Kalyan Maharashtra Back office executive Jobs – 120 Open Jobs Today

Front Office Assistant
Rustomjee Academy for Global Careers —Thane, Maharashtra
- ₹25,000 - ₹30,000 a month
- Full-time
- English
- Master's degree
- Administrative experience
- Health insurance
- Paid time off
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5h

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Front Office Assistant

Rustomjee Academy for Global Careers -
Thane, Maharashtra

Quick apply

Job details

Permanent | Full-time
₹25,000 - ₹30,000 a month
5 hours ago

Benefits

Provident Fund
Leave encashment
Health insurance
Paid time off
Life insurance

Qualifications

English
Local language
Master's degree
Administrative experience
Bachelor's degree
Hospitality Management
Mentoring
Computer skills
Phone etiquette
Hindi
Communication skills
Teaching experience
Hotel experience
Office experience
Hospitality management
Hotel management

Full job description

JOB DESCRIPTION Front Office Trainer – Hotel Management College Position

Front Office Trainer / Faculty – Hotel Management

Department

Front Office Operations / Hotel Management

Job Purpose

To train and develop hotel management students in Front Office Operations, ensuring they gain strong theoretical knowledge, practical skills, professional grooming, communication skills, and industry-ready capabilities.

Key Responsibilities

Teaching & Training
Conduct classes on Front Office Operations and Hotel Management.
Explain hotel front office procedures, standards, and terminology.
Prepare lesson plans, presentations, practical exercises, and training materials.
Teach topics such as:
Reservation procedures
Check-in and check-out
Guest registration
Telephone etiquette
Concierge services
Guest handling
Room status and coordination
Billing and cashiering
Complaint handling
Night audit procedures
PMS (Property Management System) operations
Practical Training
Conduct practical sessions in the Front Office Training Lab.
Train students in mock check-in/check-out procedures.
Conduct role plays for guest interaction and complaint handling.
Train students in professional telephone and email communication.
Demonstrate hotel front office documentation and procedures.
Student Development
Develop students' communication and interpersonal skills.
Train students in grooming, etiquette, body language, and professional behavior.
Prepare students for hotel internships and placements.
Provide career guidance and industry knowledge.
Monitor students' attendance, discipline, performance, and practical skills.
Assessment & Evaluation
Conduct class tests, practical examinations, assignments, presentations, and viva.
Evaluate students' theoretical and practical performance.
Maintain student assessment records.
Provide constructive feedback for improvement.
Industry Exposure
Coordinate with hotels for industrial visits, internships, and training.
Invite hotel industry professionals for guest lectures and workshops.
Keep students updated with current hotel industry practices and standards.
Administrative Responsibilities
Maintain lesson plans, attendance records, practical records, and examination documents.
Participate in college events, seminars, workshops, and placement activities.
Coordinate with other faculty members for academic activities.
Support the department in curriculum and training development.

Required Qualifications

Bachelor's or Master's degree in Hotel Management / Hospitality Management.
Relevant Front Office experience in the hotel industry is preferred.
Teaching/training experience will be an advantage.
Good knowledge of hotel Front Office Operations and PMS software.

Required Skills

Excellent communication skills.
Strong knowledge of Front Office Operations.
Good presentation and teaching skills.
Professional grooming and personality.
Student management and mentoring skills.
Good command of English and preferably Hindi/local language.
Computer and PMS knowledge.
Ability to conduct practical and role-play-based training.

Experience

Preferred: 1–5 years of experience in Front Office Operations, hotel training, or teaching in a Hotel Management Institute.

Key Performance Indicators (KPIs)

Student academic and practical performance.
Student placement and internship readiness.
Quality of practical training.
Student attendance and engagement.
Industry interaction and training activities.
Successful completion of academic curriculum.

Reporting To

Head of Department / Principal / Academic Coordinator

Employment Type

Full-Time

For More Details Please Contact

9372204015

8655345695

[email protected]

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Leave encashment
Life insurance
Paid time off
Provident Fund

Work Location: In person

Quick apply

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