NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Salesforce Training Content Creator to join our team in Hyderabad, Telangana, India.
Role: Salesforce Training Content Creator
We are seeking a Senior Salesforce Training Content Creator with 5+ years of experience to design and build our global enablement library. In this role, you will translate complex Salesforce workflows into engaging, easy-to-digest learning assets. You will own the creation of multimedia content, interactive modules, and documentation that empowers both technical teams and business end-users.
The team that you’ll be working with:
As part of the NTTData Transformation programme (OneCRM), we are seeking a Training Content Creator to join our Change Enablement team, based in the UK Ireland.
The Content Creator is responsible for creating high-quality, persona-focused eLearning and performance-support materials from approved programme process documentation and work instructions, working closely with the Lead Trainer and Process SMEs to ensure content is accurate, learner-friendly and ready for the Highspot platform.
What you’ll be doing:
- Convert approved processes and work instructions into concise, learner-oriented content.
- Author Highspot-ready eLearning modules.
- Support and author VILT Content modules.
- Create persona-based learning journeys and modular learning assets.
- Develop job aids, quick reference guides, checklists and supporting learner materials.
- Work with the Lead Trainer to apply instructional standards consistently.
- Collaborate with Process and Revenue Cloud SMEs to validate technical accuracy.
- Incorporate screenshots and system examples once the relevant build is stable.
- Maintain source traceability and version control.
- Address consolidated SME review feedback.
- Package final assets for handoff to the Highspot Platform Team.
- Support content QA and publishing validation.
What experience you’ll bring:
- eLearning or digital learning content development experience.
- Excellent business writing and content simplification skills.
- Experience converting complex process information into learner-friendly content.
- Familiarity with LMS / enablement platform content standards.
- Strong PowerPoint and document authoring capability.
- Highspot authoring experience desirable.
- CRM / Salesforce programme experience desirable.
Who we are:
We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ Allies Network, Neurodiversity Network and the Parent Network.
What we’ll offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.
- Salesforce Certified Administrator
- Certified Professional in Talent Development (CPTD) or similar Instructional Design certification
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
