Maharashtra Lead – operations support (field & it) Jobs – 724 Open Jobs Today

IT Team Lead
MGS Group —Pune, Maharashtra
- ₹15,00,000 - ₹16,00,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science
- Flexible schedule
Quick apply
Service Process Lead_Senior Incident Manager
Fujitsu —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Analysis skills
Mgr IT Support
UKG (Ultimate Kronos Group) —Pune, Maharashtra
- Computer Science
- Customer service
- Windows
Chief Information Officer
Carudyog —Kothrud, Pune, Maharashtra
- ₹25,00,000 - ₹40,00,000 a year
- Full-time
- Azure
- Computer Science
- PMP
Quick apply
IT Business Lead - PTP
Johnson Controls —Pune, Maharashtra
- Full-time
- Oracle
- ERP systems
- Finance
- Health insurance
GCC IT Operations Lead
Syensqo —Pune, Maharashtra
- Computer Science
- Bachelor's degree
- IT
Quick apply
2d
Manager - IT Support
Mahindra & Mahindra Ltd —Pune, Maharashtra
- CRM software
- Computer Science
- Master's degree
Country-Specific IT Manager
Walter P Moore —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- English
Infrastructure Delivery Lead / Manager
Codvo.ai —Pune, Maharashtra
- Azure
- PMP
- Engineering
Lead Platform Systems Admin– Application Infrastructure & DevOps
BMC Software —Pune, Maharashtra
- ₹25,49,100 a year
- Azure
- Computer Science
- Software troubleshooting
Technical Support Engineers
Sheetal Wireless technologies —Pune, Maharashtra
- AutoCAD
- PMP
- B.Sc
- Paid time off
Continuous Improvement Manager (Mgmt)
Hyperion Materials & Technologies —Pune District, Maharashtra
- Microsoft Word
- Microsoft Excel
- English
14d
Operational Excellence Lead - VP
Citco —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Manager - Project Implementation - Contract Logistics
DP World —Maharashtra
- Full-time
- PMP
- Engineering
- ERP systems
Quick apply
Manager — Delivery Performance & Operations
Jade Global —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
9d
Sr IT Manager - ERP and Functions
MiniMed —Pune, Maharashtra
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Incident Response and Security Operations Technical Leader (L4)
Armor Defense Inc —Pune, Maharashtra
- Full-time
- Azure
- English
- Master's degree
Quick apply
Head of Partner Performance Management
ESP Global Services Limited —Pune, Maharashtra
- ₹38,00,000 - ₹45,00,000 a year
- Analysis skills
- Budgeting
Quick apply
Lead – Operations Support (Field & IT)
Otis —Malad, Mumbai, Maharashtra
- Full-time
- Azure
- DevOps
- Machine learning
10h
Regional Marketing Operations Lead
Russell Investments —Mumbai, Maharashtra
- Management
- Marketing
- Supervising experience
7d

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IT Team Lead

MGS Group -
Pune, Maharashtra

Quick apply

Job details

Full-time
₹15,00,000 - ₹16,00,000 a year

Benefits

Flexible schedule

Qualifications

Jira
ITIL Certification
Azure
Management
Computer Science
SOX
E-Commerce
Information security
RBAC
Supervising experience
Bachelor's degree
ITIL
IT support
LDAP
Sailpoint
ServiceNow
Cybersecurity
AI
Leadership
Communication skills
Active Directory
Negotiation
Identity & access management
Information Technology

Full job description

Experience: 5–10 years in IT support, with strong exposure to Cybersecurity, AI, Data, and E-Commerce domain

Employment Type: Full time

About the Role

We are looking for an IT Team Lead specializing in Cybersecurity, AI, Data, and E-Commerce domain & is responsible for leading day-to-day IT support operations governing Identity and Access Management (IDM/IAM), Shopify development processes. This role combines technical hands-on expertise, people leadership, and security-focused identity lifecycle management to ensure reliable IT services and secure access to systems and data.

Key Responsibilities

IT Support & Operations

Lead and oversee daily IT operations for end users across hardware, software, network, and application issues.
Act as escalation point for complex or high-impact IT incidents and service requests.
Ensure compliance with SLAs, KPIs, and IT service management best practices.
Manage incident, problem, and change processes to minimize downtime and business disruption.
Coordinate with vendors and internal stakeholders for issue resolution and system maintenance.
Maintain IT asset inventory, patching, backups, and endpoint security controls.
Ensure documentation of procedures, configurations, and troubleshooting guides.

Identity & Access Management (IDM/IAM)

Own end-to-end user identity lifecycle management (joiner, mover, leaver processes).
Administer and govern user access across systems, applications, and directories.
Enforce role-based access control (RBAC), least privilege, and segregation of duties.
Perform regular access reviews, audits, and certifications.
Integrate IDM processes with HR and business systems where applicable.
Respond to access-related security incidents and audit findings.
Ensure compliance with internal policies, regulatory, and security requirements.

Team Leadership & People Management

Lead, mentor, and develop IT staff.
Assign tasks, manage workloads, and ensure effective shift coverage.
Conduct performance reviews, coaching, and skill development.
Promote a customer-focused, service-oriented IT culture.
Support hiring, onboarding, and training of new team members.

Security, Compliance & Continuous Improvement

Collaborate with Information Security on access controls and security initiatives.
Support audits (SOX, ISO, internal/external) related to IT and access management.
Identify opportunities for automation and process optimization.
Drive continuous improvement in IT service quality and user experience.

Required Skills & Qualifications

Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience)
5+ years of experience in IT operations, of which, 2+ years of experience in a team lead or supervisory role.
Experience with Identity and Access Management (IAM/IDM).
Good knowledge of Active Directory, Azure AD/Entra ID, LDAP, or similar directory services.
Experience with ITSM tools (ServiceNow, Jira Service Management, etc.).
Excellent stakeholder communication, collaboration, and negotiation skills.

Preferred Qualifications

Experience with IAM tools (e.g., SailPoint, Okta, Microsoft Identity Manager, Saviynt).
ITIL certification or strong ITIL process knowledge.
Security or IAM-related certifications (e.g., ITIL, Security+, IAM certifications).

Benefits

Opportunities for professional growth in an innovative IT organisation.
Flexible working arrangements and a collaborative team culture.
Supportive management and open to feedback and suggestions.

Pay: ₹1,500,000.00 - ₹1,600,000.00 per year

Benefits:

Flexible schedule

Application Question(s):

How many years of experience do you have?
How many years of experience do you have in leading a team?
Are you up for Hybrid working culture?
How soon you can join?
How much you will rate your experience in managing user access lifecycle (Joiner, Mover, Leaver) out of 5?
Do you have any exposure in IAM, Cybersecurity, and E-Commerce experience?
How many years of experience do you have in IAM Platform?
How many years of experience do you have in Active Directory, Azure AD/Entra ID?
Do you have any exposure in access reviews, RBAC implementation, or audit compliance?
Do you have experience supporting Cybersecurity initiatives or security incident investigations?
Have you worked in E-Commerce environments (Shopify) or AI/Data-driven organizations?
Are you currently in Pune or willing to relocate?

Work Location: Hybrid remote in Pune, Maharashtra

Quick apply

Refine Your Search

lead – operations support (field & it) jobs in maharashtra

IT Team Lead

Service Process Lead_Senior Incident Manager

Mgr IT Support

Chief Information Officer

IT Business Lead - PTP

GCC IT Operations Lead

Manager - IT Support

Country-Specific IT Manager

Infrastructure Delivery Lead / Manager

Lead Platform Systems Admin– Application Infrastructure & DevOps

Technical Support Engineers

Continuous Improvement Manager (Mgmt)

Operational Excellence Lead - VP

Manager - Project Implementation - Contract Logistics

Manager — Delivery Performance & Operations

Sr IT Manager - ERP and Functions

Incident Response and Security Operations Technical Leader (L4)

Head of Partner Performance Management

Lead – Operations Support (Field & IT)

Regional Marketing Operations Lead

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