Gurgaon Haryana System administrator Jobs – 168 Open Jobs Today

Technical Account Manager
SOTI Inc. —Gurugram, Haryana
- Full-time
- English
- Windows
- Analysis skills
2h
677685-Senior Manager
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Oracle Integration Cloud (OICS) Solution Architect
Saaki Argus & Averil Consulting —Gurugram, Haryana
- Oracle
- Salesforce
- ERP systems
Quick apply
ServiceNow Technical Architect
Bravura Solutions —Gurugram, Haryana
- Full-time
- Computer Science
- AWS
- Bachelor's degree
- Commuter assistance
- Health insurance
Site Reliability Engineer
Institutional Shareholder Services —Gurugram, Haryana
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Principal Technical Consultant, ServiceNow
AHEAD —Gurugram, Haryana
- Full-time
- JavaScript
- APIs
- AI
7d
Senior DevOps Engineer - Compute Platforms | India
Five9 —Gurugram, Haryana
- Computer Science
- DevOps
- Master's degree
Senior Data Engineer – Python & SQL
Institutional Shareholder Services —Gurugram, Haryana
- Full-time
- Computer Science
- Master's degree
- Databases
Mrd Technician
The Healing Touch Eye Centre —New Delhi District, Delhi
- ₹13,000 - ₹20,000 a month
- Urgently hiring
- Microsoft Office
- Administrative experience
- Bachelor's degree
- Paid sick time
Quick apply
Sr Software Engineer (4-6 yrs in Salesforce Devops/ Metadata API)
Gartner —Gurugram, Haryana
- Email
- Hybrid work
- Computer Science
- Salesforce
- DevOps
3d
ODI App Admin
Dygitech —Gurugram, Haryana
- Oracle
- Windows
- Linux
Solaris Administrator
E Hook Systems —West District, Delhi
ServiceNow Technical Lead
Siemens Energy —Gurugram, Haryana
- Full-time
- Computer Science
- Software troubleshooting
- Research
- Paid holidays
- Health insurance
Senior Engineer - GTM Tech
MongoDB —Gurugram, Haryana
- Azure
- Computer Science
- Salesforce
Security Architect
Accenture —Gurugram, Haryana
- Full-time
- Oracle
- Computer Science
- ERP systems
Senior ServiceNow Engineer
Anaplan —Gurugram, Haryana
- Email
- Computer Science
- Bachelor's degree
- JavaScript
Quick apply
ServiceNow Developer
Orbit Techsol India Pvt. Ltd —West District, Delhi
- Software troubleshooting
- APIs
Principal Platform Owner
Hollister Global Business Services India Private L —Gurugram, Haryana
- DevOps
- Bachelor's degree
- JavaScript
Teradata DBA
E Hook Systems —West District, Delhi
- SQL
Security Delivery Lead
Accenture —Gurugram, Haryana
- Full-time
- Oracle
- Computer Science
- ERP systems

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Technical Account Manager

SOTI Inc. -
Gurugram, Haryana

Apply Now

Job details

Full-time
2 hours ago

Qualifications

Microsoft Windows Server
TCP
English
Windows
Technical support
Analysis skills
SSL
Back-end development
LDAP
TCP/IP
Communication skills

Full job description

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers. SOTI shall not be liable for any fraudulent recruitment activities carried out by unauthorized individuals or organizations.

Key Responsibilities

Responsible for developing and maintaining a strong relationship with Enterprise customers (up to an approximate licence device count of 5,000)
Responsible for developing and maintaining SME-level knowledge for SOTI MobiControl and learning 1 additional SOTI One Platform product to support Enterprise Customers.
Should on-board Enterprise customers presenting benefits and how to access them, establishing processes for contacting TAM, setting up Administrator, raising cases and setting up regular cadence call.
Deliver Quarterly Business Reviews including product roadmap (when available) in accordance with customer's requirements.
Provide ad-hoc technical consultancy, advice and guidance using product and general technical expertise, including the timely communication of potential issues that may cause disruption
Regularly attend TAM/Support sync meetings to assist and contribute towards the timely resolution/escalation of your customer's support cases.
Oversee and manage any customer-requested Root Cause Analysis (RCA's) for Priority 1 Cases, maintaining responsibility for the delivery of information back to the customer preventing future reoccurrence.
Create and maintain Business Profile containing personalised network diagrams, details on the setup and configuration of SOTI One Platform products, specific business use cases that improve understanding and potential for QA prior to assisted or paid upgrades.
Contribute towards the creation of Webinars on a range of topics to benefit Premium and Enterprise customers, ensuring the sharing of accurate and up to date information designed to provide real business value.
Undertake Discovery Calls for your Enterprise customers to deliver paid Work Orders, or free PS Hours (if applicable) for all Professional Services SKU's.
Hold requirement gathering sessions with customers and provide feedback to the back-end software development team to assist in any product fixes, enhancements etc.
Contribute towards the development and maintenance (or review/approval) of documentation to support the services delivered by SOTI Enterprise and Professional Services,
Accurately document all initial and sign-off communication to organise Work Orders. Record progress against delivery of service within Work Order, including the amount of time spent on each service delivered for your Enterprise customers.
Create and maintain Knowledge base documents that may be generated through errors or testing encountered, troubleshooting and research on known issues, as a result of SRT or advised by customer and raised as JIRA (confirmed by Development)
Take opportunities to become a buddy to help oversee and assist new hires adjust to life in Enterprise and Professional Services.
Complete necessary SRT Manifest Testing for responsible SOTI One Platform products, attending SME meetings held by Product Managers to provide relevant feedback.

Qualifications

Minimum 4+ years in advanced technical positions (implementation specialist, technical support, solutions architect), direct customer advocacy and engagement experience in post-sales or professional services functions and working in a complex IT environment
Strong interest in mobility, solid understanding of leading and emerging mobile technologies along with working knowledge of Android, Apple & Windows Operating Systems
Excellent problem solving, problem resolution & analytical skills
A quick learner with the ability to comprehend and explain complex technical concepts to a variety of audiences
Solid communication skills along with the ability to build and manage relationships with large enterprises
Experience in technical documentation
Ability to multitask and balance competing requirements
Ability to train a variety of audiences on the use of SOTI software (in person or remotely)
Excellent English verbal and written communication skills and fluency in any other languages are a plus
Proactive and ability to work with minimal direct supervision
Robust understanding of Networking concepts and principles (incl. TCP/IP, certificates, SSL/TLS, firewalls & routing)
Windows Server administration (LDAP/AD, services & troubleshooting)

#LI-TS1

If you want to bring your ideas to life, apply at SOTI today.

Apply Now

Refine Your Search

system administrator jobs in gurgaon haryana

Technical Account Manager

677685-Senior Manager

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Senior DevOps Engineer - Compute Platforms | India

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Sr Software Engineer (4-6 yrs in Salesforce Devops/ Metadata API)

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Security Delivery Lead

I want to receive the latest job alerts for system administrator in gurgaon haryana

Explore jobs in more locations

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

SOTI does not charge any fees at any stage of the recruitment process. You can verify the authenticity of any SOTI job opportunities by visiting SOTI Careers. SOTI shall not be liable for any fraudulent recruitment activities carried out by unauthorized individuals or organizations.

If you want to bring your ideas to life, apply at SOTI today.

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