Dharuhera Haryana Desktop support engineer l1 Jobs – 1 Open Jobs Today

Desktop Support Engineer L1
CARE INFOTECH —Tapukrah, Rajasthan
- ₹15,000 - ₹18,000 a month
- Microsoft Outlook
- Computer Science
- Software troubleshooting
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Desktop Support Engineer L1
CARE INFOTECH —Tapukrah, Rajasthan
Good communication and customer support skills. Coordinate with vendors for hardware warranty and service support. Experience with remote support tools.
₹15,000 - ₹18,000 a month
Quick apply
4d
L1 Desktop Support Engineer
TVS ELECTRONICS LIMITED —Gurugram, Haryana
O Escalating complex issues to higher-level support teams. Excellent customer service and communication skills. Desktop support: 1 year (Required).
₹18,000 - ₹20,000 a month
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Desktop Support Engineer L1

CARE INFOTECH
Tapukrah, Rajasthan

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Job details

Permanent
₹15,000 - ₹18,000 a month
4 days ago

Qualifications

Jira
BCS
Network installation
TCP
Microsoft Outlook
Computer Science
Software troubleshooting
BMC Remedy
LAN
Windows
Microsoft Office
DHCP
Bachelor's degree
DNS
ServiceNow
Customer support
TCP/IP
Diploma
Communication skills
Active Directory
CompTIA A+
Information Technology
VPN

Full job description

We are looking for a proactive and customer-focused Desktop Support Engineer to provide onsite and remote technical support for desktops, laptops, printers, and IT peripherals. The ideal candidate should have experience in troubleshooting hardware and software issues, installing operating systems, configuring networks, and supporting end users in a corporate environment.

Key Responsibilities

Install, configure, and troubleshoot desktops, laptops, and workstations.
Install and configure Windows operating systems and standard business applications.
Diagnose and resolve hardware, software, printer, and peripheral issues.
Provide onsite and remote support to end users.
Configure Outlook, Microsoft Office, Teams, and other enterprise applications.
Install, configure, and troubleshoot printers, scanners, and other IT devices.
Perform hardware replacement and upgrades such as RAM, SSD/HDD, keyboards, batteries, and power supplies.
Configure LAN, Wi-Fi, TCP/IP, DNS, DHCP, and network connectivity.
Create and manage user accounts in Active Directory (basic level).
Configure email clients and support Microsoft 365 users.
Handle IT asset installation, tagging, and inventory updates.
Perform preventive maintenance and routine health checks.
Coordinate with vendors for hardware warranty and service support.
Log, track, and resolve incidents through the IT Service Management (ITSM) tool.
Maintain documentation of service requests and resolutions.
Ensure compliance with IT security policies and procedures.

Required Skills

Strong knowledge of Windows 10/11 installation and troubleshooting.
Experience with desktop and laptop hardware troubleshooting.
Knowledge of Microsoft Office and Microsoft 365.
Basic understanding of Active Directory and Group Policy.
Networking fundamentals (TCP/IP, DNS, DHCP, LAN, Wi-Fi).
Printer installation and troubleshooting.
Experience with remote support tools.
Good communication and customer support skills.
Ability to work independently and meet SLA timelines.

Preferred Skills

Experience with ITSM tools such as ServiceNow, ManageEngine, Jira, or BMC Remedy.
Basic knowledge of antivirus, endpoint security, and BitLocker.
Knowledge of VPN configuration and remote connectivity.
Experience supporting enterprise IT environments.

Educational Qualification

Diploma or Bachelor's Degree in Computer Science, Information Technology, Electronics, or a related field.
Relevant certifications such as CompTIA A+, Microsoft, or Google IT Support are an added advantage.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

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Desktop Support Engineer L1

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