Haripad Kerala Customer care manager Jobs – 1 Open Jobs Today

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Admissions & Institutional Partnerships Manager
Prep academy —Tiruvalla, Kerala
3–6 years of experience in *education sales, admissions, institutional partnerships, business development, or branch growth roles*.
₹6,00,000 - ₹7,50,000 a year
Quick apply
8d
Business Development Manager (BDM)
JJ Implant Genesis —Kottayam, Kerala
Proven experience in business development, sales, or account management. Build, maintain, and strengthen relationships with existing customers to ensure…
₹30,000 - ₹60,000 a month
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customer care manager jobs near haripad kerala

Oversee daily customer service operations and team performance.
Train, mentor, and develop customer support representatives.
Handle customer escalations and complex service issues.
Develop and implement customer service policies and best practices.
Monitor KPIs such as response time, resolution rate, and customer satisfaction scores (CSAT).
Analyze customer feedback to identify service improvement opportunities.
Collaborate with sales, marketing, and product teams to improve customer experience.
Manage customer support tools and CRM software.
Ensure compliance with company policies and industry regulations.
Stay updated on customer service trends and technologies.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Work Location: In person