Kerala Telesales cum customer service executive Jobs – 5 Open Jobs Today

Telesales cum Customer Service Executive
Hotpack Packaging Industries Private Ltd —Kochi, Kerala
- From ₹35,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
Telesales cum Admin
ACS Solutions —Irinjalakuda, Kerala
- ₹8,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Telecaller cum Sales Executive
NIFAMA TECHNOLOGIES PRIVATE LIMITED —Calicut, Kerala
- From ₹8,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
10d
Tele Caller Executive
THANIA CHEMICALS —Cannanore, Kerala
- ₹10,000 - ₹12,000 a month
- Full-time
- Customer service
- 12th Pass
- Bachelor's degree
Quick apply
3d
Sales Assistant
THANIA CHEMICALS —Cannanore, Kerala
- ₹10,000 - ₹12,000 a month
- Full-time
- Customer service
- 12th Pass
- Bachelor's degree
Quick apply
3d

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Telesales cum Admin
ACS Solutions —Irinjalakuda, Kerala
Proven experience in telesales and administration, preferably in the interior fit-out or contracting industry. Maintain and update the customer database (CRM).
₹8,000 - ₹20,000 a month
Quick apply

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Telesales cum Customer Service Executive

Hotpack Packaging Industries Private Ltd
Kochi, Kerala

Quick apply

Job details

Full-time
From ₹35,000 a month

Qualifications

Sales
Customer service
English
Sales
Inside sales
Bachelor's degree
Customer support
Business Administration
Phone etiquette
Telemarketing
Communication skills
Time management

Full job description

Department: Sales / Customer Service
Location: Infopark Kochi, India (Office-based)
Reports To: Sales Manager / Customer Service Manager

Job Summary
The Telesales cum Customer Service Executive will be responsible for generating sales through outbound and inbound calls while providing excellent customer service support.
The role involves contacting potential and existing customers, promoting and selling company products, handling inquiries, processing orders, and maintaining strong customer relationships.
The position will be based in our India office and will work closely with the UK team through company systems.

Key Responsibilities:

Sales Responsibilities

Make outbound calls to prospective and existing customers using contact numbers provided by the company.
Promote and sell the company’s products and services to customers.
Identify customer needs and recommend suitable products.
Follow up on leads, inquiries, and quotations to convert them into sales.
Achieve agreed telesales targets and KPIs.
Maintain and update customer records in the company database or CRM system.

Customer Service Responsibilities

Handle customer inquiries via phone, email, or other communication channels.
Provide accurate information regarding products, pricing, and delivery timelines.
Assist customers with order placement and follow up on order status.
Resolve customer concerns or escalate issues to the relevant department when required.
Maintain strong and professional relationships with customers.

Systems and Support

The company will provide the necessary systems, tools, and customer contact lists required to perform the role.
All systems will be set up and linked with the main office to ensure smooth communication and coordination between teams.

Administrative Duties

Maintain accurate records of calls, sales activities, and customer communications.
Prepare basic sales or activity reports when required.
Support the sales and operations teams with order processing and coordination.

Requirements:

Previous experience in tele sales, sales, or customer service roles is preferred.
Strong product knowledge, or the ability to quickly learn and understand the company’s products.
Excellent English communication skills, both spoken and written.
A high level of professionalism when interacting with customers and representing the company.
Strong telephone communication and persuasion skills.
Good organizational and time management abilities.
Ability to work with company systems and follow internal processes.

Qualifications

Bachelor’s degree or relevant professional experience preferred.
Background in sales, customer service, business administration, or a related field is advantageous.

If you are sales-driven, customer-focused, and eager to grow in a dynamic team, we’d love to hear from you.

Apply now or send your CV to: [email protected] with "Telesales cum Customer Service Executive" as the subject line.

Job Type: Full-time

Pay: From ₹35,000.00 per month

Work Location: In person

Quick apply

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