Bengaluru Karnataka Senior development engineer 2 Jobs – 1195 Open Jobs Today

Senior Technical Support Engineer
Cyberhaven —Bengaluru, Karnataka
- ₹9,00,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
Senior Backend Engineer
VR Consultancy —Bengaluru, Karnataka
- ₹35,00,000 - ₹38,00,000 a year
- Full-time
- Computer Science
- DevOps
- Master's degree
Quick apply
Sr Engineer Development & calibration
Bosch Group —Bengaluru, Karnataka
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Quick apply
Senior Engineering Manager
Talentsyker —Bangalore City, Bengaluru, Karnataka
- ₹30,00,000 - ₹45,00,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- HIPAA
Quick apply
10d
Senior Technical Adoption Manager (India, Bangalore, Remote)
Broadcom —Bengaluru, Karnataka
- ₹30,00,000 - ₹40,00,000 a year
- Full-time
- Bachelor's degree
- Travel
- In-person
- Paid holidays
- Health insurance
SD2 - Senior Engineer - Android Application Development
Innoventes Technologies —Bengaluru, Karnataka
- Full-time
- Computer Science
- DevOps
- Master's degree
Senior Engineer 2
JCPenney —Bengaluru, Karnataka
- Full-time
- Oracle
- Java
- SQL
Senior Backend Engineer - SDE 3
Kredivo Group —Bengaluru, Karnataka
- Full-time
- Computer Science
- Databases
- Bachelor's degree
Quick apply
Software Development Engineer II, Prime Benefits
ADCI - Karnataka —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- Software development
Staff Engineer
Tekonika Technologies —Bengaluru, Karnataka
- Up to ₹35,00,000 a year
- Full-time
- English
- Java
- JavaScript
Quick apply
Senior Development Engineer 2
LetsTransport —Bengaluru, Karnataka
- Full-time
- Writing skills
- Java
- Master's degree
Senior Quality Engineer 2
Arctic Wolf —Bengaluru, Karnataka
- Full-time
- AWS
- Computer networking
- Paid holidays
- Health insurance
Senior Software Engineer - Angular - Bangalore
Photon —Bengaluru, Karnataka
- Software troubleshooting
- Databases
- SQL
Principal Engineer - Backend
Unifize —Bengaluru, Karnataka
- ₹60,00,000 - ₹70,00,000 a year
- Full-time
- Presentation skills
- Bachelor's degree
- APIs
Quick apply
Senior Engineer - Design & Development
MANN+HUMMEL —Bengaluru, Karnataka
- Microsoft Office
- Project management
- Bachelor's degree
Quick apply
9d
Senior Software Engineer
StackPro Technologies —HSR Layout, Bengaluru, Karnataka
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Azure
- System design
- AWS
Quick apply
Senior QA Engineer
Mercari, Inc. (India) —Bengaluru, Karnataka
- Full-time
- Databases
- APIs
- Agile
Quick apply
Senior Project Engineer – C#/.NET
Atlas Systems —Bangalore City, Bengaluru, Karnataka
- ₹5,00,000 - ₹10,00,000 a year
- Full-time
- Software troubleshooting
- System design
- Agile
- Health insurance
- Paid time off
Quick apply
Manufacturing Sr. Engineer II
Zimmer Biomet —Bengaluru, Karnataka
- Full-time
- Remote
- B.Sc
- Engineering
- Microsoft Office
MTS 2 Software Engineer(FE)
eBay Inc. —Bengaluru, Karnataka
- Full-time
- Management
- System design
- Administrative experience

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Senior Technical Support Engineer

Cyberhaven
Bengaluru, Karnataka

Apply Now

Job details

Full-time
₹9,00,000 a year

Qualifications

Jira
Salesforce
Git
Technical support
Analysis skills
GitHub
SaaS
Communication skills

Full job description

About the Role

This is an ideal opportunity for a highly motivated individual to get in on the ground floor as we build out our Technical Support function at Cyberhaven. The Technical Support Engineer candidate is passionate about technology, is always curious, and driven to delight customers. A true problem solver, you will take personal ownership in seeing a problem through to resolution or escalating and collaborating with some of the most talented engineers in the world. You will become an expert on Cyberhaven’s end to end AI Data Security platform, understand how it interacts with all the endpoints our customers interact with, and understand how our customers are trying to reduce data loss threats across the organization.

Ideally, you will be comfortable speaking with security and customer operation teams. You must have technical depth, be client obsessed, and experience with a SaaS based security product. Having the desire to take initiative, own and resolve customer issues, and love working in a fast paced, high growth environment is key. This role reports to the Director of Support.

What You'll Do

Provide well-thought out and reliable directions in technical and non-technical terms, to help customers solve reported issues and guide them on proper use of our platform.
Take ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution or escalation.
Identify and escalate priority issues that need immediate attention.
Build an excellent rapport with our backline engineers and collaborate on solving complex issues.
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience.
Serve as internal and external point of contact on customer escalations and ensure customer issues are resolved as expediently as possible.
Collect information, attempt to reproduce reported behavior, and document bugs with Engineering for product issues that are impacting customers.
Create process and troubleshooting documentation to enhance our support knowledge base.
Work with client resources and stakeholders to understand their data security risks and threats.
Work closely with the Head of Customer Experience to build processes, reporting, and metrics that will showcase Support productivity and client satisfaction.

Who You Are

2+ years experience in providing technical support to customers for software solutions
Deep technical background, with hands-on experience in supporting and troubleshooting security and/or endpoint technologies.
Ability to learn new technologies quickly.
Experience with Salesforce, JIRA and Github.
Proven experience with managing external and internal stakeholders.
Experience working with complex endpoint DLP solutions.
Ability to manage high priority support requests.Ability to work closely with a development team to communicate customer requirements.
Proven experience in meeting customer SLA expectations.
Excellent problem-solving and analytical abilities with creative and logical thinking.
Highly motivated, customer-centric person, strong customer empathy and focus.
Ability to work as part of a global team. Ability to remain calm, composed and articulate when dealing with tough customer situations.
Excellent written and verbal communication skills.
Strong problem-solving abilities (especially over the phone).
Located in Bangalore, India

Joining Cyberhaven is a chance to revolutionize data security. Traditional tools fall short, but we’ve reimagined protection with AI-enabled data lineage that analyzes billions of workflows to understand data, detect risk, and stop threats. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, alongside experts driven to help customers protect their most valuable information.

Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Compensation Range: ₹9L - ₹15L

Apply Now

Refine Your Search

senior development engineer 2 jobs in bengaluru karnataka

Senior Technical Support Engineer

Senior Backend Engineer

Sr Engineer Development & calibration

Senior Engineering Manager

Senior Technical Adoption Manager (India, Bangalore, Remote)

SD2 - Senior Engineer - Android Application Development

Senior Engineer 2

Senior Backend Engineer - SDE 3

Software Development Engineer II, Prime Benefits

Staff Engineer

Senior Development Engineer 2

Senior Quality Engineer 2

Senior Software Engineer - Angular - Bangalore

Principal Engineer - Backend

Senior Engineer - Design & Development

Senior Software Engineer

Senior QA Engineer

Senior Project Engineer – C#/.NET

Manufacturing Sr. Engineer II

MTS 2 Software Engineer(FE)

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