Entity:
Customers & Products
Job Family Group:
Project Management Group
Job Description:
The BPM Process Analyst will be responsible for end-to-end process mapping, documentation, and standardisation using the ARIS platform, supporting BPM and Process Mining initiatives across Customer and products / downstream domain.
The role acts as a critical bridge between business partners and the BPM Hub (COE), ensuring high-quality process design aligned to enterprise standards while enabling process transparency, optimisation, and governance.
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Working closely with Global Process Owners, lead end-to-end BPM/process mining engagements (scoping, discovery, modelling, insights, value realisation)
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Engage with GPOs to define priorities and scope, handle a portfolio of initiatives, and drive value realisation through actionable insights and improvement initiatives. Contribute to pipeline development and prioritisation of initiatives
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Oversee development of high-quality process models (L3–L5) aligned to enterprise standards
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Identify process inefficiencies and improvement opportunities through analysis and modelling
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Translate complex business requirements into structured models, use cases, and insights
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In support of GPOs, lead workshops and governance forums, driving alignment on process transformation initiatives
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Act as SME for ARIS and other process tools, ensuring modelling quality, governance, and standardisation
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Influence collaborators to adopt BPM guidelines and realise business value
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Support development and continuous evolution of BPM and process mining methodologies.
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Custodian of the C&P Enterprise Activity Model.
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Drive consistency in ways of working, governance, and protocols across the BPM Hub
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Collaborate across BPM, GPOs, Process Mining, Data, and Digital teams.
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Enable integration of process models with analytics, mining, and transformation initiatives.
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Bachelor’s degree or equivalent experience in Business, Commerce, Finance, Engineering, or related field.
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Certifications in BPM / Lean Six Sigma (preferred).
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Extensive experience in ARIS process modelling and BPM frameworks
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Strong knowledge of process mining concepts and tools
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Proven track record of delivering process improvement / transformation initiatives
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Experience managing complex, multi-functional projects and collaborator landscapes
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Ability to translate business needs into process models, data-driven insights, and outcomes
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Experience working with Agile or rapid delivery methodologies
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Good understanding of the C&P landscape is preferred which broadly includes:
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Mobility & Convenience
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Sales & Support
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Customer Service
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Retail Operations
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Product Supply / Logistics
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Asset Management & Maintenance
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Superb communication and facilitation capability (workshops, senior forums)
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Team leadership skills
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Strong analytical thinking and structured problem-solving.
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Ability to lead demand, prioritise, and deliver under constraints.
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Experience with process mining tools (e.g., Celonis, Signavio)
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Experience in shared services environments
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Familiarity with ERP systems (e.g., SAP) .
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Ability to define and scale standard BPM methodologies and frameworks.
At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
Travel Requirement
No travel is expected with this role
Relocation Assistance:
This role is eligible for relocation within country
Remote Type:
This position is not available for remote working
Skills:
Advisory Services, Advisory Services, ARIS Platform, Business Process Management (BPM), Business Process Management Systems, Business Process Management Tools, Business Process Mapping, Celonis Process Mining, Commercial Acumen, Communication, Data Analysis, Data cleansing and transformation, Data domain knowledge, Data Integration, Data Management, Data Manipulation, Data Sourcing, Data strategy and governance, Data Structures and Algorithms (Inactive), Data visualization and interpretation, Digital Security, Enterprise Resource Planning (ERP) Systems, Extract, transform and load, Global Projects, Group Problem Solving {+ 7 more}
Legal Disclaimer:
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
