VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
We're looking for a Senior QA Engineer to join our team, working primarily on ecommerce solutions. You'll be hands-on with both manual and automated testing, embedded within agile scrum teams, and collaborating closely with developers throughout the delivery lifecycle.
You're someone who's curious, pragmatic, and comfortable working in fast-moving environments. You know when to script and when to explore. You're not afraid of APIs, logs, or digging into the backend to understand what's really happening.
But beyond the technical—you're a strong communicator. You can explain issues clearly, present testing outcomes with confidence, and hold your own in client conversations. You're always looking for better ways to do things, whether that's improving a process, trying a new tool, or bringing fresh thinking to how we approach quality. You're a continuous learner who takes ownership of your own growth.
- Design, document, and execute test cases across web applications, APIs, and backend systems
- Perform system testing, system integration testing, and exploratory testing
- Build and maintain test automation using Playwright (or similar) with JavaScript/TypeScript
- Integrate automated tests into CI/CD pipelines and contribute to their reliability
- Work in a shift-left approach—participating in refinements, planning, and requirements analysis to catch issues early
- Identify, document, and track defects with clear reproduction steps, collaborating with developers on root cause analysis
- Query and analyse data from various sources (databases, logs, monitoring tools) to investigate issues and validate behaviour
- Contribute to process improvements, and ways of working within your scrum team
- Communicate testing progress, risks, and quality metrics to both internal teams and clients
- Participate in client-facing meetings such as demos, triage calls, and release discussions
- Proactively identify opportunities to improve quality, tooling, or processes—and act on them
- Solid experience in QA or test engineering
- Experience testing ecommerce or transactional platforms—you understand customer journeys, checkout flows, payments, and integrations
- A strong balance of manual testing expertise and hands-on automation skills
- Hands-on experience with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Windsurf) to accelerate your work
- Comfortable with API testing tools (e.g., Postman) and working with backend data—querying databases, reading logs, validating data flows
- Experience working within agile scrum environments—sprints, standups, refinements, and retros
- Familiarity with CI/CD tooling and practices
- Excellent communication skills—written and verbal—with the confidence to engage directly with clients and stakeholders
- A genuine continuous learning mindset—you stay curious, seek feedback, and actively develop your skills
- An innovative streak—you look for smarter ways to work and aren't afraid to challenge the status quo
- Analytical mindset with attention to detail and strong problem-solving instincts
- Adaptable and open to evolving how you work, including adopting modern tools and approaches
Desirable Attributes
- Experience with performance or security testing
- Familiarity with cloud platforms or containerised environments
- Exposure to accessibility testing standards (WCAG)
Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.
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