Bengaluru, Karnataka Accenture Jobs – 13309 Open Jobs Today

Business Advisory Associate-Messaging
Accenture —Bengaluru, Karnataka
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Prompt Engineer
Accenture —Bengaluru, Karnataka
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Payroll Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- English
- Microsoft Office
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Delivery Lead Associate Director
Accenture —Bengaluru, Karnataka
- Full-time
3d
Contract Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Learning Operations Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Management
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- Project management
1d
PPSM New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
Payroll Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
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Learning Exp Design & Dev Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
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1d
Customer Contact Comms Associate
Accenture —Bengaluru, Karnataka
- Full-time
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Order to Cash Operations Senior Manager
Accenture —Bengaluru, Karnataka
- Full-time
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Mobilization Associate Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Project management
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Workforce Services Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time
Order to Cash Operations Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time
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3d
Customer Contact Comms Analyst-Voice
Accenture —Bengaluru, Karnataka
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Customer Service Analyst
Accenture —Bengaluru, Karnataka
- Full-time
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Transitions Analyst
Accenture —Bengaluru, Karnataka
- Full-time
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Mobilization Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Project management
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Accenture —Bengaluru, Karnataka
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Business Advisory Associate-Messaging

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
10 days ago

Qualifications

Communication skills

Full job description

Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support
Designation: Business Advisory Associate
Qualifications:Any Graduation
Years of Experience:0 to 2 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. We are seeking a detail-oriented and customer-focused professional to join our HR Contact Center team within the Next Generation Customer Operations process. This role is dedicated to enhancing employee and customer service through structured and optimized processes. You will be responsible for handling queries from employees, customers, and vendors of our client organizations while ensuring seamless, personalized interactions. The role requires strong communication and service skills to manage a blended support process with 60-70% of interactions handled via calls and the remaining volume divided between emails and chats. Deliver services primarily catering to the US region, requiring night shift availability as per IST. Strong problem-solving and critical/logical thinking abilities are essential. Previous experience in customer or employee support is a plus. Join us and be part of a dynamic team where you can contribute to a seamless and efficient employee and customer experience within the Next Generation Customer Operations framework! Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat.
What are we looking for? •Learning Assessments •Learning Delivery Operations •Learning Operations •Learning Delivery Instruction •Adaptable and flexible •Problem-solving skills •Written and verbal communication •Risk management •Ability to work well in a team ••Learning Assessments •Learning Delivery Operations •Learning Operations •Learning Delivery Instruction •Adaptable and flexible •Problem-solving skills •Written and verbal communication
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts

Any Graduation

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Refine Your Search

accenture jobs in bengaluru, karnataka

Business Advisory Associate-Messaging

Prompt Engineer

Payroll Operations Associate

Delivery Lead Associate Director

Contract Specialist

Learning Operations Specialist

PPSM New Associate

Payroll Operations Analyst

Learning Exp Design & Dev Analyst

Customer Contact Comms Associate

Order to Cash Operations Senior Manager

Mobilization Associate Manager

Workforce Services Senior Analyst

Order to Cash Operations Senior Analyst

Customer Contact Comms Analyst-Voice

Customer Service Analyst

Transitions Analyst

Mobilization Manager

Responsible AI Engineer

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