Kattedan Ie Hyderabad Telangana Regional sales manager Jobs – 138 Open Jobs Today

Customer Care Manager
Mahindra & Mahindra Ltd —Hyderabad, Telangana
- Master's degree
- Bachelor's degree
RSM - End User - South
Schneider Electric —Hyderabad, Telangana
- Online application
- Sales
- English
- Bachelor's degree
8d
Marketing Specialist, International Seller Growth - ISG
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Bachelor's degree
Account Manager
Merck KGaA —Hyderabad, Telangana
- Communication skills
- Negotiation
13d
Medical Representative
MGLIFECARE —Hyderabad, Telangana
- ₹3,00,000 - ₹6,00,000 a year
- Customer service
- Organisational skills
- In-person
- Cell phone reimbursement
Quick apply
Sales Manager
VitalMed Solutions & Services Pvt Ltd —Hyderabad, Telangana
- ₹18,000 - ₹22,000 a month
- Full-time
- In-person
- Health insurance
Quick apply
3d
Billing Analyst
Yext —Hyderabad, Telangana
- Email
- Microsoft Excel
- B.Sc
- Salesforce
- Health insurance
- Paid time off
Quick apply
State Head Sales-CEQ-Sales-Hyderabad - Auto Plaza-M4-M6
TATA Capital —Hyderabad, Telangana
- Full-time
- Master's degree
- Bachelor's degree
Key Account Manager - Hyderabad
PIP Global Safety —Hyderabad, Telangana
- Bachelor's degree
- Communication skills
Quick apply
Business Development Manager
CLR Facility Services Pvt Ltd —Hyderabad, Telangana
- Hospitality
- English
Quick apply
Senior Sales Executive
raghav polymers —Hyderabad, Telangana
- ₹20,000 - ₹45,000 a month
- Full-time
- In-person
Quick apply
9d
Assistant Vice President Branch Asset Specialist
HSBC Global Services Limited —Hyderabad, Telangana
- Full-time
- Bachelor's degree
- AI
1d
Business Development Executive (BDE)
raghav polymers —Hyderabad, Telangana
- ₹30,000 - ₹50,000 a month
- Full-time
- In-person
Quick apply
Bussiness Development Manager
Nova IVF Fertility a Unit of Rhea Healthcare Pvt Ltd —Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- In-person
Quick apply
3d

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RSM - End User - South
Schneider Electric —Hyderabad, Telangana
Develop a deep understanding of customer needs and provide tailored VFD solutions that address their specific requirements.
8d

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Customer Care Manager

Mahindra & Mahindra Ltd -
Hyderabad, Telangana

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Job details

Qualifications

M.Eng
Master's degree
Bachelor's degree
B.E.
Mechatronics

Full job description

Responsibilities & Key Deliverables
Monitor and improve Customer Satisfaction parameters across the region-MTTR, TCF, Periodic Feedback and CaPS and personal customer visits. Monitor and strategically improve STR, AMC Sale, Bharosa Sale, Spares and Lubricants business across the region to exceed the targets. Motivate the Customer care team ( CCM, TM and Tech Support ) in the region for high level performance and excitement. Mentor the team in the region for their continuous self development. Keep the Dealer principal motivated through various communications, incentive schemes and updates. Keep the dealer technician team excited by ensuring - Parivaar meets, execution of Star Club, Product Improvement Proposal, Sarathi. Improve the reach through Saathis, Synergy, dealer outlets, Vans and Bikes. Execute the initiatives rolled out by the Head Office- Bikes and Vans at dealerships, DMS usage. Manage funds in coordination with the Zonal Heads Sales. Manage all the basics - Participate in morning call everyday, Open tickets monitoring, Customer connect, VIN wise data, Outstand ings, C forms, Min Stock at dealerships, Retro, Float Stock, FOC dispatches, SMC/BDSS maintenance, timely settlements of Warranty and Debit notes, Quarterly NOCs fro dealers, Smooth start and Closure of dealers, Retofitments,, Lubricants schedules, payments by dealers to vendors, technical trials, special tools availability, adherence to ISO process, Recruitment of manpower, New product feedback, Process audits at dealerships. Improve the quality of technical reporting from the region. Monitor and ensure manpower to Machine ratio at the dealerships and trainings at all levels at the dealership. Effectively review the CCMs,TMs and Tech Support team through Stand ard templates and monthly feedback on performance Also daily feedback on daily reports of the CCMs. Ensure Tour planning and adherence by the team rigorously. Share competition machine performance report. Effectively coordinate with the Zonal Heads and create synergy between Sales and Customer care. Effectively manage the Regional Training Centres. Ensure Customer satisfaction in the state by CAPS improvement / NPS Score, DHC, C8, CCCF/1000, escalations, customer engagement programs etc - Speed and quality of concern closure ( Escalated concerns/ PSFs. Ensure process parameters in place at workshops, Dealer quality audit scores/ All dealers with DMS usage and data quality score. Dealership Profitability - Ensure target achievement by generating revenue through spare parts, shield, maxi care, tyre and allied business. Channel reach and Manpower adequacy - Creation of new service points ( MDSCs/ MASCs/ MMTs), % of FTs with Serive reach. Dealership Satisfaction Score. Customer legal cases. Quarterly business communication to dealer principals. Guiding of CCM's on driving improvements at dealership and hand ling escalations. Escalated customer hand ling. Intervention at critical and problematic dealers. Develoment of CCM's.
Preferred Industries
Education Qualification
Bachelor of Engineering; Masters of Engineering; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Mechatronics; Masters of Engineering in Mechanical; Masters of Engineering in Automobile; Masters of Engineering in Mechatronics
General Experience

Core Automotive customer care experience of 5-7 years

Job Segment: Engineer, Automotive, Engineering

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regional sales manager jobs in kattedan ie hyderabad telangana

Customer Care Manager

RSM - End User - South

Marketing Specialist, International Seller Growth - ISG

Account Manager

Medical Representative

Sales Manager

Billing Analyst

State Head Sales-CEQ-Sales-Hyderabad - Auto Plaza-M4-M6

Key Account Manager - Hyderabad

Business Development Manager

Senior Sales Executive

Assistant Vice President Branch Asset Specialist

Business Development Executive (BDE)

Bussiness Development Manager

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