Service Catalog
Knowledge Management
SLA Management
Service Governance
Enterprise Service Management

Secondary Platform (30%)

HaloPSA

Supporting:
Service Desk Operations
Ticket Lifecycle Management
Customer & Contract Administration
Projects & Work Orders
Billing Support Processes
Asset Management
Workflow Automation
MSP Service Delivery Processes

The successful candidate will work closely with Service Operations, Managed Services, Professional Services, Infrastructure, Security, Applications, and Business stakeholders across Australia and New Zealand.

Key Responsibilities

Xurrent Platform Administration (Primary Responsibility)

Administer and maintain the Xurrent platform.
Manage users, roles, permissions, security groups, and access controls.
Configure workflows, approvals, escalations, notifications, request templates, and service offerings.
Support Incident, Request, Problem, Change, Knowledge, and Service Catalog processes.
Configure SLA policies, routing rules, service hierarchies, and organizational structures.
Maintain platform governance and configuration standards.
Support service owners with service portfolio administration.
Monitor platform health, adoption, utilization, and operational effectiveness.
Optimize platform performance and user experience.

HaloPSA Administration (Secondary Responsibility)

Administer and maintain HaloPSA.
Configure ticket workflows, teams, queues, and service processes.
Support customer records, contracts, assets, and service catalog structures.
Configure automation rules, notifications, and service workflows.
Support billing-related operational processes and service delivery workflows.
Assist with project, task, and work order administration.
Support Managed Services operational requirements across Fusion5.

Workflow & Automation

Design and maintain business workflows.
Configure automation rules and process orchestration.
Identify opportunities to reduce manual effort.
Implement workflow improvements aligned to business objectives.
Support AI-assisted ticket classification, routing, and knowledge capabilities where applicable.

Platform Integrations

Support API integrations between Xurrent, HaloPSA, and enterprise systems.

Support integrations involving:

Microsoft 365
Entra ID / Azure AD
Monitoring platforms
Documentation platforms
Collaboration tools
Reporting solutions

Troubleshoot integration issues and coordinate remediation activities.

Reporting & Analytics

Build and maintain operational dashboards.
Develop KPI and SLA reporting.
Monitor backlog health and service performance.
Provide recommendations for process and platform improvements.
Support executive reporting requirements.

Stakeholder Engagement

Gather and document business requirements.
Translate business needs into scalable platform solutions.
Provide platform guidance and best practices.
Support platform adoption and training initiatives.
Work effectively with geographically distributed teams.

Governance & Documentation

Maintain platform documentation.
Develop support procedures and knowledge articles.
Maintain change logs and configuration records.
Ensure alignment with governance, security, and audit requirements.
Support platform upgrades and release management activities.

Mandatory Qualifications

Education

Bachelor's Degree in:

Information Technology
Computer Science
Engineering
Related technical discipline

or equivalent practical experience.

Experience

Minimum 8 years of enterprise application or platform administration experience.
Minimum 5 years working with ITSM or Service Management platforms.
Experience administering one or more of:
Xurrent (4me)
HaloPSA
ServiceNow
Jira Service Management
Ivanti
Freshservice
ManageEngine ServiceDesk Plus

Technical Skills

Strong experience with:

ITIL-based service management
Workflow configuration
Service catalog administration
SLA configuration
Role-based access management
Platform governance
Reporting and dashboards
API integrations
Business process automation
Enterprise service operations

Preferred Qualifications

Certifications

Xurrent Administrator Certification
ITIL Foundation or higher
HaloPSA Certification
ServiceNow CSA/Implementation Certification
Jira Service Management Certification

Desirable Experience

MSP industry experience.
Enterprise Service Management programs.
Professional Services Automation platforms.
Managed Services operations.
Knowledge management and self-service portals.
AI-assisted service management capabilities.

Pay: ₹1,800,000.00 - ₹2,000,000.00 per year

Work Location: Remote

Quick apply

Refine Your Search

administration jobs in work from home

Senior Xurrent + HALO PSA Administrator

Assistant Manager - Investments Back Office

Salesforce Administrator

Splunk Administrator/Developer-AppDynamics/Java/Python

Splunk Administrator/Developer - AppDynamics/ Java/ Python

Oracle Endeca Production Support Engineer / Oracle Endeca Administrator

Empower Chromatography Data System (CDS) System Administrator (Instruments Focus)

Azure Data Platform Administrator / Infrastructure & Middleware Support Engineer

Senior Identity & Endpoint Security Administrator (Contract)

Windows Administrator with VMware

Fusion Middleware Engineer/Administrator

Senior Oracle Fusion Middleware Administrator

Division Order & Royalty Analyst – Oil & Gas Land Administration

Administrative Assistant

Training & Certification Administrator

Linux System Administrator

Discover related jobs

I want to receive the latest job alerts for administration in work from home

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected