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Business Analyst (Healthcare Domain)

HelixBeat
Remote

Quick apply

Job details

Permanent

Benefits

Provident Fund

Qualifications

Jira
EDI
EHR systems
Relational databases
Data structures
Business analysis
Tableau
Databases
Analysis skills
Quality assurance
Confluence
PostgreSQL
CPT coding
EMR systems
APIs
Agile
SaaS
Figma
Communication skills
MySQL

Full job description

Job Description:

As a Business Analyst, you will work across the full product lifecycle, from discovery and concept validation to delivery and post-launch analysis. You will collaborate closely with product managers, UX designers, data engineers, and QA testers to define requirements, improve workflows, and optimize outcomes. A strong understanding of healthcare-specific workflows and terminology is essential.

Key Responsibilities:

�� Requirements Gathering & Product Documentation

· Elicit and document business, functional, and technical requirements from cross-functional stakeholders.

· Create detailed Business Requirement Documents (BRDs), Functional Specifications, User Stories, Use Cases, and Acceptance Criteria.

· Define complex field-level rules, interdependencies, and validation logic, especially in modules like:

o Provider Onboarding (NPI, TIN, CLIA, HPSA)

o Patient Intake, Referrals & Scheduling

o Clinical Documentation & Case Management

o Eligibility Verification, Claims Intake, Authorizations

· Translate ambiguous business needs into structured product features and user journeys.

�� Process Mapping & Analysis

· Model current and future-state workflows using BPMN, flow diagrams, and swimlanes.

· Conduct gap analysis between current platform capabilities and future product needs.

· Identify workflow inefficiencies and opportunities for automation or improvement.

· Align product workflows with evolving care models (e.g., virtual care, team-based care, chronic care management).

�� Stakeholder Collaboration

· Act as a liaison between business and technical teams to ensure mutual understanding of product goals.

· Lead requirement walkthroughs and backlog grooming sessions with internal stakeholders.

· Work with clinicians, operations leaders, and compliance officers to ensure regulatory and operational alignment.

· Serve as the “voice of the user” during design, development, and testing phases.

�� Data & Integration Analysis

· Collaborate with data engineering teams to define reporting logic, KPIs, and data validation rules.

· Help define API payload requirements, interface specifications, and system integration points.

· Support FHIR, HL7, and EDI-based data exchange requirements at a conceptual or field-level mapping level.

�� Testing & Quality Assurance

· Develop test scenarios, data sets, and expected outcomes based on requirements.

· Support User Acceptance Testing (UAT), identify issues, and validate solutions.

· Help triage production issues by analyzing root causes and clarifying expected behavior.

Required Qualifications:

· 4 years of experience as a Business Analyst in the healthcare technology or digital health sector.

· Proven ability to translate healthcare operations into system requirements.

· Strong knowledge of healthcare workflows, such as:

o Provider credentialing or contracting

o Claims, billing, prior authorization

o Clinical documentation workflows

o Patient intake, appointment management, referrals

· Solid understanding of healthcare data structures (e.g., NPI, ICD-10, CPT, CLIA ID, TIN, HPSA, etc.).

· Proficient in writing detailed, structured user stories with acceptance criteria for Agile/Scrum teams.

· Strong analytical and communication skills, with the ability to simplify complex ideas.

· Hands-on experience with product collaboration tools: Jira, Confluence, Figma, Lucidchart, or similar.

Preferred Qualifications:

· Familiarity with healthcare interoperability standards such as FHIR, HL7, or EDI.

· Understanding of privacy and compliance frameworks (e.g., HIPAA, HITECH, GDPR-equivalent for data protection).

· Exposure to working with EHRs, provider networks, or care coordination platforms.

· Ability to work with relational databases (e.g., MySQL, PostgreSQL) or tools like Looker/Tableau for validation.

· Experience working in fast-paced SaaS, product-led, or startup environments.

Benefits:

Provident Fund

Application Question(s):

What is your CTC and ECTC ?
What is your notice period?

Experience:

total: 4 years (Required)
Business analyst: 4 years (Required)
EHR systems: 3 years (Required)
EMR: 3 years (Required)
FHIR: 3 years (Required)
HL7: 3 years (Required)

Work Location: Remote

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