Role description
Who we are:
At UST, we help the world's best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our clients to co-create lasting change. Together, with over 30,000 employees across 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com.
Summary:
UST is looking for an experienced Senior System Analyst with strong expertise in Business Analysis, System Analysis, Requirement Engineering, and Enterprise Application Delivery. The ideal candidate will be responsible for eliciting, analyzing, validating, documenting, and managing business and system requirements while acting as the primary liaison between business stakeholders and development teams. Experience in US Healthcare, Healthcare Payer & Claims, Business Process Management (BPM), and Agile methodologies is highly preferred.
The Opportunity:
As a Senior System Analyst, you will play a critical role in understanding business needs, translating them into system requirements, and ensuring successful solution delivery across the Software Development Life Cycle (SDLC). You will collaborate with business stakeholders, product owners, architects, developers, and QA teams to deliver scalable enterprise solutions.
Elicit, analyze, validate, document, verify, and manage business and system requirements.
Act as the primary liaison between business stakeholders, customers, product teams, development teams, and QA teams.
Translate business needs into clear functional and technical requirements.
Manage requirements throughout the complete Software Development Life Cycle (SDLC).
Establish and maintain requirements baselines, ensuring traceability throughout the project lifecycle.
Conduct stakeholder workshops, interviews, and requirement gathering sessions.
Perform business process analysis and identify opportunities for process improvement.
Create and maintain Business Requirements Documents (BRD), Functional Requirements Documents (FRD), use cases, process flows, and system specifications.
Validate delivered solutions to ensure alignment with business objectives and acceptance criteria.
Support requirement prioritization, impact analysis, and change management activities.
Collaborate with technical teams to ensure enterprise solutions align with business requirements.
Analyze enterprise applications, product capabilities, and business processes to recommend optimal solutions.
Work with enterprise application components including Flows, Activities, User Interfaces, Flow Actions, Agents, SLA Management, Correspondence, Security, Reports, File Listeners, MQ, and Connectors.
Support PRPC implementation activities, including Enterprise Class Structure Design and Ruleset Design.
Participate in Agile ceremonies such as sprint planning, backlog refinement, reviews, and retrospectives.
What you need:
7+ years of IT experience in Business Analysis and System Analysis.
Strong experience in requirement elicitation, documentation, validation, and management.
Experience delivering enterprise business applications across the complete SDLC.
Experience designing model-driven enterprise applications.
Experience working with multiple business stakeholders and cross-functional teams.
Preferred experience in US Healthcare, Healthcare Payer, and Claims domain.
Experience working in Agile/Scrum environments.
Business Analysis
System Analysis
Requirement Elicitation
Requirement Management
Requirement Engineering
Business Process Analysis
Gap Analysis
Business Process Modeling
Functional Requirement Documentation
System Requirement Documentation
Use Cases
Process Flows
Requirement Validation
Change Management
Stakeholder Management
SDLC
Business Process Management (BPM)
Enterprise Application Delivery
Enterprise Application Architecture
Product & Solution Analysis
PRPC Implementation
Enterprise Class Structure Design
Ruleset Design
Flows
Activities
User Interfaces
Flow Actions
Agents
SLA Management
Correspondence
Security
Reports
File Listeners
MQ
Connectors
US Healthcare domain experience
Healthcare Payer & Claims
Business Process Management (BPM)
PRPC implementation experience
Enterprise Application Architecture
Model-driven application development
Large-scale Agile delivery experience
Process Improvement
Requirement Traceability
Enterprise Solution Design
Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
What we believe:
We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. Today, those same values continue to inspire us to encourage innovation, champion diversity and inclusion, and place people at the center of everything we do.
We listen, learn, show empathy, and help selflessly in our interactions with everyone.
Through business, we strive to improve the lives of those less fortunate than ourselves.
We honor our commitments and act responsibly in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
- To support and promote the values of UST.
- Comply with all Company policies and procedures
Skills
Pega,business analysis,healthcare payer,change management,claims
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
