Dilshad Garden Delhi Delhi Desktop support Jobs – 209 Open Jobs Today

Lead Administrator (Support &Operations)
HCLTech —Noida, Uttar Pradesh
- Rotational shift
- Azure
- Oracle
- Computer Science
14d
Sr Analyst
HCLTech —Noida, Uttar Pradesh
- Rotational shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Support Lead - Accounting and Reporting
HCLTech —Noida, Uttar Pradesh
- Microsoft Excel
- Microsoft Office
- Accounting
SME - MS Windows,Endpoint Management,Hyper-V,MS Cluster Server
HCLTech —Noida, Uttar Pradesh
- Computer Science
- Windows
- Bachelor's degree
8d
Power BI Developer
NetCom Learning —Delhi, Delhi
- Full-time
- Azure
- Databases
- SQL
- Flexible schedule
Quick apply
Lead Assistant Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Microsoft Outlook
- SQL
VIP Support Profiles
Team Computers —Delhi, Delhi
- Full-time
- Software troubleshooting
- Communication skills
Analyst - English, Arabic, Microsoft Windows
HCLTech —Noida, Uttar Pradesh
- Software troubleshooting
- English
- Windows
Cybersecurity, Hardware, Networking & Cloud Infrastructure Engineer
AV Global Corporation Pvt. Ltd. —Delhi, Delhi
- Full-time
- Microsoft Access
- Azure
- Computer Science
Quick apply
13d
Engineering Manager (Onboarding & Activation)
Bitwarden —Delhi, Delhi
- DevOps
- Project management
- Software development
Quick apply
2d
Senior Front End developer/UI Developer
Local Circles India —Noida, Uttar Pradesh
- Email
- JavaScript
- HTML
3846290-Assistant Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Access
- Azure
- Windows
Senior IT Infrastructure Engineer
TriMas Packaging India Private Limited - Noida —Noida, Uttar Pradesh
- Full-time
- Azure
- Windows
- Bachelor's degree
- Health insurance
- Paid time off
Associate Manager Product Design (Design)
Bitwarden —Delhi, Delhi
- Management
- Mentoring
- Communication skills
Quick apply
10d
Sr. Analyst - Business Data Services 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- English
Quick apply
4486-Security Engineer II
Innovaccer Analytics —Noida, Uttar Pradesh
- Weekend availability
- Azure
- Computer Science
- Master's degree
- Health insurance
Quick apply
Track Manager - Cisco Contact Center
HCLTech —Noida, Uttar Pradesh
- Software troubleshooting
- Mentoring
Linux Engineer (with Zabbix Experience)
Chi Networks —Delhi, Delhi
- Full-time
- Scripting
- Linux
Android Developer
AiRo Digital Labs —Delhi, Delhi
- Computer Science
- Java
- SQL
Power Automate Developer
NTT Ltd —Noida, Uttar Pradesh
- Night shift
- Java
- SQL
- Bachelor's degree

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Lead Administrator (Support &Operations)

HCLTech -
Noida, Uttar Pradesh

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Job details

14 days ago

Qualifications

BCS
Power BI
Azure
Oracle
Computer Science
Microsoft SQL Server
SQL
Analysis skills
Database management
Bachelor's degree
Scripting
Application support
Root cause analysis
Communication skills
Data warehouse
Python
PowerShell
Shell Scripting
Information Technology

Full job description

Noida, Uttar Pradesh
Job Summary

As an L2 Support Engineer focused on Power BI and Grafana, you will be a critical middle layer in our IT support structure, responsible for diagnosing and resolving complex technical issues related to our business intelligence (BI) and infrastructure monitoring platforms. This role requires a deep understanding of both tools, the ability to perform root cause analysis (RCA), and collaboration with development and infrastructure teams to ensure high availability and performance of critical systems.

Key Responsibilities
Perform in-depth analysis and troubleshooting of complex problems related to Power BI reports/dashboards and Grafana monitoring systems.
Conduct Root Cause Analysis (RCA) for recurring incidents and coordinate with other teams for permanent fixes.
Monitor system health, application logs, and dashboards to proactively detect and resolve issues.
Optimize the performance of existing Power BI data models, reports, and SQL queries.
Ensure data accuracy, consistency, and integrity within BI and monitoring systems.
Perform configuration updates and system patching for supported applications.
Assist in the testing and deployment of new software releases and hotfixes in staging and production environments.
Create and update dashboards/alerts as requested by stakeholders, making minor modifications to DAX queries or data sources.
Collaborate with cross-functional teams (Data Engineering, Infrastructure, QA, Business Units) to ensure seamless operations.
Maintain detailed documentation, including standard operating procedures (SOPs), runbooks, and knowledge base articles for common issues.
Skill Requirements
Open to work in 24x7 shift and rotational on-call support
3-5+ years of experience in an Application Support, Production Support, or BI Developer role, preferably at an L2 capacity.
Proficiency in Microsoft Power BI development, including Power BI Desktop, Power Query (M), and DAX calculations.
Strong hands-on experience with Grafana for monitoring and visualization, including setting up data sources, dashboards, and alert rules.
Strong knowledge of SQL for data querying, manipulation, and analysis.
Familiarity with database management systems (e.g., SQL Server, Oracle) and data warehousing concepts.
Experience with scripting languages (e.g., Python, PowerShell, Shell scripting) for automation of routine tasks is a plus.
Exposure to cloud environments (Azure preferred for Power BI integration) is beneficial.
Strong analytical and problem-solving abilities, with keen attention to detail.
Excellent written and verbal communication skills, with the ability to translate technical issues for non-technical audiences.
Ability to work under pressure, manage multiple priorities, and participate in on-call rotations.
A proactive, team-oriented approach to problem-solving.

Bachelor's degree in Computer Science, Information Technology, or a related field.

Other Requirements
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Refine Your Search

desktop support jobs in dilshad garden delhi delhi

Lead Administrator (Support &Operations)

Sr Analyst

Senior Support Lead - Accounting and Reporting

SME - MS Windows,Endpoint Management,Hyper-V,MS Cluster Server

Power BI Developer

Lead Assistant Manager

VIP Support Profiles

Analyst - English, Arabic, Microsoft Windows

Cybersecurity, Hardware, Networking & Cloud Infrastructure Engineer

Engineering Manager (Onboarding & Activation)

Senior Front End developer/UI Developer

3846290-Assistant Manager

Senior IT Infrastructure Engineer

Associate Manager Product Design (Design)

Sr. Analyst - Business Data Services 4A

4486-Security Engineer II

Track Manager - Cisco Contact Center

Linux Engineer (with Zabbix Experience)

Android Developer

Power Automate Developer

I want to receive the latest job alerts for desktop support in dilshad garden delhi delhi

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