Badshahpur Haryana Head of shared services Jobs – 208 Open Jobs Today

Head of Shared Services
RSN People First —Gurugram, Haryana
- ₹55,00,000 - ₹75,00,000 a year
- Full-time
- Master's degree
- In-person
- AI
Quick apply
11d
Head of Shared Services
Avya Capital —Gurugram, Haryana
- ₹55,00,000 - ₹75,00,000 a year
- Full-time
- Master's degree
- In-person
- AI
Quick apply
11d
Head of Talent Acquisition, APAC Real Estate Management Services (REMS)
JLL —Gurugram, Haryana
- Master's degree
- Bachelor's degree
- Human resources
- Health insurance
Head of Global Engineering Services (m/f/d)
DEHN SE —IMT Manesar, Gurugram, Haryana
- Project management
- Electrical experience
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Managing Director, Global Head of Portfolio Management Services Engineering , Aladdin
BlackRock Investments —Gurugram, Haryana
- Hybrid work
- APIs
- Agile
- In-person
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9d
Head of CIO Commercial Development Hub
one.com —Gurugram, Haryana
- Bachelor's degree
- Agile
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Transition and Service Integration Leader
PFI Innovation Centre India —Gurugram, Haryana
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Health insurance
Quick apply
3d
Central Strategy and Ops Lead
Lenskart —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Master's degree
- SQL
Quick apply
Manager - Corporate Communications
Lattice Technologies Pvt Ltd —Gurugram, Haryana
- Travel
- Communication skills
Quick apply
Assistant Vice President, Treasures Team Lead, Consumer Banking Group
DBS Bank —Gurugram, Haryana
- Full-time
- Sales
- Master's degree
- Bachelor's degree
- Paid sick time
Delivery Lead Senior Manager
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Analysis skills
- Budgeting
Executive - Talent Acquisition
KPMG —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Leadership
Delivery Operations Associate Manager
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Analysis skills
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Delivery Lead Manager
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Excel
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Delivery Operations Team Lead
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Excel
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Business Interlock Senior Analyst
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Office
- Presentation skills
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#ACN GN- T&O - HRT - Consultant
Accenture —Gurugram, Haryana
- Full-time
- Oracle
- Public speaking
- Master's degree
#ACN GN- T&O- HRT-Manager
Accenture —Gurugram, Haryana
- Full-time
- Oracle
- ERP systems
- Public speaking
Senior Manager - Finance Advisory
KPMG —Gurugram, Haryana
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Sales Prog & Incentive Mgmt Manager
Accenture —Gurugram, Haryana
- Full-time
- Customer service
- English
- Project management

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Head of Shared Services

RSN People First
Gurugram, Haryana

Quick apply

Job details

Full-time
₹55,00,000 - ₹75,00,000 a year
11 days ago

Qualifications

Law
Organisation design
Master's degree
AI

Full job description

The opportunity

Avya Capital, a family office with operating and portfolio businesses across lubricants, energy, distribution and logistics in India, the Middle East and Africa, is establishing a Smart Shared Services Centre (SSC) in Delhi NCR. The SSC will deliver finance & accounting, treasury operations, HR & payroll, IT, procurement, compliance/company-secretarial support and tax operations to group businesses in India and overseas.

This is not a conventional lift-and-shift SSC. It is being designed AI-first: a large share of transactional work — invoice processing, reconciliations, payroll runs, employee and IT helpdesks, sourcing support, compliance trackers and management reporting — will be executed by AI agents working alongside a lean human team. The Head of Smart Shared Services will build this human-plus-agent operation from the ground up: the operating model, the technology stack, the agent workforce, the people, and the service culture.

What you will ownBuild and run the SSC

Stand up the centre end-to-end: operating model, location build-out, entity/service-agreement framework, technology stack, hiring and training.
Migrate work from group businesses in phased waves across India, the UAE, Oman and Africa — process documentation, knowledge transfer, parallel runs, cut-over and stabilisation.
Run day-to-day service delivery against SLAs, with clear escalation paths and monthly service reviews with each business.

Design the agentic operating model

Define which activities are executed by AI agents, which by people, and which by people supervising agents; design human-in-the-loop checkpoints, exception queues and maker-checker controls.
Select and deploy the agent platform and automation stack (LLM-based agents, workflow orchestration, RPA where still relevant, document AI, integration with ERPs and payroll/HR systems).
Build, test and continuously improve a library of production agents — e.g. AP invoice capture-to-post, bank and intercompany reconciliations, payroll input validation, employee/IT service desks, vendor onboarding, compliance calendars and flash reporting.
Establish the digital-workforce governance layer: agent access controls, audit trails, output QA and accuracy monitoring, model/agent versioning, cost-per-transaction tracking, and clear accountability for agent errors.

Controls, compliance and data

Ensure intercompany charging, documentation and controls meet transfer-pricing, GST and related-party requirements, working with the group’s tax and legal advisors.
Own data protection across borders — India DPDP Act and source-country regimes — for HR, finance and vendor data handled by the centre, including what data agents may access and process.
Deliver audit-ready processes: standardised controls, segregation of duties (human and agent), and clean support for statutory and internal audit across jurisdictions.

People and change

Hire and lead a lean team of process owners, agent trainers/supervisors and service managers; define new roles that did not exist in a traditional SSC.
Lead change management with each business: retained-organisation design, communication, and retention of key local staff through transition.

What success looks like

SSC live and serving the first wave of businesses within agreed milestones; full migration across subsequent waves.
A rising share of transactions handled touchless or agent-assisted, with accuracy and turnaround demonstrably better than the pre-SSC baseline.
Unit cost per transaction falling year on year; savings targets against the business case delivered.
Clean audits, no data-privacy incidents, and service scores that make businesses want to move more work to the centre.

Who we are looking for

15+ years in shared services / GBS / GCC operations, with at least one experience building or substantially transforming a multi-function centre — ideally serving multiple countries.
Demonstrated delivery of AI/automation at scale in operations — you have put agents, LLM workflows or intelligent automation into production, not just piloted them — and can speak concretely about exception rates, guardrails and benefits realised.
Strong finance-operations backbone (P2P, O2C, R2R, payroll) with working fluency in treasury, HR and IT service management.
Comfort with the compliance surface of a cross-border captive: transfer pricing, GST on intercompany services, data protection, audit.
Builder’s temperament: hands-on, ambiguity-tolerant, able to hire well and move fast with a small team; equally credible with CFOs, auditors and engineers.
Experience across India + Middle East/Africa operations is a strong plus; so is exposure to family-office or promoter-group environments where discretion is essential.

Why this role

You will build one of the first genuinely agentic shared-services operations in India — with a mandate, capital and direct access to ownership that a large-company GBS role rarely offers. The centre you build becomes the operating backbone for a growing group of businesses across three continents.

Pay: ₹5,500,000.00 - ₹7,500,000.00 per year

Application Question(s):

What is your current CTC?
What is your expected CTC?
Do you have experience in GCC Region?
How many years of experience do you have?
Are you located in Delhi-NCR?

Work Location: In person

Quick apply

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