Mannanathala Thiruvananthapuram Kerala Senior reservation executive Jobs – 3 Open Jobs Today

Senior Reservation Executive
JANITHRA DIGITAL SOLUTIONS (OPC) PRIVATE LIMITED —Thiruvananthapuram, Kerala
- ₹34,000 - ₹36,000 a month
- Weekend availability
- Management
- Inventory management
- Microsoft Office
- Health insurance
- Food provided
Quick apply
Reservation & Ticketing Executive
Fly Easy Tours —Kaudiar, Kerala
- ₹25,000 - ₹50,000 a month
- Full-time
- Hospitality
- Customer service
- English
- Cell phone reimbursement
- Flexible schedule
Quick apply
3h
Manager – Reservations & Ticketing
Fly Easy Tours —Kaudiar, Kerala
- ₹40,000 - ₹75,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Cell phone reimbursement
- Flexible schedule
Quick apply
4d

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Reservation & Ticketing Executive
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This role requires expertise in reservation systems, excellent customer service skills, and the ability to handle complex itineraries efficiently.
₹25,000 - ₹50,000 a month
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Reservation Executive
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Senior Reservation Executive

JANITHRA DIGITAL SOLUTIONS (OPC) PRIVATE LIMITED
Thiruvananthapuram, Kerala

Quick apply

Job details

Permanent | Full-time
₹34,000 - ₹36,000 a month

Benefits

Health insurance
Food provided

Qualifications

Management
Tourism
Inventory management
Microsoft Office
Supervising experience
Bachelor's degree
Hospitality Management
Organisational skills
Business Administration
Diploma
Leadership
Communication skills
Hotel experience
Reservation management

Full job description

Janitra Digital Solutions Pvt Ltd is a technology-driven company based in Trivandrum, specialized in digital marketing and process outsourcing services for the travel and tourism industry. We are looking for enthusiastic candidates for the position of Senior Reservation Executive to oversee daily reservation operations and ensure a seamless booking experience for our guests. This role is responsible for maintaining reservation accuracy, optimizing inventory and revenue opportunities, supporting the reservations team, and delivering exceptional guest service. The ideal candidate will have strong organizational skills, excellent communication abilities, and experience in hotel reservation systems.

Key Responsibilities:

Manage day-to-day reservation operations, ensuring all bookings are processed accurately and efficiently.
Monitor room inventory, availability, and booking channels to maximize occupancy and revenue.
Ensure adherence to reservation policies, standard operating procedures (SOPs), and channel management standards.
Support the Reservation Manager/Assistant Reservation Manager with forecasting, reporting, and operational planning.
Supervise and guide reservation team members, providing training, coaching, and performance support as needed.
Handle guest inquiries, special requests, reservation modifications, and escalated issues in a professional and timely manner.
Coordinate closely with Front Office, Sales, Revenue Management, Housekeeping, and other departments to ensure smooth operations.
Prepare daily expected arrival lists and support pre-registration activities where required.
Process advance reservation deposits and maintain accurate reservation records.
Monitor reservation trends and identify opportunities for process improvements and revenue optimization.
Ensure all guest communications are professional, timely, and aligned with the company's service standards.
Maintain confidentiality of guest information and company data at all times.
Comply with all company policies, labour laws, and workplace health and safety requirements while promoting a respectful and collaborative work environment.

Requirements

Bachelor's degree or Diploma in Hospitality Management, Tourism, Business Administration, or a related field (preferred).
Minimum 3–5 years of experience in hotel reservations, front office, or a similar hospitality role.
Previous supervisory or team leadership experience is an advantage.
Proficiency in Property Management Systems (PMS), Channel Managers, and Microsoft Office.
Strong understanding of hotel reservation procedures, inventory management, and revenue optimization.
Excellent verbal and written communication skills.
Strong attention to detail, problem-solving, and organizational abilities.
Ability to work in a fast-paced environment while managing multiple priorities.
Flexible to work shifts, weekends, and public holidays as required.

Pay: ₹34,000.00 - ₹36,000.00 per month

Benefits:

Food provided
Health insurance

Ability to commute/relocate:

Thiruvananthapuram, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

Reservation management: 3 years (Required)

Work Location: In person

Quick apply

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senior reservation executive jobs in mannanathala thiruvananthapuram kerala

Senior Reservation Executive

Reservation & Ticketing Executive

Manager – Reservations & Ticketing

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