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Chatbot Developer

Eastern India Technosoft Pvt. Ltd.
Remote

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Job details

Qualifications

BCS
Azure
Node.js
Law
Computer Science
Multilingual
Mobile applications
NoSQL
Git
Google Cloud Platform
Master's degree
Databases
SQL
AWS
Bachelor's degree
Machine learning
JavaScript
REST
Natural language processing
Software development
GitHub
APIs
JSON
Data science
AI
Python
Data Science
Analytics
Information Technology

Full job description

Location - Kolkata
Experience - 2-5 Years
Key Skill - Python, NLP, NLU, Generative AI, LLMs, OpenAI API, Prompt Engineering, RAG, LangChain, Chatbot Development, Dialogflow/Rasa, REST APIs, Python/Node.js, SQL/NoSQL, Vector Databases, API Integration, Cloud Platforms (AWS/Azure), Git, Testing & Deployment.
Job Description / Responsibilities -
Job Summary

We are looking for a skilled Chatbot Developer to design, develop, integrate, and maintain intelligent conversational applications using AI, NLP, LLMs, and chatbot technologies. The ideal candidate should have strong programming skills and experience building AI-powered chatbots for websites, mobile applications, and business platforms.

Key Responsibilities
- Design and develop AI-powered chatbots for customer support, sales, HR, and other business use cases.
- Develop conversational workflows, intents, entities, fallback mechanisms, and context handling.
- Integrate LLMs such as OpenAI/GPT into chatbot applications.
- Implement NLP, NLU, prompt engineering, and RAG solutions.
- Integrate chatbots with REST APIs, databases, CRM systems, and third-party applications.
- Develop chatbot backend services using Python, Node.js, or similar technologies.
- Work with vector databases and embeddings for knowledge-based chatbot applications.
- Test, debug, and optimize chatbot responses for accuracy and performance.
- Monitor chatbot performance and continuously improve conversation quality.
- Deploy and maintain chatbot applications on AWS, Azure, or other cloud platforms.
- Ensure security, authentication, data privacy, and proper handling of user information.
- Collaborate with UI/UX designers, developers, product managers, and business teams.
Required Skills
- Strong knowledge of Python and/or JavaScript/Node.js.
- Hands-on experience with NLP, NLU, Machine Learning, and Generative AI.
- Experience with OpenAI APIs, GPT/LLMs, or similar AI platforms.
- Knowledge of Prompt Engineering and RAG.
- Experience with chatbot frameworks such as Dialogflow, Rasa, Botpress, or Microsoft Bot Framework.
- Good understanding of REST APIs, JSON, Webhooks, and API integration.
- Experience with SQL/NoSQL databases.
- Knowledge of Vector Databases such as Pinecone, FAISS, or ChromaDB.
- Familiarity with Git/GitHub and software development practices.
- Understanding of cloud platforms such as AWS, Azure, or Google Cloud.
Preferred Skills
- Experience developing WhatsApp, website, or mobile app chatbots.
- Knowledge of LangChain, LlamaIndex, or similar LLM frameworks.
- Experience with multilingual chatbots.
- Knowledge of speech-to-text and text-to-speech technologies.
- Experience integrating chatbots with CRM, ERP, or helpdesk systems.
- Understanding of chatbot analytics, evaluation, and monitoring.
Education

Bachelor's degree in Computer Science, Information Technology, Data Science, AI/ML, or a related field is preferred.

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