Bengaluru, Karnataka Accenture Jobs – 13229 Open Jobs Today

IT Customer Service Representative Copy 03
Accenture —Bengaluru, Karnataka
- Full-time
- Computer Science
- Windows
- Computer networking
Customer Service Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- English
- Bachelor's degree
6d
App Automation Eng New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Analysis skills
- Bachelor's degree
Learning Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- B.Sc
5d
Customer Service Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
Capital Markets Operations Associate
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Microsoft Office
- Analysis skills
Associate Director Inside Sales
Accenture —Bengaluru, Karnataka
- Full-time
- CRM software
- Sales
- Salesforce
Learning Operations Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
5d
Business Transformation Specialist
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Research
- Master's degree
13d
Transitions Analyst
Accenture —Bengaluru, Karnataka
- Full-time
10d
Workforce Services Associate
Accenture —Bengaluru, Karnataka
- Full-time
11d
Total Rewards Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- Customer service
3d
Cloud Operations Administrator
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
3d
Procure to Pay Operations New Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Finance
- Bachelor's degree
3d
Customer Service Associate-Messaging
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
7h
Workplace Management Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Analysis skills
- APIs
- Communication skills
7h
Data Eng, Mgmt & Governance Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Finance
3d
RIS Solution Costing Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
15h
Data Eng, Mgmt & Governance Associate
Accenture —Bengaluru, Karnataka
- Full-time
- English
- Finance
7h
Quality Assurance Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
3d

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IT Customer Service Representative Copy 03

Accenture -
Bengaluru, Karnataka

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Job details

Full-time

Qualifications

Computer Science
MCP
CCNA
Windows
ITIL
IT support
Computer networking
Communication skills
CompTIA A+

Full job description

As an IT Customer Support Analyst, the candidate should be responsible for ensuring all incidents and outages are closed in a timely manner, properly documented, tracked, and resolution occurs. Provide technical assistance to the leadership team. This role requires a combination of technical expertise, excellent communication skills, and the ability to prioritize tasks effectively.

Roles & Responsibilities:

Manage Incident, Issues and Outage management, Investigation, and restoration.
Collaborate with cross-functional teams to ensure timely resolution of issues.
Ensure compliance with IT policies, procedures, and standards are followed.
Provide technical assistance and support to the leadership team members for tablets, smartphones, network-related and other peripheral devices.
Diagnose and resolve technical problems promptly, ensuring minimal disruption to the workflow of the leadership team.
Stay informed about emerging technologies and trends in IT support.
Proactively identify opportunities to improve processes, systems, and tools to enhance the efficiency of IT support.
Coordinate with external vendors and service providers for hardware/software procurement, maintenance, and support as needed.
Provide operational support role in a multi-shift 24/7 and should be able to work across various shifts.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Microsoft Windows & Cloud Management.
Good To Have Skills: Experience with Desktop Transformation, Microsoft 365, and Network Infrastructures.
Strong understanding of IT Operations and Service Management.
Knowledge on ITIL processes and methodologies.
Strong knowledge of hardware, software, and networking concepts.
Experience with incident, problem and change management processes.
Knowledge of IT policies, procedures, and standards.
Excellent communication and Collaboration skills.
Proven experience in providing technical support in a corporate environment, preferably supporting executive-level staff.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Familiarity with IT security best practices and data privacy regulations.
Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), Cloud, or Cisco Certified Network Associate (CCNA) are a plus.
Strong problem-solving skills and a customer-centric approach to IT support.
Proficiency in troubleshooting technical issues and providing timely solutions.

Qualifications:

Candidate should have a minimum of 4+ years of experience in Microsoft Windows & Cloud Management.
The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful IT solutions.
Work from Office & in multiple Shifts.

Apply Now

Refine Your Search

accenture jobs in bengaluru, karnataka

IT Customer Service Representative Copy 03

Customer Service Associate

App Automation Eng New Associate

Learning Operations New Associate

Customer Service Specialist

Capital Markets Operations Associate

Associate Director Inside Sales

Learning Operations Analyst

Business Transformation Specialist

Transitions Analyst

Workforce Services Associate

Total Rewards Analyst

Cloud Operations Administrator

Procure to Pay Operations New Associate

Customer Service Associate-Messaging

Workplace Management Practitioner

Data Eng, Mgmt & Governance Analyst

RIS Solution Costing Senior Analyst

Data Eng, Mgmt & Governance Associate

Quality Assurance Practitioner

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