Ahmedabad Gujarat Guest relation manager Jobs – 21 Open Jobs Today

Guest Relation Manager
Marriott International, Inc —Ahmedabad, Gujarat
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Guest Relation Executive / Floor Manager
Kunvarji Finstock Pvt. Ltd —Ahmedabad, Gujarat
- Full-time
- Hospitality
- Customer service
- English
Quick apply
5d
Assistant Manager Admin
Parle Tableting Technology Pvt Ltd —Sanand, Gujarat
- Up to ₹8,00,000 a year
- Full-time
- Customer service
- Administrative experience
- Human resources
- Commuter assistance
- Paid time off
Quick apply
Guest relation executive /manager
Zivaya Wellness Pvt. Ltd —Ahmedabad, Gujarat
- ₹15,000 - ₹30,000 a month
- Full-time
- Hospitality
- Customer service
- English
- Flexible schedule
Quick apply
2d
Assistant Spa Manager
Ode spa Wellness —Satellite, Ahmedabad, Gujarat
- ₹10,442.38 - ₹30,000.00 a month
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Transport Manager
Hindustan Travels —Ahmedabad, Gujarat
- ₹25,000 - ₹30,000 a month
- Full-time
- Supervising experience
- In-person
- Cell phone reimbursement
- Flexible schedule
Quick apply
Guest Relation Executive
Kheoni Ventures Pvt. Ltd. —Ahmedabad, Gujarat
- ₹15,000 - ₹28,000 a month
- Part-time
- Hospitality
- English
- In-person
Quick apply
Assistant Front Desk Manager
Marriott International, Inc —Ahmedabad, Gujarat
- Full-time
- Hospitality
- No experience needed
- 12th Pass
2d
Assistant Manager - Outlet
AccorHotel —Gandhinagar, Gujarat
- Full-time
- Microsoft Office
- Supervising experience
- Bachelor's degree
Quick apply
Human Resources Manager
Marriott International, Inc —Ahmedabad, Gujarat
- Full-time
- 12th Pass
- Human resources
- Business Administration
Sales Manager - Room Sales
Marriott International, Inc —Ahmedabad, Gujarat
- Full-time
- Hospitality
- Sales
- Bachelor's degree
Front Desk Receptionist
Drona Cyber Solutions Pvt Ltd —Ahmedabad, Gujarat
- ₹8,086 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
4d
Assistant Manager - Housekeeping
AccorHotel —Gandhinagar, Gujarat
- Full-time
- Hospitality
- Inventory management
- Microsoft Office
Quick apply
Sales Manager
Marriott International, Inc —Ahmedabad, Gujarat
- Full-time
- Sales
- Bachelor's degree
- Business Administration
Assistant Manager Housekeeping
Hyatt Ahmedabad —Ahmedabad, Gujarat
- Full-time
- Communication skills
Engineering Manager
Marriott International, Inc —Ahmedabad, Gujarat
- Full-time
- 12th Pass
- Plumbing
Human Resources Executive
IHCL —Ahmedabad, Gujarat
- English
- Master's degree
- Diploma
8d
Sous Chef
Marriott International, Inc —Ahmedabad, Gujarat
- Full-time
- 12th Pass
- Communication skills
Chef De Cusine
Marriott International, Inc —Ahmedabad, Gujarat
- Full-time
- 12th Pass
- Communication skills
9d

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Guest Relation Manager

Marriott International, Inc -
Ahmedabad, Gujarat

Apply Now

Job details

Full-time

Qualifications

Hospitality
Guest relations
No experience needed
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26075207
Job CategoryRooms & Guest Services Operations
LocationRamdev Nagar Cross Road, Satellite, Ahmedabad, Gujarat, India, 380015
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Celebrates successes and publicly recognizes the contributions of team members.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Serves as a leader in displaying outstanding hospitality skills.

Sets a positive example for guest relations.

Responds to and handles guest problems and complaints.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Strives to improve service performance.

Provides immediate assistance to guests as requested.

Ensures employees understand customer service expectations and parameters.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

Manages payroll administration.

Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Participates in employee progressive discipline procedures.

Uses all available on the job training tools for employees.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Supervises on-going training initiatives and conducts training when appropriate.

Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Maintains high visibility in public areas during peak times.

Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

Performs Front Desk duties in high demand times.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest relation manager jobs in ahmedabad gujarat

Guest Relation Manager

Guest Relation Executive / Floor Manager

Assistant Manager Admin

Guest relation executive /manager

Assistant Spa Manager

Transport Manager

Guest Relation Executive

Assistant Front Desk Manager

Assistant Manager - Outlet

Human Resources Manager

Sales Manager - Room Sales

Front Desk Receptionist

Assistant Manager - Housekeeping

Sales Manager

Assistant Manager Housekeeping

Engineering Manager

Human Resources Executive

Sous Chef

Chef De Cusine

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