Borivali Mumbai Maharashtra Desktop support technician Jobs – 152 Open Jobs Today

Production Monitoring & Technical Support (Payment Aggregation)
billdesk —Mumbai, Maharashtra
- Computer Science
- Analysis skills
- Bachelor's degree
System Administrator
Epicenter Technologies Pvt. Ltd —Bhayandar, Mumbai, Maharashtra
- ₹5,00,000 - ₹6,00,000 a year
- Full-time
- Azure
- Computer Science
- Windows
- Health insurance
Quick apply
1d
IT Support Associate II
ASSPL - Maharashtra —Mumbai, Maharashtra
- Full-time
- Customer service
- Windows
- AWS
Technical Lead (Support & Operations)
HCLTech —Mumbai, Maharashtra
- Project management
- Financial services
10d
Assistant Manager Technical Support- Hyderabad/ Bangalore/ Chennai
Videojet —Mumbai, Maharashtra
- Full-time
- Customer service
- Salesforce
- Computer networking
- Health insurance
- Flexible schedule
Senior Linux System Administrator (HPC)- Riyadh, KSA
DeepSource Technologies —Mumbai, Maharashtra
- Full-time
- Scripting
- Computer networking
- Linux
Quick apply
PLM Systems Administrator
Colgate-Palmolive —Mumbai, Maharashtra
- Microsoft Excel
- Master's degree
- Databases
IT support
ICIT Computer Institute —Mumbai, Maharashtra
Recovery & Helpdesk
National Securities Depository —Mumbai, Maharashtra
- Bachelor's degree
- Accounting
Technical Support Spec
NCR Atleos —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- English
- Windows
Quick apply
16h
Technical Support Specialist
Victaulic —Mumbai, Maharashtra
- Full-time
- AutoCAD
- Microsoft Excel
- CAD

Related jobs to explore

Based on your search for desktop support technician

Logisitcs Specialist 3, BOM - Logistics, AWS Infra-Logistics
Sourceo —Mumbai, Maharashtra
You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the…
1d
Sr. Engineer Reliability Engineering XI
Sourceo —Mumbai, Maharashtra
Knowledge of relevant industry/testing standards and engineering practices. Experience in HVAC, thermal management, cooling systems, data-center equipment,…
1d

I want to receive the latest job alerts for desktop support technician in borivali mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near borivali mumbai maharashtra

IT Support jobs in Mumbai, Maharashtra

Senior Systems Administrator jobs in Mumbai, Maharashtra

Technical Lead jobs in Mumbai, Maharashtra

Technical Support jobs in Mumbai, Maharashtra

Technical Support Manager jobs in Mumbai, Maharashtra

Systems Administrator jobs in Coimbatore, Tamil Nadu

Systems Administrator jobs in Alkapuri, Vadodara, Gujarat

Windows System Administrator jobs in Bengaluru, Karnataka

Systems Administrator jobs in Tiruvallur, Chennai, Tamil Nadu

Linux Administrator jobs in Chennai, Tamil Nadu

Sr System Administrator jobs in Bengaluru, Karnataka

Systems Administrator jobs in Perintalmanna, Kerala

Hospital Administrator, Ceo Coo jobs in Mumbai, Maharashtra

Non It jobs in Btm Layout, Bengaluru, Karnataka

It Support jobs in Hitec City, Hyderabad, Telangana

It Support jobs in Pune, Maharashtra

It Support jobs in Gorwa, Vadodara, Gujarat

Us It Recruiter Remote jobs in Hyderabad, Telangana

It Support jobs in Pimpri Chinchwad, Maharashtra

It Operations , It Support jobs in Jammu And Kashmir

Production Monitoring & Technical Support (Payment Aggregation)

billdesk -
Mumbai, Maharashtra

Apply Now

Job details

Qualifications

BCS
Elasticsearch
ITIL Certification
Computer Science
Incident management
IT service management
Technical support
Analysis skills
Incident response
Bachelor's degree
SDKs
APIs
Root cause analysis
Information Technology

Full job description

Job Description

We are seeking a skilled and proactive professionals to oversee the reliability, performance, and technical operations of our payment aggregation services.

This pivotal role involves managing production workflows, resolving technical issues, and driving proactive monitoring strategies to deliver a seamless transaction experience.

The ideal candidate will have deep expertise in payment workflows, system orchestration, and monitoring tools, with a focus on ensuring high availability, operational efficiency, and customer satisfaction.

Responsibilities

Production Monitoring and Uptime Management
Manage 24/7 monitoring of payment systems, ensuring high availability with a target of 99.99% uptime
Design and maintain dashboards to track transaction metrics, system health, and workflow performance across various payment methods
Proactively identify and resolve performance bottlenecks, anomalies, and transaction failures
Technical Support and Incident Management
Act as the escalation point for complex technical issues impacting payment transactions or customer experience
Lead incident response efforts, conduct root cause analysis (RCA), and implement corrective actions to prevent recurrence
Ensure adherence to SLAs and maintain detailed logs for reporting and compliance
Change Management and Impact Mitigation
Participate in change management processes for application and system components, ensuring minimal disruption to service flows
Evaluate the potential impact of changes and help devise enhanced monitoring workflows/metrics to detect and mitigate issues
Correlate past incidents with current changes to proactively improve monitoring and risk management practices
Data Analysis and Reporting
Analyze transaction patterns, operational metrics, and system logs to proactively detect potential failures
Implement monitoring metrics using ELK Stack (Elasticsearch, Logstash, Kibana) to identify trends, anomalies, and failure points
Prepare periodic reports on system performance, incident trends, and improvement initiatives for senior management

Qualification

Bachelor's degree in Computer Science, Information Technology, or a related field

Certified Payment Security Practitioner (CPSP) or equivalent certifications

ITIL Certification or experience with IT service management best practices

Prior experience in large-scale payment aggregation or fintech environments

Skills

In-depth understanding of payment workflows across multiple payment methods, including cards, UPI, netbanking, etc and reconciliation
Strong understanding of system correlation and issue diagnosis along with customer journeys and application workflows
Design and maintain real-time dashboards for transaction monitoring across multiple payment methods
Expertise in incident management and troubleshooting
Proficient in data analysis and reporting
Knowledge of payment aggregator APIs, payment SDKs, and integration methods
Exceptional problem-solving and analytical abilities

Industry

Fintech/ Payments, Banking, Digital Payments

Apply Now

Refine Your Search

desktop support technician jobs in borivali mumbai maharashtra

Production Monitoring & Technical Support (Payment Aggregation)

System Administrator

IT Support Associate II

Technical Lead (Support & Operations)

Assistant Manager Technical Support- Hyderabad/ Bangalore/ Chennai

Senior Linux System Administrator (HPC)- Riyadh, KSA

PLM Systems Administrator

IT support

Recovery & Helpdesk

Technical Support Spec

Technical Support Specialist

Related jobs to explore

I want to receive the latest job alerts for desktop support technician in borivali mumbai maharashtra

Related Searches

Explore jobs in more locations

Job Description

Responsibilities

Production Monitoring and Uptime Management

Technical Support and Incident Management

Change Management and Impact Mitigation

Data Analysis and Reporting

Qualification

Skills

Industry

Jobseeker tools

Employer Tools

Browse

Stay Connected