Barasat West Bengal Customer care executive Jobs – 164 Open Jobs Today

International Customer Service Executive (BPO-Voice Process)
Ancile Services Private Limited —Kolkata, West Bengal
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Commuter assistance
- Health insurance
Quick apply
Customer Care Executive
innofied —Kolkata, West Bengal
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
- Health insurance
- Flexible schedule
Customer Care Executive
Woodrock Infotech PVT. LTD. —Salt Lake, Kolkata, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Computer skills
Quick apply
Customer Care Executive
Career Comfort —Salt Lake, Kolkata, West Bengal
- ₹15,000 - ₹19,000 a month
- Weekend availability
- English
- Master's degree
- Bachelor's degree
- Commuter assistance
Quick apply
Customer Care Executive
FastInfo Legal Services Pvt Ltd —Kolkata, West Bengal
- ₹15,000 - ₹18,000 a month
- Full-time
- English
- Bachelor's degree
- Computer skills
- Paid time off
- Flexible schedule
Quick apply
14d
Customer Support for Travel Company in Kolkata
AceRooms.Com —Kolkata, West Bengal
- ₹30,000 - ₹40,000 a month
- Full-time
- English
- Bachelor's degree
- Typing
Quick apply
Sr. Customer Care Executive
SDP & Associates —Kolkata, West Bengal
- ₹18,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
Customer Care Executive
DS Research Centre —Kolkata, West Bengal
- Full-time
- Customer service
- English
- Microsoft Office
CUSTOMER CARE EXECUTIVE
HDFC Bank —Kolkata, West Bengal
- Team management
- Banking
6d
Customer Support Associate
Woodrock Infotech PVT. LTD. —Kolkata, West Bengal
- ₹13,000 - ₹17,000 a month
- Full-time
- Remote
- Customer service
- English
- Master's degree
- Work from home
Quick apply
Call Center Executive
Franstorm Ai pvt limited —Kolkata, West Bengal
- ₹15,000 - ₹25,000 a month
- Part-time
- CRM software
- Sales
- English
- Commuter assistance
- Work from home
Quick apply
11d
Quality Auditor – Credit Card Collections (BPO)
AMS COMTEL BPMS PVT.LTD —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- English
- Analysis skills
Quick apply
19h
Customer Care Executive
Digitex technologies —Kolkata, West Bengal
- ₹15,000 - ₹35,000 a month
- Full-time
- Sales
- English
- 12th Pass
Quick apply
8d
Support Executive – Customer Support (EdTech)
House of Edtech —Kolkata, West Bengal
- ₹15,000 - ₹30,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
Quick apply
Customer Care Executive
NMB Communications PVT LTD —Salt Lake, Kolkata, West Bengal
- ₹11,000 - ₹20,000 a month
- Full-time
- Sales
- English
- 12th Pass
- Commuter assistance
- Paid time off
Quick apply
Customer Care Executive
Arohan —Kolkata, West Bengal
- Bachelor's degree
Customer Support Executive (Blended WFH)
Wrixty Services —Kolkata, West Bengal
- ₹14,000 - ₹15,000 a month
- Full-time
- Remote
- English
- Master's degree
- Bachelor's degree
- Work from home
Quick apply
5d
Customer Care Executive
Protalk Solutions —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- 12th Pass
- In-person
Quick apply
Junior Executive - Customer Care(Hindi)
Durafit —Jagatdal, West Bengal
- English
- Communication skills
Customer Care Executive
AUROVISGLOBAL PRIVATE LIMITED —New Town, Kolkata, West Bengal
- ₹12,000 - ₹18,000 a month
- Full-time
- English
- Bachelor's degree
- Computer skills
Quick apply

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International Customer Service Executive (BPO-Voice Process)

Ancile Services Private Limited
Kolkata, West Bengal

Quick apply

Job details

Full-time
₹25,000 - ₹30,000 a month

Benefits

Provident Fund
Commuter assistance
Health insurance
Paid time off
Paid sick time

Qualifications

Outbound sales
Customer service
Inbound voice
International voice process
English
Microsoft Office
12th Pass
Customer relationship management
Recruiting
Organisational skills
Customer support
Phone etiquette
Communication skills
Negotiation

Full job description

We are looking for highly motivated Process Executives (Voice) with outstanding voice communication skills and strong interpersonal abilities to manage candidate interactions for our international hiring process. The ideal candidate should possess excellent phone presence, active listening capabilities, confidence in handling calls, and the ability to engage, influence, and build rapport with candidates effectively.

Candidates with a background in International BPO, Voice Process, Recruitment Process Outsourcing (RPO), Customer Support, Telecalling, Talent Acquisition, or Client Interaction environments are strongly encouraged to apply.

Key Responsibilities:

Conduct high-volume outbound calling to potential and shortlisted candidates for recruitment campaigns.
Handle inbound calls professionally while maintaining exceptional customer service standards.
Perform candidate screening and preliminary telephonic assessments.
Build rapport and engage candidates through effective communication and persuasive conversation skills.
Demonstrate excellent phone etiquette, active listening, and relationship-building abilities.
Manage candidate communication through calls, emails, chats, and follow-ups.
Post and manage job advertisements across recruitment portals and job boards.
Coordinate and track candidate pipelines throughout the recruitment lifecycle.
Prepare and maintain daily MIS reports, recruitment trackers, and internal databases.
Collaborate with internal stakeholders and recruitment teams to achieve hiring targets and timelines.

Required Skills & Competencies:

Exceptional verbal communication skills in English with a neutral or clear accent.
Excellent telephone communication and phone handling skills.
Strong interpersonal, negotiation, influencing, and persuasion abilities.
Outstanding active listening and conversation management skills.
Strong customer handling and relationship management capabilities.
Ability to communicate confidently with international candidates.
Strong multitasking and organizational skills.
Ability to work in a target-driven, fast-paced, and performance-oriented environment.
Proficiency in MS Office, email communication and internet applications.

Preferred Candidate Profile:

Minimum 1+ year experience in International Voice Process / International BPO / KPO / Customer Support / Recruitment / RPO environment.
Experience in U.S. recruitment, international hiring, telecalling, lead generation, or customer engagement will be an added advantage.
Freshers with exceptional communication skills, strong phone presence, and high confidence levels are welcome to apply.
Immediate joiners will be preferred.

Why Join Us?

Attractive salary package with performance-based incentives.
Provident Fund (PF) and ESI benefits.
Structured training and professional development opportunities.
Long-term career growth and internal advancement opportunities.
Opportunity to work with an established U.S.-based organization.

Transport Facility:

Drop facility available within company-defined boundaries.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Commuter assistance
Health insurance
Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

What is your current CTC?
What is your expected CTC?
Why do you consider yourself to be the right choice for the job role (as per the job description)?

Experience:

International voice process: 1 year (Required)

Language:

English (Required)

Location:

Kolkata, West Bengal (Required)

Shift availability:

Night Shift (Required)

Work Location: In person

Quick apply

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