Gurgaon South City I Gurugram Haryana Physiotherapist ,bpt, hospital Jobs – 107 Open Jobs Today

Front Office Executive (Receptionist)
Vision Eye Centre —Siri Fort, Delhi, Delhi
- ₹18,000 - ₹25,000 a month
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Senior Manager
Apollo JBP Hospitals —Chhattarpur, Delhi, Delhi
- Full-time
- Master's degree
- Bachelor's degree
- MBA

More jobs to discover

Find similar jobs that you might be interested in.

Senior Collections Manager
Ram Fincorp —Karol Bagh, Delhi, Delhi
The role involves managing delinquent portfolios, improving collection efficiency, reducing portfolio risk, and maintaining ethical and customer-centric…
₹6,00,000 - ₹9,00,000 a year
Quick apply
Senior Manager - HRBP
Medhavi —Gurugram, Haryana
The role requires an individual who combines strong people & culture fundamentals with a proactive, solution-oriented mindset and business acumen, excellent…
Quick apply

I want to receive the latest job alerts for physiotherapist ,bpt, hospital in gurgaon south city i gurugram haryana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

physiotherapist ,bpt, hospital jobs near gurgaon south city i gurugram haryana

Hospital Receptionist jobs in Chennai, Tamil Nadu

Front Desk Receptionist jobs in Ambli, Ahmedabad, Gujarat

Front End Developer jobs in Vadodara, Gujarat

Receptionist jobs in Dilsukhnagar, Hyderabad, Telangana

Front Desk Receptionist jobs in Howrah Maidan, Kolkata, West Bengal

Front Desk Receptionist jobs in Andheri East, Mumbai, Maharashtra

Receptionist Jobs In School jobs in Bengaluru, Karnataka

Front Desk Receptionist jobs in Nanded, Pune, Maharashtra

Front Office Executive (Receptionist)

Vision Eye Centre -
Siri Fort, Delhi, Delhi

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month

Qualifications

Customer service
Microsoft Office
Administrative experience
Bachelor's degree
Organisational skills
Typing
Office management
Phone etiquette
Diploma
Cash handling
Communication skills
Office experience

Full job description

Job Summary

The Front Office Executive is the first point of contact for patients and visitors. The role involves managing patient registration, appointment scheduling, billing, cash handling, patient query resolution, and ensuring a smooth patient experience from arrival to departure. The executive is responsible for maintaining accurate records, coordinating with doctors and hospital departments, and providing excellent customer service.

Key Responsibilities Patient Reception & Registration

Welcome patients and visitors in a professional and courteous manner.
Register new patients and update existing patient records in the hospital management system.
Verify patient details, contact information, and required documents.
Generate patient ID and registration forms.

Appointment Management

Schedule, reschedule, and cancel OPD appointments for doctors.
Handle appointment bookings through phone calls, walk-ins, WhatsApp, email, or online platforms.
Coordinate with doctors regarding appointment availability and emergency cases.
Send appointment reminders and follow-up calls when required.

Patient Assistance & Query Resolution

Respond to patient inquiries regarding consultations, procedures, investigations, and hospital services.
Guide patients through registration, consultation, diagnostic tests, and discharge processes.
Resolve patient complaints and escalate unresolved issues to the concerned authority.
Ensure high levels of patient satisfaction and service quality.

Billing & Cash Handling

Generate OPD, diagnostic, procedure, and pharmacy bills as applicable.
Collect consultation fees and other payments through cash, card, UPI, or online modes.
Maintain daily cash records and reconcile collections at the end of each shift/day.
Prepare and submit cash reports to the accounts department.
Ensure billing accuracy and proper documentation.

Record Maintenance

Maintain patient records, registration logs, appointment schedules, and billing documents.
Ensure confidentiality and security of patient information.
Update hospital software with accurate patient and financial data.
Maintain daily reports and MIS as required.

Coordination & Administrative Support

Coordinate with doctors, optometrists, nursing staff, counselors, and other departments for smooth patient flow.
Manage patient queues and minimize waiting times.
Assist in admission and discharge formalities when required.
Support hospital administration in operational activities.

Telephone & Communication Management

Handle incoming and outgoing calls professionally.
Provide information about hospital services, timings, doctors' schedules, and procedures.
Follow up with patients regarding appointments, reports, surgeries, and feedback.

Customer Service & Patient Experience

Maintain a positive and patient-friendly environment.
Address patient concerns with empathy and professionalism.
Collect patient feedback and report service improvement opportunities.
Uphold the hospital's quality standards and service protocols.

Required Qualifications

Graduate in any discipline (preferred).
Diploma/Certification in Hospital Administration or Front Office Management is an advantage.

Experience

1–3 years of experience in hospital, clinic, healthcare, or customer service front office operations.
Experience in eye hospitals will be preferred.

Skills & Competencies

Excellent communication and interpersonal skills.
Customer service orientation and patient handling skills.
Knowledge of appointment scheduling and hospital registration processes.
Basic accounting and cash handling skills.
Proficiency in MS Office and Hospital Management Software (HMS).
Ability to multitask and work under pressure.
Strong organizational and record-keeping skills.
Professional appearance and positive attitude.

Key Performance Indicators (KPIs)

Patient satisfaction score.
Appointment scheduling accuracy.
Billing and cash reconciliation accuracy.
Patient registration turnaround time.
Query resolution efficiency.
Record maintenance and documentation accuracy.

Working Conditions

Rotational shifts as per hospital requirements.
Availability during weekends and holidays as scheduled.
Continuous interaction with patients, visitors, and medical staff.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Experience:

total work: 1 year (Preferred)

Work Location: In person

Quick apply

Refine Your Search

physiotherapist ,bpt, hospital jobs in gurgaon south city i gurugram haryana

Front Office Executive (Receptionist)

Senior Manager

More jobs to discover

I want to receive the latest job alerts for physiotherapist ,bpt, hospital in gurgaon south city i gurugram haryana

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected