Bihar Deputy manager Jobs – 11 Open Jobs Today

Deputy Manager
Mahindra & Mahindra Ltd —Patna, Bihar
- Bachelor's degree
- Diploma
Senior Manager- Agriculture and Food Systems
MicroSave —Patna, Bihar
- English
- Master's degree
- Analysis skills
Deputy Area Manager - IMF & New Growth Initiatives
AxisMaxlife —Bihar
- Part-time
- Bachelor's degree
- Recruiting
- Communication skills
- Flexible schedule
Deputy Area Sales Manager
Multiplex Group of Companies —Bihar
- Sales
- Customer service
- B.Sc
Nursing Superintendent
QualiNova Consulting Services —Patna, Bihar
- ₹65,000 - ₹75,000 a month
- Full-time
- Nursing
- Computer literacy
- B.Sc
- Cell phone reimbursement
- Flexible schedule
Quick apply
Deputy Manager Technical Services
Sika —Patna, Bihar
- Full-time
- Civil engineering
- Bachelor's degree
- Diploma

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Project Manager- Railway HVAC Govt Projects
Jobmatchmakers —Patna, Bihar
Managing government projects in the railway or HVAC industry. Closure, ensuring that projects are completed on time, within scope, and within budget.
Up to ₹12,00,000 a year
Quick apply
Project Director
Chanakya Institute of Hospitality and Management —Patna, Bihar
Perks:* Competitive salary, travel allowances & a key leadership role in shaping higher education in Bihar. Experience in educational institutions/large-scale…
Quick apply

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Deputy Manager

Mahindra & Mahindra Ltd -
Patna, Bihar

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Job details

Qualifications

Diploma in Engineering
Bachelor's degree
B.E.
Agriculture
Agricultural Engineering
Agriculture
Diploma

Full job description

Responsibilities & Key Deliverables

Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management.Implementation of all processes and systems related to the service function at channel partners level.

Ensuring standardized Service Infrastructure, facilities, quality manpower at channel partners level.

To guide and conduct on the job training of the Service Mechanics for technical problem solving and debottlenecking at the dealerships.

To attend and resolve the critical customer complaints and measure of customer satisfaction level.

To work towards and increase dealer profitability by service schemes like service packages, service coverage improvements, free services, post warranty jobs, annual maintenance contracts.Ensure meeting spare targets of all channel partners and company promoted oil targets.

Ensure coordination for timely spare parts orders execution for channel partners.

Ensure dealer CSI score targets are met by driving improvement action plans.

To provide feedback on competition new service schemes launched to the head of service and the Zonal/ Regional Customer Care Manager.

To provide timely and qualitative Product feedback about critical and new defects to HO Product Monitoring Cell.Ensure warranty claims process adherence at the channel partners level.

To ensure installation and establishing the entire service infrastructure, systems and processes at new dealerships.Conducting service audits periodically as per the company norms.

Ensure Product training of the dealer, workshop manager and service mechanics

Preferred Industries

Agriculture Implemen

Automobile

Education Qualification

Bachelors of Technology; Bachelor of Engineering; Diploma in Engineering; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile; Bachelors of Technology in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Agriculture; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture

General Experience

1-4 Years of relevant experience as CCM

Critical Experience

Minimum 1 year of on roll field service experience handling 7-10 dealers / workshops branches.Working Farm Knowledge of Tractors, Farming and Implements.Handling business volume of Spares and Oil of minimum 2 crore revenues

System Generated Core Skills

Change Management

Channel Strategy

Consumer Focus

Customer Relationship Management (CRM)

Product Knowledge & Application

Service Management

System Generated Secondary Skills

Job Segment: Engineer, Field Service, Engineering, Manufacturing

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Refine Your Search

deputy manager jobs in bihar

Deputy Manager

Senior Manager- Agriculture and Food Systems

Deputy Area Manager - IMF & New Growth Initiatives

Deputy Area Sales Manager

Nursing Superintendent

Deputy Manager Technical Services

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