Mira Road Mumbai Maharashtra Desktop support technician Jobs – 142 Open Jobs Today

Technical Support Spec
NCR Atleos —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- English
- Windows
Quick apply
12h
Technical Support Specialist
Victaulic —Mumbai, Maharashtra
- Full-time
- AutoCAD
- Microsoft Excel
- CAD
IT Infrastructure & Support Associate
Hurun Report —Andheri East, Mumbai, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Computer Science
- Windows
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
1h

More jobs to discover

Find similar jobs that you might be interested in.

Specialist, Level II
Morningstar —Mumbai, Maharashtra
Actively discover and raise issues in work (including system, process, and collection methodology) and propose enhancement suggestions to further improve system…
Strategic Sales / IT Technical Sales Specialist – Mumbai / Pune
Shobha Sphere Placements —Mumbai District, Maharashtra
The ideal candidate should have the ability to understand customers' IT infrastructure and security requirements, identify business opportunities, develop…
₹5,00,000 - ₹10,00,000 a year
Quick apply

I want to receive the latest job alerts for desktop support technician in mira road mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near mira road mumbai maharashtra

Cloud Support Engineer jobs in Bengaluru, Karnataka

It Support jobs in Thiruvananthapuram, Kerala

Technical Support Specialist jobs in Nagpur, Maharashtra

Technical Support Specialist jobs in Coimbatore, Tamil Nadu

Hotel It Support jobs in Chennai, Tamil Nadu

Technical Support Specialist jobs in Pune, Maharashtra

Technical Support jobs in Noida, Uttar Pradesh

Technical Support Specialist jobs in Kolkata, West Bengal

Technical Support Specialist jobs in Airoli, Navi Mumbai, Maharashtra

Chat Support , Noida Sector 16 jobs in Noida, Uttar Pradesh

Technical Support Specialist jobs in Thiruvananthapuram, Kerala

It Support jobs in Dharwad District, Karnataka

It Support jobs in Bhosari, Pune, Maharashtra

Nest It, Kalamassery jobs in Kochi, Kerala

It Support jobs in Mathura, Uttar Pradesh

Walk In Interview, It Jobs jobs in Mumbai, Maharashtra

It Support jobs in Noida, Uttar Pradesh

Nanded City, Symphony It Park jobs in Pune, Maharashtra

Technical Support Spec

NCR Atleos -
Mumbai, Maharashtra

Quick apply

Job details

Full-time
12 hours ago

Qualifications

Telephony
TCP
Software troubleshooting
English
Windows
Technical support
Analysis skills
Network protocols
Customer support
TCP/IP
Diploma
Communication skills

Full job description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Position Description and major responsibilities:

As a Technical Support Specialist you will provide support to Customer Engineers who generally will be onsite at a customer location and requiring technical assistance.
The support will include problem identification, analysis, diagnosis and resolution.
The TSS will utilise Knowledge Systems provided by NCR and other vendors as appropriate to identify solutions to known problems.
The TSS is responsible for ensuring that solutions provided are successful.
If no known solution can be identified, the TSS is responsible for the escalation to other support centres where deeper level skilled personnel are available.
The TSS retains ownership of all escalated problems/issues through to resolution. The TSS is also responsible for ensuring that NCR Management is informed if resolution to a problem will take longer than contractual requirements require.
You will provide input to the Knowledge Systems as and when required.
You will co-ordinate with other Service Coordinator and ATM Management Center in providing part numbers and other technical details pertaining to a specific Customer.

Capabilities:

Prior work experience in a customer support or technical support role is required, with experience supporting customers in the Retail & Financial sector being highly desirable.
Experience as a field based customer engineer supporting PC and retail & financial systems would also be favourably considered.
Fluency in English, both oral and written is a must
Tertiary qualification in Engineering or related field, from University or College is desirable.
Prior Knowledge of retails equipments as 7350,7348,7988,7197…. and ATM 5886,6634 7671 is desirable(but not essential) or equivalent knowledge level.

Technical Skills:

Working knowledge of Windows 95, 98, 2000, NT and/or XP & Win 7, Win 10.
A high level understanding of communication and networking technology (TCP/IP and other network protocols).
A high level knowledge of PC hardware equipment and utilisation (printers, scanners, modems, network cards).
Knowledge of retails systems (hardware and application software) and experience troubleshooting problems in that environment is highly desirable.

Personnel Skills:

Listening and communication skills.
Analytical skills.
Problem solving skills.
Strong team player.
Self-starter.

Education and Experience Requirements

4 year technical degree or 3 year technical diploma preferred or equivalent experience
PC literacy
Keyboard proficiency
Understanding of Windows-based applications/tools
Good English communication skills & telephony etiquettes

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Quick apply

Refine Your Search

desktop support technician jobs in mira road mumbai maharashtra

Technical Support Spec

Technical Support Specialist

IT Infrastructure & Support Associate

More jobs to discover

I want to receive the latest job alerts for desktop support technician in mira road mumbai maharashtra

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected