Mira Road Mumbai Maharashtra Desktop support technician Jobs – 147 Open Jobs Today

Senior Technical Support Engineer-5
NTT Ltd —Mumbai, Maharashtra
- Full-time
- Azure
- Oracle
- Windows
Technical Support Engineer L2
Route Mobile —Mumbai, Maharashtra
- Full-time
- Oracle
- Computer Science
- Databases
Technical Support Engineer (Cisco Engineer)
Jampot Technologies —Mumbai, Maharashtra
- Rotational shift
- Computer Science
- B.Sc
- Bachelor's degree
ENGINEER - TECHNICAL SUPPORT L1
Network Techlabs —Bhiwandi, Maharashtra
- Full-time
- Electrical experience
- Communication skills
- Time management
Senior Client Partner - Technical Support Helpdesk
AccessHealthcare —Mumbai, Maharashtra
- Email
- Software troubleshooting
- Customer service
- English
- Commuter assistance
Sr. System Administrator
Games2win —Mumbai, Maharashtra
- B.Sc
- Windows
- Master's degree
Technical/Customer Support Executive
GreyBits Technologies —Mumbai, Maharashtra
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Software troubleshooting
Quick apply
Helpdesk
You Broadband —Mumbai, Maharashtra
- Microsoft Outlook
- Customer service
- Windows
Sr. Technical support executives (Linux)
Impulse Web Solutions —Mumbai, Maharashtra
- Linux
- Communication skills
Systems Administrator/Operations Engineer
Powercraft Electronics —Mumbai, Maharashtra
- Computer Science
- Bachelor's degree
- JavaScript
AIX System Administrator
Cympac Software Solutions —Mumbai, Maharashtra
- Email
- Master's degree
- Bachelor's degree
- Diploma
IT support
ICIT Computer Institute —Mumbai, Maharashtra
Japanese Technical Support Associate
LRN Corporation —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
System Administrator
Dixit Infotech —Powai, Mumbai, Maharashtra
- Microsoft Outlook
- Windows
- Communication skills
Technical/Customer Support Executive
Gymex Software —Mumbai, Maharashtra
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Software troubleshooting
Quick apply
Engineer – Technical Support (Broadcast)
Qube Cinema —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Computer networking
Recovery & Helpdesk
National Securities Depository —Mumbai, Maharashtra
- Bachelor's degree
- Accounting
Technical Support Specialist
Victaulic —Mumbai, Maharashtra
- Full-time
- AutoCAD
- Microsoft Excel
- CAD

Discover related jobs

Based on your search for desktop support technician jobs.

Desktop Support Engineer
EnFuse Solutions Pvt Ltd —Mira Road, Thane, Maharashtra
Minimum 2-3 years of experience in an IT support/helpdesk environment. We offer a broad range of digital services and integrated solutions across Enterprise…
₹18,000 - ₹29,000 a month
Quick apply
9d
Information Technology Manager
Advanced School Of Computer Information India Pvt. Ltd. —Mira Road, Mumbai, Maharashtra
Certification in ( ITIL, CCNA, PMP) then it would be a plus? Do you have Bachelor’s degree in Computer Science, Information Technology, or a related field?
₹9,50,000 - ₹11,00,000 a year
Quick apply

I want to receive the latest job alerts for desktop support technician in mira road mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near mira road mumbai maharashtra

Technical Support jobs in Mumbai, Maharashtra

Technical Support Engineer jobs in Mumbai, Maharashtra

Technical Support jobs in Bhiwandi, Maharashtra

IT Support jobs in Mumbai, Maharashtra

Senior Technical Support jobs in Mumbai, Maharashtra

Senior Technical Support Engineer jobs in Mumbai, Maharashtra

Technical Support Associate jobs in Mumbai, Maharashtra

Technical Writer jobs in Ahmedabad, Gujarat

It Support Work From Home jobs in Remote

Technical Support jobs in Jamshedpur, Jharkhand

Technical Support jobs in Maharashtra

Technical Support jobs in Hyderabad, Telangana

Customer Support, Zomato jobs in Dehradun, Uttarakhand

Technical Support jobs in Mohali, Punjab

Fresher Technical Support jobs in Bengaluru, Karnataka

Technical Support Engineer jobs in Mohali, Punjab

Environmental Engineer jobs in Surat, Gujarat

Technical Sales jobs in Pune, Maharashtra

Technical Support Engineer jobs in Pune, Maharashtra

Technical Support Engineer jobs in Lucknow, Uttar Pradesh

Senior Technical Support Engineer-5

NTT Ltd -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Cloud infrastructure
Azure
Oracle
CCNA
AWS Certified Solutions Architect – Associate
Google Cloud Platform
Windows
Technical support
AWS
Bachelor's degree
ITIL
Azure Certification
VMWare
AWS Certified Solutions Architect – Professional

Full job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATAThe Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution.

The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration.

The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required.

What youll be doing

Key Responsibilities:

Monitors client infrastructure and solutions.
Identifies problems and errors prior to or when they occur.
Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
Investigates first line incidents assigned and identifies the root cause of incidents and problems.
Provides telephonic or chat support to clients when required.
Schedules maintenance activity windows for patching and configuration changes.
Follows the required handover procedures for shift changes to ensure service continuity.
Reports and escalates incidents where necessary.
Ensures the efficient and comprehensive resolutions of incidents and requests.
Updates existing knowledge articles or create new ones.
Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
May also contribute to / support on project work as and when required.
May work on implementing and delivering Disaster Recovery functions and tests.
Performs any other related task as required.

Knowledge and Attributes:

Ability to communicate and work across different cultures and social groups.
Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role)
Relevant certifications include which are considered desirable (but not limited to):
CCNA or relevant level 1 Network Security
Microsoft Certified, Azure Administrator Associate
AWS Certified, Solutions Architect Associate
Veeam Certified Engineer
VMware certified Professional: Data Centre Virtualization
Zerto, pure, vxrail
Google Cloud Platform (gcp)
Oracle Cloud Infrastructure (oci)

Required Experience:

Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization.
Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.).
Basic knowledge of ITIL processes.

Workplace type: On-site Working

About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in RD to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Apply Now

Refine Your Search

desktop support technician jobs in mira road mumbai maharashtra

Senior Technical Support Engineer-5

Technical Support Engineer L2

Technical Support Engineer (Cisco Engineer)

ENGINEER - TECHNICAL SUPPORT L1

Senior Client Partner - Technical Support Helpdesk

Sr. System Administrator

Technical/Customer Support Executive

Helpdesk

Sr. Technical support executives (Linux)

Systems Administrator/Operations Engineer

AIX System Administrator

IT support

Japanese Technical Support Associate

System Administrator

Technical/Customer Support Executive

Engineer – Technical Support (Broadcast)

Recovery & Helpdesk

Technical Support Specialist

Discover related jobs

I want to receive the latest job alerts for desktop support technician in mira road mumbai maharashtra

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected