Baner Pune Maharashtra Desktop support technician Jobs – 132 Open Jobs Today

Technical Support Engineer (GPU Cluster), India
Together AI —Pune, Maharashtra
- Weekend availability
- Remote
- Scripting
- APIs
- AI
- Health insurance
Quick apply
Lead Technical Support Engineer
Qualys —Pune, Maharashtra
- Full-time
- Oracle
- Computer Science
- B.Sc
System, infra & Network Administrator
WAi Technologies —Pune, Maharashtra
- Day shift
- Azure
- DevOps
- English
- Paid holidays
Associate system administrator
Owens & Minor India Private Limited —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Windows
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Team Lead - Enterprise Helpdesk (Pune)
Stratacent —Pune, Maharashtra
- Full-time
- Azure
- Management
- Computer Science
- Commuter assistance
- Health insurance
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Technical Support Engineer - Netsuite (L3)
Blueflame Labs —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Customer service
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System Administrator (ServiceNow Discovery)
PACCAR —Pune, Maharashtra
- Computer Science
- Software troubleshooting
- Analysis skills
Sr. Technical Support Engineer
Aspen Technology —Pune, Maharashtra
- Master's degree
- Bachelor's degree
- Travel
System / Linux Administrator
Mechatronics Systems —Pune, Maharashtra
- B.Sc
- Master's degree
- Bachelor's degree
Sr Technical Support Consultant
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Research
- Finance
- Master's degree
Technical Support Engineering, Engineer
Synopsys —Pune, Maharashtra
- English
- Master's degree
- SQL
- Health insurance
8d
System Administrator
Pride Purple Group —Pune, Maharashtra
- English
Systems Administrator II
AutomationEdge —Pune, Maharashtra
- Call employer
- Azure
- Windows
- AWS
Senior Linux / Unix Systems Administrator (L2/L3)
Emergys —Pune, Maharashtra
- Microsoft Access
- Software troubleshooting
- Customer service
Systems Administrator/Operations Engineer
Kaizen Softservices —Sadashiv Peth, Pune, Maharashtra
- Call employer
- Computer Science
- Bachelor's degree
- JavaScript
Senior Group Technical Architect Teamcenter Support, TC Admin
HCLTech —Pune, Maharashtra
- Software troubleshooting
- CAD
- Communication skills
Linux Systems Administrator (Cloud)
Easebuzz Pvt Ltd —Pune, Maharashtra
- Full-time
- AWS
- APIs
- Linux
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Technical Support Engineer
LogicNP Software —Pune, Maharashtra
- English
- C++
- Software development
Sr Technical Support Consultant
Altera Digital Health Inc. —Pune, Maharashtra
- Full-time
- Research
- Finance
- Master's degree
Linux System Administrator L2 L3
KPIT Technologies GmbH —Pune, Maharashtra
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree

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Technical Support Engineer (GPU Cluster), India

Together AI
Pune, Maharashtra

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Job details

Benefits

Health insurance

Qualifications

NFS
Kubernetes
Ansible
Technical support
Scripting
APIs
SaaS
AI
Communication skills

Full job description

About the Role

As a Customer Support Engineer at a pioneering AI company, you'll be the first line of defense to support customers as they build out training, fine tuning, and inference solutions with Together AI. You'll dive deep into complex technical challenges, providing swift and effective solutions while serving as a product expert. As a part of the Customer Experience organization, you will collaborate closely with product and sales, driving continuous improvement of our offerings. This is an exciting opportunity for a deeply technical professional passionate about AI and customer success to make a significant impact in a fast-paced, innovative environment.

Responsibilities

Engage directly with customers to tackle and resolve complex technical challenges involving our cutting-edge Kubernetes GPU clusters; ensure swift and effective solutions every time.
Become a product expert in our GPU Cluster service, serving as the last line of technical defense before issues are escalated to Engineering and Product teams.
Collaborate seamlessly across Engineering, Research, and Product teams to address customer concerns; collaborate with senior leaders both internally and externally to ensure the highest levels of customer satisfaction.
Transform customer insights into action by identifying patterns in support cases and working with Engineering and Go-To-Market teams to drive Together's roadmap (e.g., future models to support)
Maintain detailed documentation of system configurations, procedures, troubleshooting guides, and FAQs to facilitate knowledge sharing with team and customers.
Be flexible in providing support coverage during holidays, nights and weekends as required by business needs to ensure consistent and reliable service for our customers.

Requirements

3+ years of experience in a customer-facing technical role with at least 1 year in a support function in AI or supporting a mission-critical API in SaaS
Strong technical background, with knowledge of AI, ML, GPU technologies and their integration into high-performance computing (HPC) environments.
Familiarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible) high-performance network fabrics, NFS-based storage management, container infrastructure, and scripting and programming languages.
Foundational understanding in the installation, configuration, administration, troubleshooting, and securing of compute clusters.
Complex technical problem solving and troubleshooting, with a proactive approach to issue resolution
Ability to work cross-functionally with teams such as Sales, Engineering, Support, Product and Research to drive customer success.
Strong sense of ownership and willingness to learn new skills to ensure both team and customer success.
Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.
Ability to operate in dynamic environments, adept at managing multiple projects, and comfortable with frequent context switching and prioritization.

About Together AI

Together AI is a research-driven artificial intelligence company. We believe open and transparent AI systems will drive innovation and create the best outcomes for society, and together we are on a mission to significantly lower the cost of modern AI systems by co-designing software, hardware, algorithms, and models. We have contributed to leading open-source research, models, and datasets to advance the frontier of AI, and our team has been behind technological advancement such as FlashAttention, Hyena, FlexGen, and RedPajama. We invite you to join a passionate group of researchers in our journey in building the next generation AI infrastructure.

Working Schedule

This position operates on a non-standard workweek to support business needs. The schedule will be either Saturday–Wednesday or Wednesday–Sunday, with two weekly off days.

Compensation

We offer competitive compensation, startup equity, health insurance, and other benefits, as well as flexibility in terms of remote work for the respective hiring region. Our salary ranges are determined by location, level and role. Individual compensation will be determined by experience, skills, and job-related knowledge.

Equal Opportunity

Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.

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desktop support technician jobs in baner pune maharashtra

Technical Support Engineer (GPU Cluster), India

Lead Technical Support Engineer

System, infra & Network Administrator

Associate system administrator

Team Lead - Enterprise Helpdesk (Pune)

Technical Support Engineer - Netsuite (L3)

System Administrator (ServiceNow Discovery)

Sr. Technical Support Engineer

System / Linux Administrator

Sr Technical Support Consultant

Technical Support Engineering, Engineer

System Administrator

Systems Administrator II

Senior Linux / Unix Systems Administrator (L2/L3)

Systems Administrator/Operations Engineer

Senior Group Technical Architect Teamcenter Support, TC Admin

Linux Systems Administrator (Cloud)

Technical Support Engineer

Sr Technical Support Consultant

Linux System Administrator L2 L3

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