Baner Pune Maharashtra Desktop support technician Jobs – 124 Open Jobs Today

DevOps and Infrastructure Support Engineer - IT Support + DevOps
Wolters Kluwer —Pune, Maharashtra
- Weekend availability
- Oracle
- Computer Science
- Software troubleshooting
Associate system administrator
Owens & Minor India Private Limited —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Windows
Quick apply
Systems Administrator II
AutomationEdge —Pune, Maharashtra
- Call employer
- Azure
- Windows
- AWS
System Administrator
SplendorNet Technologies —Pune, Maharashtra
- Software troubleshooting
- Windows
- AWS
Jr. Admin and non-IT Project support
Visulon —Pune, Maharashtra
- Email
- CRM software
- Sales
- Marketing
Staff Specialist Technical Support Analyst
Emergys —Pune, Maharashtra
- Azure
- AWS
- Analysis skills
Technical Support Engineer
LogicNP Software —Pune, Maharashtra
- English
- C++
- Software development
Supplier Systems and Pursuits Administrator
Stantec —Pune, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
System / Linux Administrator
Mechatronics Systems —Pune, Maharashtra
- B.Sc
- Master's degree
- Bachelor's degree
Senior System Administrator - Windchill
Edwards Lifesciences —Pune, Maharashtra
- Full-time
- Computer science
- Oracle
- Computer Science
Linux System Administrator L2 L3
KPIT Technologies GmbH —Pune, Maharashtra
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
System, infra & Network Administrator
WAi Technologies —Pune, Maharashtra
- Day shift
- Azure
- DevOps
- English
- Paid holidays
Pega System Administrator
Link Group —Pune, Maharashtra
- Azure
- Analysis skills
- APIs
Linux Systems Administrator (Cloud)
Easebuzz Pvt Ltd —Pune, Maharashtra
- Full-time
- AWS
- APIs
- Linux
Quick apply
ERP and System Administrator
ANAND ERP —Pune, Maharashtra
Salesforce System Administrator
OpenGov —Pune, Maharashtra
- Full-time
- Computer Science
- Salesforce
- Master's degree
- Health insurance
Senior System Administrator – Linux
IATOCS —Pune, Maharashtra
- Linux
Senior Engineer- Mechanical
Eaton —Hadapsar, Pune, Maharashtra
- AutoCAD
- Engineering
- English
2d

More jobs to discover

Find similar jobs that you might be interested in.

Associate system administrator
Owens & Minor India Private Limited —Pune, Maharashtra
The post holder will be expected to undertake training to ensure that her/his skills are current. Provides systems administration technical expertise in support…
Quick apply
Cloud Infra Engineer [L2 System]
Genxcel Info Solutions Private Limited —Aundh, Pune, Maharashtra
*Experience:* 3–5 years in System Administration, Cloud Infrastructure, and Network Management. O Manage endpoint security (EDR/Antivirus), patch management…
₹30,000 - ₹50,000 a month
Quick apply
7d

I want to receive the latest job alerts for desktop support technician in baner pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near baner pune maharashtra

Technical Support Analyst jobs in Pune, Maharashtra

Systems Administrator jobs in Pune, Maharashtra

Devops Engineer jobs in Pune, Maharashtra

Technical Support Engineer jobs in Pune, Maharashtra

IT Support jobs in Pune, Maharashtra

Senior Systems Administrator jobs in Pune, Maharashtra

Technical Support Analyst jobs in Kochi, Kerala

Technical Support Analyst jobs in Bengaluru, Karnataka

Internship, Business Analyst jobs in Kolkata, West Bengal

Operations Analyst jobs in Chennai, Tamil Nadu

Diploma Technical jobs in Orissa

Technical Support jobs in Nagpur, Maharashtra

Office Administrator jobs in Bengaluru, Karnataka

System Administrator jobs in Mumbai, Maharashtra

Systems Administrator jobs in Jaipur, Rajasthan

Systems Administrator jobs in Chakan, Pune, Maharashtra

Linux Administrator jobs in Hyderabad, Telangana

Systems Administrator jobs in Irungattukottai, Tamil Nadu

Systems Administrator jobs in Guwahati, Assam

Systems Administrator jobs in Noida Sector 62, Noida, Uttar Pradesh

DevOps and Infrastructure Support Engineer - IT Support + DevOps

Wolters Kluwer -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Jira
BCS
CI/CD
Elasticsearch
Oracle
Computer Science
Software troubleshooting
DevOps
Tomcat
Microsoft SQL Server
Git
English
Windows
.NET
Java
Databases
SQL
AWS
Analysis skills
Bachelor's degree
SVN
Confluence
Continuous integration
Perl
Computer networking
Linux
Application support
AI
RDS database
Communication skills
Python
Shell Scripting
NGINX

Full job description

Basic Function

Provide Level 2 application and platform support for the Puma platform, a business‑critical enterprise system used by Wolters Kluwer teams.
The role focuses on platform reliability, infrastructure monitoring, incident investigation, post‑maintenance validation, and operational automation for systems hosted on AWS, running on Linux and Windows, and built using Java, .NET, messaging middleware, and relational databases.

The Puma platform includes Java workers, Apache Tomcat, ActiveMQ, NGINX, ELK logging, Zabbix monitoring, and Oracle / SQL Server databases.

The position is based in India and works in close coordination with Operations, DevOps, Observability, Security, and L3 Application teams to ensure platform stability, availability, and production readiness.

Essential Duties and Responsibilities

Monitoring & Incident Management

Monitor AWS infrastructure, application services, workers, and platform health using Zabbix and ELK Stack.
Analyze alerts, metrics, logs, and queue states to identify issues before business impact.
Provide Level 2 investigation and resolution for incidents related to:
- Linux / Windows servers
- Java applications and Tomcat
- ActiveMQ messaging
- NGINX reverse proxy
- Oracle and SQL Server databases
Perform triage and impact analysis, using logs and system metrics to isolate root causes.

Post‑Maintenance & Validation

Coordinate and verify post‑patch activities after OS, middleware, and database patching.
Validate application behavior, worker processing, and integrations after maintenance windows.
Collaborate with Operations teams to identify performance degradation, regressions, or side effects introduced by changes.

Root Cause Analysis & Escalation

Perform root cause analysis (RCA) focusing on infrastructure behavior, resource utilization, middleware behavior, and recurring patterns.
Act as a technical interface between L2 support, DevOps, Infra, and L3 development teams by providing:
- Logs (ELK)
- Metrics
- System evidence
- Reproducible findings
Trigger and manage structured escalations when configuration changes, infrastructure updates, or code fixes are required.

Operational Improvement & Automation

Support incident prevention initiatives by identifying trends and proposing automation.
Contribute to alert tuning, health checks, and monitoring improvements in collaboration with Observability teams.
Develop and maintain operational scripts using Shell or Python for diagnostics, remediation, and routine tasks.

Documentation & Readiness

Document support procedures, runbooks, and troubleshooting guides in Confluence.
Support operational readiness and go‑live activities for platform changes and releases.
Participate in knowledge transfer (KT) sessions with Development, DevOps, and Operations teams.
Provide operational metrics related to availability, incidents, stability, and platform KPIs.

Other Duties

Participate in shift‑based on‑call and support coverage, including evenings, weekends, and holidays as per roster.
Perform additional operational tasks as required based on platform and business needs.

Job Qualifications

Education

Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience.

Experience

3 to 7 years of experience in Level 2 application / platform / DevOps‑oriented support roles.
Hands‑on experience supporting AWS environments (EC2, storage, basic networking).
Strong experience with Linux (RHEL) and Windows Server troubleshooting.
Experience supporting Java‑based applications in production environments.
Experience with Apache Tomcat (deployments, configuration, logs).
Experience supporting ActiveMQ or similar messaging platforms.
Hands‑on experience with ELK Stack (Elasticsearch, Logstash, Kibana).
Experience using Zabbix or similar monitoring tools.
Experience supporting Oracle and Microsoft SQL Server databases.
Experience validating application behavior after database or OS patching.
Strong incident handling and RCA ownership experience.

Technical Skills

Java application support (JVM logs, worker processes – no coding required).
Linux OS‑level troubleshooting (CPU, memory, disk, processes).
SQL basics for diagnostics and validation.
Shell scripting and/or Python for automation.
Experience with Git / SVN is a plus.
Experience with Jira and Confluence for incident and documentation workflows.

Desirable Skills

NGINX reverse proxy exposure.
.NET / Lynkx application awareness.
Perl scripting exposure (health checks, batch processing).
AWS RDS (SQL Server / Oracle) awareness.
Certificate handling and security basics.
ITIL process awareness.
CI/CD or release support exposure.
Citrix / AppStream exposure is a plus.

Soft Skills

Strong written and spoken English communication skills.
Ability to work with global teams across time zones.
Strong analytical thinking and problem‑solving mindset.
Ability to manage multiple incidents and priorities independently.
Collaborative and pragmatic approach with Operations, DevOps, and Development teams.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Apply Now

Refine Your Search

desktop support technician jobs in baner pune maharashtra