Ins Shivaji Lonavale Pune Maharashtra Desktop support Jobs – 2 Open Jobs Today

IT Executive
Raigad Hospital and Research Centre —Karjat, Maharashtra
- ₹2,00,000 - ₹3,50,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
- Food provided
- Paid sick time
Quick apply
Desktop Engineer
Dr. N. Y. Tasgaonkar Institute of Medical Science —Karjat, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Quick apply

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IT Executive

Raigad Hospital and Research Centre
Karjat, Maharashtra

Quick apply

Job details

Full-time
₹2,00,000 - ₹3,50,000 a year

Benefits

Food provided
Paid sick time

Qualifications

System administration
Computer Science
Software troubleshooting
CCNA
LAN
Information Systems
Bachelor's degree
IT support
Computer networking
Cybersecurity
Communication skills
Hospital experience

Full job description

Job Title: IT Executive
Department: Information Technology
Location: Raigad Hospital & Research Centre

Job Summary:

The IT Executive is responsible for managing and maintaining the hospital’s IT infrastructure, including hardware, software, networking, and Hospital Information Management Systems (HIMS). The role ensures smooth day-to-day IT operations, data security, and uninterrupted system availability to support clinical and administrative functions.

Key Responsibilities:

1. IT Infrastructure Management:

Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment
Monitor and maintain LAN/WAN network connectivity, Wi-Fi, and internet services
Ensure uptime and performance of all IT systems across departments

2. HIMS & Application Support:

Manage and support Hospital Information Management System (HIMS)
Create and manage user IDs, access controls, and permissions
Troubleshoot application-related issues and coordinate with vendors for resolution

3. Technical Support & Troubleshooting:

Provide immediate technical support to hospital staff
Diagnose and resolve hardware, software, and network issues
Maintain IT helpdesk logs and ensure timely closure of complaints

4. Data Security & Backup:

Ensure regular data backups and recovery procedures
Implement and monitor antivirus, firewall, and security protocols
Maintain confidentiality and integrity of patient and hospital data

5. Server & System Administration:

Assist in basic server management and monitoring
Perform system updates, patches, and upgrades
Monitor system performance and prevent downtime

6. Vendor & AMC Coordination:

Coordinate with external vendors for hardware/software maintenance
Manage AMC (Annual Maintenance Contracts) and service schedules
Track and verify vendor service quality

7. Compliance & Documentation:

Ensure compliance with hospital IT policies and standards
Maintain IT asset records, licenses, and documentation
Support audits (NABH or internal IT audits)

Qualifications:

Bachelor’s degree in IT / Computer Science / Information Systems or related field
Relevant certifications (CCNA, Hardware & Networking, etc.) are an added advantage

Experience:

1–3 years of experience in IT support or system administration
Experience in hospital or healthcare environment preferred

Key Skills:

Strong knowledge of hardware, networking, and troubleshooting
Familiarity with HIMS / healthcare software
Basic knowledge of servers, backups, and cybersecurity
Good communication and coordination skills
Ability to work under pressure and handle emergencies

Additional Requirements:

Willingness to work in shifts and on-call support if required
Quick response time for critical system issues
Team-oriented with a service-focused approach

Reporting To:

IT Manager / Admin Head

Key Performance Indicators (KPIs):

System uptime and availability
Issue resolution time (TAT)
User satisfaction and support efficiency
Data security and backup compliance
Audit readiness and documentation accuracy

Note: The IT Executive plays a critical role in ensuring uninterrupted hospital operations by maintaining reliable and secure IT systems.

Pay: ₹200,000.00 - ₹350,000.00 per year

Benefits:

Food provided
Paid sick time

Work Location: In person

Quick apply

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