Haryana Technical support representative Jobs – 131 Open Jobs Today

Sales Consultant
PSY - Global IT Solutions —Gurugram, Haryana
- Customer service
- Bachelor's degree
- In-person
Applied AI Engineer
Convatec —Gurugram District, Haryana
- Full-time
- Azure
- Computer Science
- DevOps
17h
Telesales Representative
Propzilla —Gurugram, Haryana
- CRM software
- Microsoft Office
- Human resources
Sales Representative
Propzilla —Gurugram, Haryana
- CRM software
- Sales
- Microsoft Office
Service Now-HRSD || Gurgaon
WM —Gurugram, Haryana
- Full-time
- 12th Pass
- Bachelor's degree
- Paid time off
Telecom Sales Executive
Mega Realty —Gurugram, Haryana
- Full-time
- Presentation skills
- Communication skills
- Negotiation
Design Quality Engineer
Saraca Solutions —Gurugram, Haryana
- Communication skills
Shift Engineer
Cushman & Wakefield —Gurugram, Haryana
- Full-time
- Budgeting
- Leadership
- Communication skills
Quick apply
3d
Senior Engineer
Cushman & Wakefield —Gurugram, Haryana
- Full-time
- Leadership
Quick apply
2d
Customer Support Representative
Stiffen Technologies Pvt. Ltd. —Ambala, Haryana
- ₹12,000 - ₹25,000 a month
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
1d
Cyber Security Analyst - T3
Convatec —Gurugram District, Haryana
- Weekend availability
- Computer Science
- Analysis skills
- Bachelor's degree
17h
Application Support Engineer
Accenture —Gurugram, Haryana
- Full-time
- Communication skills
10h
Forward Deployed AI Engineer
Convatec —Gurugram District, Haryana
- Full-time
- Azure
- Computer Science
- Salesforce
17h
Security Engineer III
Anaplan —Gurugram, Haryana
- Email
- Machine learning
- Scripting
- AI
Quick apply
1d
IT Service Management Representative
Accenture —Gurugram, Haryana
- Full-time
- Communication skills
10h

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Sales Consultant

PSY - Global IT Solutions
Gurugram, Haryana

Apply Now

Job details

Qualifications

Operating systems
Customer service
LAN
Sales
Bachelor's degree
Communication skills
Help desk

Full job description

Job Location: P-1096, Next To Unitech Cyber Park,
Sector-40, Gurgaon-122002

Qualification: Graduate in any stream

Job Description

Under general supervision, in a 24/7 in-bound call center environment, Sales consultant will be required to make sales by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to taking remote sessions, explaining the product, making the sales pitch and closing the sale. Support will be provided by clearly communicating solutions in a user-friendly, professional manner.

Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
Diagnose PC related hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
Research required information using available resources;
Follow standard processes and procedures;
Identify and escalate priority issues per Client specifications;
Redirect problems to appropriate resource;
Accurately process and record call transactions using a computer and designated tracking software;
Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
Organize ideas and communicate oral messages appropriate to listeners and situations;
Follow up and make scheduled call backs to customers where necessary;
Stay current with system information, changes and updates

Skill and Knowledge Qualifications:

Graduate in any stream
Excellent Verbal Communication and Inter personal skills
Problem Solving
LAN Knowledge
Help Desk Experience
Operating Systems
Phone Skills
Customer Service & Sales
Quality Focus
PC Proficiency

Competencies:

Exemplary Attendance and Punctuality
Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
Focuses and guides self and team members in accomplishing work objectives.
Interacts with others in a way that gives them confidence in one’s intentions and those of the organization.
Clearly conveys and receives information and ideas, through a variety of media, to individuals or groups in a manner that engages the audience, helping them understand and retain the message, and permitting response and feedback from the listener.
Makes customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences.
Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.
Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.
Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions. Technical/professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area in which employee operates.
Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.
Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Conditions:

Must be able to work for long periods of time
Position requires use of headset/microphone

Apply Now

Refine Your Search

technical support representative jobs in haryana

Sales Consultant

Applied AI Engineer

Telesales Representative

Sales Representative

Service Now-HRSD || Gurgaon

Telecom Sales Executive

Design Quality Engineer

Shift Engineer

Senior Engineer

Customer Support Representative

Cyber Security Analyst - T3

Application Support Engineer

Forward Deployed AI Engineer

Security Engineer III

IT Service Management Representative

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