Bengaluru, Karnataka Accenture Jobs – 13331 Open Jobs Today

IT Customer Service Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Computer Science
- Windows
- Computer networking
Packaged/SaaS Application Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Mentoring
- APIs
Quality Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Software development
- APIs
Operations Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Infra Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
Banking Advisory Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
- Master's degree
- Business Administration
Banking Advisory Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Risk and Compliance Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Recruiting Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Recruiting
- Communication skills
Regulatory Compliance Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Central Operations Planner – Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Hospitality
- English
- Microsoft Office
Associate Director Inside Sales
Accenture —Bengaluru, Karnataka
- Full-time
- CRM software
- Sales
- Salesforce
Business Transformation Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Master's degree
- Bachelor's degree
Quality Assurance Associate Manager
Accenture —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
HR Service Delivery Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- English
- Microsoft Office
Learning Operations Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Management
- English
- Project management
3d
Workplace Service Delivery Associate Manager - CL 8
Accenture —Bengaluru, Karnataka
- Full-time
- Hospitality
- Microsoft Excel
- Management
Inbound Sales Representative
Accenture —Bengaluru, Karnataka
- Full-time
- Sales
- Manufacturing
Delivery Operations Specialist
Accenture —Bengaluru, Karnataka
- Full-time
Workforce Services Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time

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IT Customer Service Representative

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Computer Science
MCP
CCNA
Windows
ITIL
IT support
Computer networking
Communication skills
CompTIA A+

Full job description

As an IT Customer Support Analyst, the candidate should be responsible for ensuring all incidents and outages are closed in a timely manner, properly documented, tracked, and resolution occurs. Provide technical assistance to the leadership team. This role requires a combination of technical expertise, excellent communication skills, and the ability to prioritize tasks effectively.

Roles & Responsibilities:

Manage Incident, Issues and Outage management, Investigation, and restoration.
Collaborate with cross-functional teams to ensure timely resolution of issues.
Ensure compliance with IT policies, procedures, and standards are followed.
Provide technical assistance and support to the leadership team members for tablets, smartphones, network-related and other peripheral devices.
Diagnose and resolve technical problems promptly, ensuring minimal disruption to the workflow of the leadership team.
Stay informed about emerging technologies and trends in IT support.
Proactively identify opportunities to improve processes, systems, and tools to enhance the efficiency of IT support.
Coordinate with external vendors and service providers for hardware/software procurement, maintenance, and support as needed.
Provide operational support role in a multi-shift 24/7 and should be able to work across various shifts.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Microsoft Windows & Cloud Management.
Good To Have Skills: Experience with Desktop Transformation, Microsoft 365, and Network Infrastructures.
Strong understanding of IT Operations and Service Management.
Knowledge on ITIL processes and methodologies.
Strong knowledge of hardware, software, and networking concepts.
Experience with incident, problem and change management processes.
Knowledge of IT policies, procedures, and standards.
Excellent communication and Collaboration skills.
Proven experience in providing technical support in a corporate environment, preferably supporting executive-level staff.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Familiarity with IT security best practices and data privacy regulations.
Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), Cloud, or Cisco Certified Network Associate (CCNA) are a plus.
Strong problem-solving skills and a customer-centric approach to IT support.
Proficiency in troubleshooting technical issues and providing timely solutions.

Qualifications:

Candidate should have a minimum of 4+ years of experience in Microsoft Windows & Cloud Management.
The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful IT solutions.
Work from Office & in multiple Shifts.

Apply Now

Refine Your Search

accenture jobs in bengaluru, karnataka

IT Customer Service Representative

Packaged/SaaS Application Engineer

Quality Engineer

Operations Engineer

Infra Tech Support Practitioner

Banking Advisory Analyst

Banking Advisory Associate

Risk and Compliance Specialist

Recruiting Associate

Regulatory Compliance Associate

Central Operations Planner – Analyst

Associate Director Inside Sales

Business Transformation Manager

Quality Assurance Associate Manager

HR Service Delivery Analyst

Learning Operations Specialist

Workplace Service Delivery Associate Manager - CL 8

Inbound Sales Representative

Delivery Operations Specialist

Workforce Services Senior Analyst

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