Job Title: PRODUCT MANAGER L1(CONTRACT)
City: Pune
State/Province: Maharashtra
Posting Start Date: 8/18/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Role Purpose
The purpose of the role is to understand the customer needs and develop specific products to solve their problems and support delivery managers in client servicing
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Do
Understand the stated and unstated needs of the customer to develop the product
Deeply understand the client requirements by interacting with them
Coordinate with the pre-sales team to understand the RFP details
Post client interaction, draft and document user stories along with the business analysts
Analyze the business/ process problem of the client and find loopholes to provide relevant solutions
Identify the opportunities of automation, process improvement to cut cost, time manpower etc at the clientâÃÂÃÂs end
Identify various touch points while understanding the business/ process value stream of the client
Share the client requirements and relevant documents with the developers and discuss on the apt solutions which can be provided to the client to solve the problem
Create a product vision and roadmap for its development and ensure adherence of the same
Developers to design and prepare a package of solutions/ proof of concept for the customer for their approval
Design and Development of the product solution as per the customerâÃÂÃÂs need
Create a product architecture along with technical architect and road map with established schedules and monitor process against dates and share the development plan with the developers
Work with the UX designer and UI team on the look and feel of the product as per the clientâÃÂÃÂs requirement
Track problems, resolutions, and bug fixes throughout the project/ module and create a comprehensive database of defects and successful mitigation techniques
Work with DevOps team during the production and to ensure seamless movement of code from different servers
Create various test cases and perform testing the developed product
Perform user acceptance testing at WiproâÃÂÃÂs environment for successful delivery
Perform testing of the product at clientâÃÂÃÂs environment and take the final sign off from the client
Design execution reporting dashboard that will provide clear picture of the progress
Perform impact analysis at the client site and see the results of the deployed product and support the client for any incremental changes/ requests
Develop, implement and maintain scripts for database backup and restore for all databases and test the procedures periodically
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Team Management
Resourcing
Forecast talent requirements as per the current and future business needs
Hire adequate and right resources for the team
Train direct reportees to make right recruitment and selection decisions
Talent Management
Ensure 100% compliance to WiproâÃÂÃÂs standards of adequate onboarding and training for team members to enhance capability & effectiveness
Build an internal talent pool of HiPos and ensure their career progression within the organization
Promote diversity in leadership positions
Performance Management
Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
Incase of performance issues, take necessary action with zero tolerance for âÃÂÃÂwillâÃÂàbased performance issues
Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
Employee Satisfaction and Engagement
Lead and drive engagement initiatives for the team
Track team satisfaction scores and identify initiatives to build engagement within the team
Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
Exercise employee recognition and appreciation
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Deliver
No. Performance Parameter Measure
1. Timeliness of delivery 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan
2. Quality & CSAT On-Time Delivery, Troubleshoot queries, Customer experience, customer reference, re-usable product
3. IP Creation Writing whitepapers, knowledge transfer, no. of IP created
4. Team Management % trained on new age skills, Team attrition %, Employee satisfaction score (ESAT), # of knowledge management sessions in a quarter, # of certifications completed by self & team
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Mandatory Skills: ServiceNow - SaaS .
Experience: 8-10 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
