Bengaluru, Karnataka Accenture Jobs – 13133 Open Jobs Today

IT Customer Service Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Computer Science
- Windows
- Computer networking
Infra Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Software troubleshooting
- In-person
Packaged/SaaS Application Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Mentoring
- APIs
HR Service Delivery Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- English
- Microsoft Office
7h
Measurement and Reporting Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
6d
Capital Markets Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Communication skills
Delivery Lead Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Data entry
Candidate Source & Screen Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Oracle
- Master's degree
- Team management
8d
Banking Advisory Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
- Master's degree
- Business Administration
Record to Report Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- English
- Finance
- Work from home
Record to Report Ops Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
- Bachelor's degree
Capital Markets Services Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Analysis skills
- Communication skills
Regulatory Compliance Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Inbound Sales Representative New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Workplace Service Delivery Analyst – German Language
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Customer service
- Bachelor's degree
Data Eng, Mgmt & Governance Associate
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Finance
2d
Data Eng, Mgmt & Governance Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Finance
5d
Workplace Service Delivery Associate Manager - CL 8
Accenture —Bengaluru, Karnataka
- Full-time
- Hospitality
- Microsoft Excel
- Management
Inbound Sales Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Sales
- Manufacturing
Delivery Operations Specialist
Accenture —Bengaluru, Karnataka
- Full-time

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IT Customer Service Representative

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Computer Science
MCP
CCNA
Windows
ITIL
IT support
Computer networking
Communication skills
CompTIA A+

Full job description

As an IT Customer Support Analyst, the candidate should be responsible for ensuring all incidents and outages are closed in a timely manner, properly documented, tracked, and resolution occurs. Provide technical assistance to the leadership team. This role requires a combination of technical expertise, excellent communication skills, and the ability to prioritize tasks effectively.

Roles & Responsibilities:

Manage Incident, Issues and Outage management, Investigation, and restoration.
Collaborate with cross-functional teams to ensure timely resolution of issues.
Ensure compliance with IT policies, procedures, and standards are followed.
Provide technical assistance and support to the leadership team members for tablets, smartphones, network-related and other peripheral devices.
Diagnose and resolve technical problems promptly, ensuring minimal disruption to the workflow of the leadership team.
Stay informed about emerging technologies and trends in IT support.
Proactively identify opportunities to improve processes, systems, and tools to enhance the efficiency of IT support.
Coordinate with external vendors and service providers for hardware/software procurement, maintenance, and support as needed.
Provide operational support role in a multi-shift 24/7 and should be able to work across various shifts.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Microsoft Windows & Cloud Management.
Good To Have Skills: Experience with Desktop Transformation, Microsoft 365, and Network Infrastructures.
Strong understanding of IT Operations and Service Management.
Knowledge on ITIL processes and methodologies.
Strong knowledge of hardware, software, and networking concepts.
Experience with incident, problem and change management processes.
Knowledge of IT policies, procedures, and standards.
Excellent communication and Collaboration skills.
Proven experience in providing technical support in a corporate environment, preferably supporting executive-level staff.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Familiarity with IT security best practices and data privacy regulations.
Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), Cloud, or Cisco Certified Network Associate (CCNA) are a plus.
Strong problem-solving skills and a customer-centric approach to IT support.
Proficiency in troubleshooting technical issues and providing timely solutions.

Qualifications:

Candidate should have a minimum of 4+ years of experience in Microsoft Windows & Cloud Management.
The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful IT solutions.
Work from Office & in multiple Shifts.

Apply Now

Refine Your Search

accenture jobs in bengaluru, karnataka

IT Customer Service Representative

Infra Tech Support Practitioner

Packaged/SaaS Application Engineer

HR Service Delivery Analyst

Measurement and Reporting Associate

Capital Markets Operations Analyst

Delivery Lead Manager

Candidate Source & Screen Associate

Banking Advisory Analyst

Record to Report Operations New Associate

Record to Report Ops Senior Analyst

Capital Markets Services Analyst

Regulatory Compliance Associate

Inbound Sales Representative New Associate

Workplace Service Delivery Analyst – German Language

Data Eng, Mgmt & Governance Associate

Data Eng, Mgmt & Governance Analyst

Workplace Service Delivery Associate Manager - CL 8

Inbound Sales Representative

Delivery Operations Specialist

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