Yext is the leading global enterprise agentic marketing platform. For over 15 years, the world's most recognized brands in financial services, healthcare, retail, hospitality, and food have relied on us to keep their brand visible, accurate, and ahead of the competition across every search and AI surface that matters.
We drive customer value through our technology, competitive intelligence, and agentic capabilities to win in an AI-first world. Our partners count on us for strategic, proactive guidance and capabilities, and that distinction shapes everything we build.
Our team takes ownership, challenges each other's thinking, and turns ideas into results without waiting for a playbook. Those who perform at Yext are rewarded with increased scope, opportunities to tackle complex challenges, broader responsibilities, and meaningful development that enables them to grow alongside a company expanding through both product innovation and strategic acquisitions. The market is racing to adapt to AI, and Yext is at the forefront of that shift. Our ambitions are big, our innovation is accelerating, and the opportunity in front of us is enormous. If you want to do the most important work of your career, come join us!
Yext is seeking a hands-on Procurement Specialist to join our Global Procurement Team. Reporting to the Senior Procurement Manager, you will drive operational excellence by owning the day-to-day Procure-to-Pay (P2P) workflow in Coupa and serving as our SaaS renewal lead.
Responsibilities.
Procure-to-Pay Operations
- Manage the daily Coupa Requisition-to-PO workflow — validate coding, ensure proper documentation, and confirm compliance with the global approval matrix on every transaction.
- Monitor open POs monthly, reconcile uninvoiced balances, and submit PO change requests when service periods or values need updating.
- Support requestors throughout the contract request form (CRF) process in Coupa, from commodity classification to final approval routing.
- Maintain Yext's standard Net 45 payment terms in all vendor agreements and flag deviations during the contracting stage.
SaaS Renewal Tracking
- Serve as the primary Tropic data entry administrator — keep the SaaS portfolio current, accurate, and fully documented.
- Track upcoming SaaS renewals and push 90-day alerts to the Senior Procurement Specialist and Senior Procurement Manager to make sure no renewal catches the team off guard.
- Use Tropic to support price benchmarking for software renewals and new purchases, flagging market intelligence to the team during the negotiation process.
- For all software purchases, confirm that Tropic has been used for price benchmarking per Yext's purchasing policy.
Internal Stakeholder Support
- Act as first-line support for internal procurement inquiries — triage tickets, answer process questions, and escalate contract or legal matters to the appropriate team member.
- Guide internal requestors through the full purchasing lifecycle: sourcing, vendor selection, CRF submission, contract review, PO creation, and invoice matching.
Reporting & Data Analysis
- Build and maintain Coupa and Tableau dashboards that give the team real-time visibility into open requisitions, PO aging, and Contract cycle time.
- Report on SaaS renewal pipeline status in Tropic monthly, including contracts expiring in the next 90/180 days, estimated renewal value, and negotiation stage.
- Prepare procurement data extracts for internal teams as required.
Minimum requirements.
- 3+ years of procurement, purchasing, or supply chain operations experience, ideally in a SaaS or technology company.
- Demonstrated proficiency in Coupa from day one. Candidates must have practical experience handling Requisitions, Purchase Orders (POs), CRF workflows, Supplier Management, Reporting, and foundational Contract Lifecycle Management (CLM) tools.
- Demonstrated familiarity with SaaS management platforms (Tropic, Spendflo, Vendr, Zylo) and Contract Lifecycle Management (CLM) tools like Coupa and Ironclad.
- Strong data hygiene instincts — you notice when records are off and fix them without being asked.
- Clear, professional written and verbal communication skills; able to explain procurement processes to non-procurement stakeholders without jargon.
- Detail-oriented, self-directed, and comfortable operating in a lean, fast-moving team.
- Collaborative style with the ability to communicate clearly and precisely on technical and operational issues
- Ability to evaluate priorities and multi-task accordingly while keeping others apprised of status with respect to deadlines
- Excellent written and formal presentation skills
Systems Used
- Coupa
- Netsuite
- Tableau
- Tropic
- Navan
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Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.
It is Yext's policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
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