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Hospital Finanace & Billing Executive

Rohaan Construtions Private Limited
Perumbakkam, Tamil Nadu

Quick apply

Job details

Full-time
9 hours ago

Qualifications

Microsoft Excel
B.Com
English
Finance
Master's degree
M.Com
Tamil
Bachelor's degree
BBA
Accounting
Data entry
Business Administration
Accounting
Billing
Communication skills

Full job description

NEWGEN MULTI-SPECIALITY HOSPITAL

Perumbakkam, Chennai | Beyond Cure

JOB DESCRIPTION – FINANCE & BILLING EXECUTIVE

Job Title

Finance & Billing Executive

Department

Finance & Billing

Reporting To

Finance Manager / Hospital Administrator

Location

Newgen Multi-Speciality Hospital, Perumbakkam, Chennai

Employment Type

Full-Time

Work Schedule

6 days a week; rotational shifts as per hospital requirements

Job Purpose

The Finance & Billing Executive is responsible for accurate and timely billing of all inpatient (IP) and outpatient (OP) services, cash and collections management, insurance/TPA coordination, and day-to-day finance and accounts support. The role ensures transparent billing for patients, minimal revenue leakage, and compliance with hospital policies and statutory requirements.

Key Responsibilities

Billing Operations

Prepare and process OP and IP bills accurately, covering consultations, procedures, lab, pharmacy, room charges, and other services as per the approved tariff.

Generate interim and final bills for inpatients; explain bill details clearly to patients and attenders at admission, during stay, and at discharge.

Coordinate with wards, OT, lab, pharmacy, and front office to ensure all services rendered are captured and billed without omission.

Process discharge billing promptly to minimise patient waiting time; obtain necessary approvals for discounts or concessions as per policy.

Cash, Collections & Reconciliation

Handle cash, card, UPI, and online payment collections; issue receipts and maintain accurate daily collection records.

Perform daily cash closing, shift handover reconciliation, and deposit of collections as per hospital procedure.

Track advances, refunds, and outstanding dues; follow up on pending payments and credit bills.

Insurance & TPA Coordination

Verify insurance eligibility, obtain pre-authorisations, and coordinate with TPAs/insurers for cashless approvals and enhancements.

Prepare and submit claim documents; follow up on claim settlements, queries, and rejections until closure.

Guide patients on insurance coverage, exclusions, and co-payment amounts in a clear and courteous manner.

Accounts & Reporting

Maintain billing records, registers, and supporting documents for audit readiness.

Prepare daily, weekly, and monthly revenue and collection reports (department-wise, doctor-wise) for management review.

Support the finance team with data entry, vendor invoice processing, petty cash tracking, and basic bookkeeping as required.

Assist during internal and statutory audits by providing accurate records and clarifications.

Compliance & Patient Service

Ensure billing practices comply with hospital policies, tariff structures, and applicable statutory/GST requirements.

Handle billing-related patient queries and grievances politely; escalate unresolved issues to the reporting manager.

Maintain confidentiality of patient and financial information at all times.

Qualifications & Experience

Bachelor's degree in Commerce, Finance, Accounting, or a related field (B.Com / BBA / M.Com preferred).

1–3 years of experience in hospital billing, healthcare finance, or accounts; freshers with strong accounting knowledge may be considered.

Working knowledge of hospital information systems (HIS) / billing software and MS Excel.

Familiarity with insurance/TPA processes and basic GST concepts is an added advantage.

Skills & Competencies

Strong numerical accuracy and attention to detail.

Good communication skills in Tamil and English; ability to explain bills patiently to patients and families.

Integrity and accountability in handling cash and financial data.

Ability to work under pressure, manage discharge-time rush, and multitask across counters.

Team player with a service-oriented, patient-first attitude.

Key Performance Indicators (KPIs)

Billing accuracy rate (errors per bills processed).

Average discharge billing turnaround time.

Daily cash reconciliation accuracy (zero unexplained variance).

TPA claim submission timeliness and settlement rate.

Reduction in revenue leakage and pending outstanding dues.

This job description outlines the primary duties of the role and is not exhaustive. Responsibilities may be revised based on organisational requirements.

Work Location: In person

Quick apply

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