Up Solution architect data and analytics Jobs – 139 Open Jobs Today

Track Lead - ServiceNow, IT Service Management
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- Microsoft Excel
- Analysis skills
- Scripting
5d
AWS Cloud DevOps Lead
Solutionara Private Limited —Noida, Uttar Pradesh
- ₹5,00,000 - ₹17,00,000 a year
- Full-time
- Azure
- DevOps
- AWS
- Paid time off
- Cell phone reimbursement
Quick apply
Senior PHP Developer
Daxko —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Databases
- SQL
- AWS
2d
Quadient Workflow engineer
WebSenor InfoTech —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
9d
Java FullStack - Lead
Iris Software —Noida, Uttar Pradesh
- Oracle
- Java
- JavaScript
- Health insurance
15h
Senior Software Engineer - 1630
GHX —Noida, Uttar Pradesh
- Computer Science
- B.Sc
- System design
Senior AI/ML-Generative AI
WebSenor InfoTech —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
Sr Lead - SFDC Agentforce
BirlaSoft —Noida, Uttar Pradesh
- Azure
- Salesforce
- APIs
Senior Deveops Platform Engineer
WebSenor InfoTech —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- DevOps
- Windows
Quick apply
Senior Backend Engineer- AI Agents
Level AI —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- System design
- Databases
- Health insurance
Quick apply
Senior Principal - Emerging Platforms
Bristlecone —Noida, Uttar Pradesh
- Full-time
- Communication skills
Senior Developer 2 for Non-Authoring Backend Logic
Alight —Noida, Uttar Pradesh
- Databases
- SQL
- AWS
- Health insurance
- Work from home
Sales Executive
i2k2 Networks —Noida, Uttar Pradesh
- Full-time
- Sales
- Master's degree
- Presentation skills
Lead Solution Architect - Data and Analytics
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Computer Science
- English
- Master's degree
Quick apply
Sr. Data Engineer - Data Engineering 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Azure
- Computer Science
- English
Quick apply
2d

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Track Lead - ServiceNow, IT Service Management

HCLTech -
Gautam Budh Nagar, Uttar Pradesh

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Job details

5 days ago

Qualifications

Microsoft Excel
IT service management
Analysis skills
Quality assurance
Scripting
ServiceNow
SAP BusinessObjects
Communication skills
SAP BPC

Full job description

Gautam Buddha Nagar, Uttar Pradesh
Job Summary

Service Level Management

Key Responsibilities

JD for SLM/Reporting Responsible for the integration of various data sources into a consolidated performance data source for reporting, providing dashboards and reports at various levels to reflect the performance of IT services, service providers, service domains, and service level agreements. Support requirements for reporting. Manage and maintain data accuracy and consistency across all areas of reporting. To develop and maintain necessary analytic tools to analyze performance against contractual requirements. Compares contract needs with actual results, identifies system and/or documentation errors resulting in inaccurate data, reports findings and recommends improvements. Manages reporting requirements from both internal and external service providers. Arbiter and approval for change requests related to metrics and reporting. Aggregates, manipulates and collates operational data into reports and analysis for consumption by Client. Ensures that contracted performance reports and metrics are delivered in a timely fashion to all stakeholders. Attends meetings with Service Providers as necessary to present and represent reporting metrics and outputs. Works with subject matter experts to design a dashboard solution that meets requirements Works with providers to implement a dashboard solution that meets requirements Manages and maintains the dashboard to ensure accurate and timely performance reporting; resolves issues related to data accuracy and provisioning; manages changes to dashboard requirements Analyzes performance results, draws conclusions and recommends improvements Works with the SI SM Tool Architect and teams to continually develop and improve reporting capability Skills, Knowledge and Experience Service Now Reporting, Advanced Excel, SAP Business Objects, Reporting Tools Knowledge and Scripting is Madatory. Supports all analytic efforts of the company’s internal and external business for report development, quality assurance, and analysis. Supports business process improvement efforts including projects to enhance automation, quality, and efficiency. Sharp Analytical Skills Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organisation.Strong oral and written communication skills Strong problem solving skills and the ability to logically break down a problem into smaller manageable parts to solve

Skill Requirements

Experience in Service Level management

Other Requirements

Experience in other ITSM Processes

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Refine Your Search

solution architect data and analytics jobs in up

Track Lead - ServiceNow, IT Service Management

AWS Cloud DevOps Lead

Senior PHP Developer

Quadient Workflow engineer

Java FullStack - Lead

Senior Software Engineer - 1630

Senior AI/ML-Generative AI

Sr Lead - SFDC Agentforce

Senior Deveops Platform Engineer

Senior Backend Engineer- AI Agents

Senior Principal - Emerging Platforms

Senior Developer 2 for Non-Authoring Backend Logic

Sales Executive

Lead Solution Architect - Data and Analytics

Sr. Data Engineer - Data Engineering 4B

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