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Senior manager people success and operations

DronaHQ
Remote

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Job details

Benefits

Cell phone reimbursement

Qualifications

Master's degree
Database administration
Human resources
Recruiting
Business Administration
Training & development
MBA

Full job description

Job Profile

DronaHQ is looking for a strong People operations manager who will handle and lead end-to-end HR functions at DronaHQ.

Job Location - Mumbai (Hybrid)

The Role

Recruitment & Selection

Handling the complete Recruitment Life Cycle for sourcing the best talent from diverse sources like Job portals, recruitment vendors, advertisements, referrals, campus drives etc.

Establishing hiring strategy to fulfil all positions. Interacting with Heads, identifying competencies required and understanding the job descriptions.

Managing the offer process including Salary negotiations, Offer role-outs,

Conducting employment, education verification and professional reference checks.

Orientation & Induction

Managing On- Boarding Induction Programs; the joining formalities and ensuring that employees settle into their new roles, to make them familiar with company culture and activities.

Providing workstation and other necessary things required by the employee as per the checklist.

Taking feedback from new joiners on the current induction process and implement necessary changes.

Employee Engagement & Culture Building

Organize engagement activities in line with the vibrant culture of the organization and take approval on the annual activity calendar.

Creating an environment that sustains and encourages high performance. Checking the pulse of organization with regular employee interaction and sharing alarming issues with the management.

Organizing and conducting various employee involvement forums like Grievance Redressal Meetings, Town halls, R&R programs, skip level meetings etc.

Monitoring the effective utilization and retention of manpower.

Handling employee grievances and providing resolution within the timelines.

Development of HR Policies & Procedures

Suggest policy changes to management on the basis of operational experience and industry best practices.

Ensuring the policies and procedures are followed in line with the organizational goals.

Taking employee sessions on new policies and procedures for smooth implementation.

Performance Management

Freezing the KRA sheets for different departments as soon as the person joins in.

Ensuring the 1-O-1 sessions between employees and managers for Goal & KRA setting exercise.

Resolving manager’s queries & issues related to PMS & employee performance.

Timely completion of overall Performance Appraisal Cycle & data evaluation.

Performance Review of employees under PIP.

Exit Management

Ensuring a smooth exit experience so that employee leaves as an ambassador for the organization.

Conducting Exit interviews to identify the reasons for attrition and analyzing the feedback for further improvements and taking corrective actions.

Employee retention and negotiation with the employee.

Ensuring smooth relieving formalities and handover process.

Coordination with the Finance team in preparing the Full and Final Settlements.

Database Administration & Miscellaneous

Ensuring complete File Management System and other HR records are updated on daily basis.

Generating various HR MIS Reports and sharing it with the HR Head. Updating organizational charts regularly.

Keeping track of employee activities in terms of confirmation, promotion, transfer and their separation and issuing various letters.

Managing the interns, attendance and coordination with training team for their training updates.

Coordinate in conducting the exams for interns and provide confirmations on the basis of results.

Sharing the inputs with payroll team for any kind of deduction from employee salary like uniform deduction, relocation claims, travel, mobile and other reimbursements.

Work with Admin department and oversee travel, accommodation and other arrangement for various events, workshops etc. conducted for employees.

Custodian of Uniforms, related policy & processes including vendor coordination for procuring uniforms, issuance, undertaking, handling issues and keeping a record of provisions, etc.

Ensuring all employee provisions including SIM cards, mobiles, stationery, visiting cards, etc. are issued at the time of joining.

Payroll and Compliance

Providing attendance, leaves and other necessary information to payroll team for the salary process

Reviewing register before processing the salary

Maintaining all compliance returns (POSH, Maternity etc) filed on time

PF, ESIC etc challan payments

Learning and Development

Improve skills and knowledge by attending regular training programs as per the training platforms and guidelines provided by the group.

Abide to all disciplinary procedures, guiding principles and core values of the Group.

Out-of-Box (innovative) thinking and work on new Initiatives to bring tangible benefit to the Organization.

Requirements:

Overall 4-8 years of experience, with 3+ years of work experience in doing technical recruitment and people operations in a software company.

Demonstrated ability in designing, implementing, and managing strategies for Recruitment, learning & development, and people operations

Leadership: Ability to take tough decisions and have tough conversations with clarity and transparency. Ability to motivate the team to perform to their potential. Strong problem-solving and conflict-resolution skills

MSc/MBA in human resources will be a plus

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