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Delivery Head|| Bangalore, Mumbai & Pune
Capgemini —Navi Mumbai, Maharashtra
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- PMP

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Delivery Head|| Bangalore, Mumbai & Pune

Capgemini -
Navi Mumbai, Maharashtra

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Job details

Permanent

Qualifications

Jira
Microsoft Powerpoint
Oracle
PMP
SAP
Microsoft Office
Master's degree
Business development
Bachelor's degree
Scrum
Software development
Certified Scrum Master
Agile
SAP ERP
Microsoft Project
MBA
Leadership
Communication skills
Time management

Full job description

Delivery Head

Role: Delivery Head
Grade: E1/E2
Location : Bangalore/ Mumbai / Pune

Roles and Responsibilites

Key Responsibilities:

Manage Delivery of engagements in GADM portfolio to delivery best in class Services based on GADM Best Practices.
Lead team to deliver high-quality ADM services as per SLA – KPIs and within budget.
Identify opportunities for account expansion and growth by proposing solutions and services to clients.
Provide strategic advice and guidance to Engagement Managers to help them maximize the value of Capgemini’s solutions.
Manage engagement Financials including budget tracking, forecasting, and profitability analysis in EMonitoring and drive CIP
Ensure high levels of customer satisfaction by addressing and resolving issues proactively.
Stay updated on industry trends and Capgemini offerings to best serve clients.
Strong problem solver. Strong communicator. Highly collaborative.
Must be detail oriented, self-directed and have strong independent problem solving skills
Mentors team members in technology, architecture and delivery of applications
Successful teamwork experience and demonstrated leadership abilities are required
Creates a shared sense of direction and community among the teams
Proven ability to transfer knowledge and stay aware of current trends and technical advancements
Ability to articulate and present different points-of-views on various technologies
Time management skills are a must; as well as the ability to be flexible and creative.

Skills and Qualifications

He/ she/ they or the incumbment should have atleast 16+ years of experience in IT services with direct client engagement for delivering Application Development and Management Services.

Proven track record of successfully managing large client engagements and cross-functional teams with good knowledge of EMonitoring.
The ideal candidate will have experience in delivering services in different delivery models (Fixed Price AD, AMS, Package based transformations, Agile/ Dev-ops, etc), with different technologies (SAP, Oracle, Cloud, Digital, Custom Apps, etc.) and different industries
Excellent problem-solving capabilities and ability to handle complex client challenges.
Experience in business development, including identifying and growing opportunities within existing accounts.
Proficient understanding of IT services, software development lifecycles, and delivery models.
Ability to manage budgets, forecasts, and ensure financial targets are met.
SAP Program Management Resource will assist in various SAP/ERP programs/projects related to technology and service transitions.
Manage reporting and resolution of issues, risks, and dependencies, proactively identifying potential planning gaps, implementing mitigations to risks, and driving actions to close issues.
Provide project leadership to include ability to discuss and champion the business case for change to a business audience, and actively participate and execute high value business solutions.
Role includes program planning and deployment, budget management, P&L management, risk management, operations transformation, systems integration, and software development.
Creating and negotiating statements of work, program planning and milestone creation, financial reporting.
Fluent in Agile and Scrum methodologies.

Nice to Have Skills:

Good command of Microsoft office suite of tools, strong experience with MS Project, Excel and PowerPoint, Clarity PM and JIRA (Agile Project Management)
Leading multiple Scrum teams to successfully complete contracted work through constant and clear communication, strong leadership, and development of relationships amongst team members, client peer group, and all stakeholder.
PMP certification desired
Scrum Master certification required

Education:

Bachelor’s degree in Business, IT, Engineering, or related field (MBA preferred).

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