Nanganallur Chennai Tamil Nadu Service representative Jobs – 273 Open Jobs Today

Customer Success & Operations Manager - UK Voice
GNB Property —Chennai, Tamil Nadu
- ₹75,000 - ₹90,000 a month
- Full-time
- Microsoft Excel
- Management
- Customer service
- Food provided
Quick apply
Assistant Manager - Operations
BVG India Ltd —Chennai, Tamil Nadu
- From ₹45,000 a month
- In-person
Quick apply
Chat associate
Shopping zone india tv pvt ltd —Chennai, Tamil Nadu
- ₹10,021.77 - ₹48,541.01 a month
- Full-time
- Customer service
- English
- Master's degree
- Commuter assistance
- Paid time off
Quick apply
Call Quality Analyst
Best money gold —Chennai, Tamil Nadu
- ₹35,000 - ₹55,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
14d
Tele Caller Executive
SENKA TRADE VENTURE —Anna Nagar, Chennai, Tamil Nadu
- From ₹15,000 a month
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
Quick apply
Customer Service Representative
CK's bakery —Kotturpuram, Chennai, Tamil Nadu
- ₹10,520.37 - ₹20,000.00 a month
- Part-time
- Sales
- Customer service
- POS
Quick apply
12h
Customer Care Executive
Naxtazy solutions pvt ltd —Chennai, Tamil Nadu
- ₹18,752.53 - ₹23,092.15 a month
- Full-time
- In-person
- Paid time off
- Work from home
Quick apply
6d
QA Analyst (Banking)
Corpay —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Software troubleshooting
- SQL
- Health insurance
- Food provided
Customer Service Representative - India - Chennai
Foundever —Chennai, Tamil Nadu
- Rotational shift
- English
- 12th Pass
- Bachelor's degree
Banking sector
SENKA TRADE VENTURE —Anna Nagar, Chennai, Tamil Nadu
- From ₹12,000 a month
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
Quick apply
Client Service Representative
All Care Therapies —Chennai, Tamil Nadu
- Full-time
- Customer service
- Microsoft Office
- 12th Pass
- Health insurance
Quick apply
Medical Billing - Payment Posting
Starlink Healthcare Administration —Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Administrative experience
- In-person
- Medical terminology
- Health insurance
Quick apply
Car Accessories Showroom Sales Executive - Tambaram
Arvind Car Accessories —Tambaram, Chennai, Tamil Nadu
- ₹1,80,000 - ₹2,40,000 a year
- Full-time
- Sales
- English
- 12th Pass
- Paid time off
- Paid sick time
Quick apply
9d
Facility Manager
Uniservice —Vadapalani, Chennai, Tamil Nadu
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Business Development Representative MBA Fresher !!!!!
Keydraft —Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- CRM software
- Sales
- English
Quick apply
Marketing Executive – South (Tamil Nadu, Kerala & Pondicherry)
Kiara Global Services —Chennai, Tamil Nadu
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Sales
- English
- Microsoft Office
- Health insurance
Quick apply
2d
Executive Assistant to Managing Director
RAWMEN INDIA PRIVATE LIMITED —Chennai, Tamil Nadu
- ₹28,000 - ₹40,000 a month
- Full-time
- Sales
- Social media management
- Customer service
Quick apply
Customer Support Supervisor
Datamark, Inc. —Chennai, Tamil Nadu
- Weekend availability
- Hospitality
- English
- Bachelor's degree
Quick apply
12d
Head Operations
Fusion My Business —Chennai, Tamil Nadu
- ₹40,000 - ₹50,000 a month
- Full-time
- Computer Science
- Customer service
- B.Sc
Quick apply
Sr Engineering Manager - Java with React
NielsenIQ —Chennai, Tamil Nadu
- Full-time
- Computer Science
- B.Sc
- Java
Quick apply

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Customer Success & Operations Manager - UK Voice

GNB Property
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹75,000 - ₹90,000 a month

Benefits

Provident Fund
Food provided

Qualifications

Power BI
Microsoft Excel
Management
Customer service
English
Analysis skills
Team management
Software development
Customer support
SaaS
AI
Account management
Leadership
Communication skills

Full job description

Are you a highly motivated professional eager to take the next step in your career and move into a leadership role? Do you have a strong technical background and the ability to bridge the gap between customer needs and technical teams? If you are passionate about customer service, thrive in a dynamic environment, and have experience in SaaS products or international customer support, we want to hear from you!

As an Account Manager, you will be the accountable representative for Customer Service, and reporting to the Head of Operations, playing a crucial role in team Management. You will be responsible for maintaining strong client relationships, handling escalations, overseeing support operations, and implementing AI-driven solutions to enhance efficiency. You will also work closely with the development team to ensure seamless communication and issue resolution.

Key Responsibilities:

Act as a key support leader, assisting the Head of Operations in overseeing and managing the support team.
Guide the team on how to handle complex customer queries and escalations, ensuring prompt and effective resolution.
Serve as a bridge between technical teams and customers, understanding both perspectives to provide clear communication and solutions.
Utilize AI tools, Power BI, Six Sigma methodologies, Advance MS Excel and other automation tools to enhance the efficiency of customer support operations.
Oversee effective cohesion between developers and product teams to relay customer feedback and technical requirements.
Prioritise daily, weekly, and monthly workstreams to maximise company efficiency and growth.
Vision to navigate through ambiguous situations with direction and clarity.
Monitor and analyze key performance indicators (KPIs) to improve team performance and customer satisfaction.
Train, mentor, and guide team members to ensure best and incorporate latest Market practices in Customer support team.
Streamline customer support workflows and implement process improvements to enhance response time and service quality.
Assist in training and onboarding new team members to scale the team effectively.
Ensure seamless collaboration with cross-functional teams including Sales, Product, and Development.

Required Skill Sets:

6+ years of experience in international customer support, SaaS-based products, or account management.
Exceptional Leadership skills, with experience in proficient people skills, and instrumental guidance and decision-making.
Strong technical acumen with the ability to understand and communicate software development concepts.
Experience with AI tools, automation software, Power BI, Six Sigma, and other efficiency-enhancing tools is a plus.
Excellent written and verbal communication skills in English.
A team player with a problem-solving mindset and the ability to work under pressure.
Strong analytical skills to monitor KPIs, generate reports, and implement improvements.
Ability to collaborate with cross-functional teams and manage multiple stakeholders effectively.

Why Join Us?

Be part of a fast-growing PropTech company delivering cutting-edge solutions for UK real estate agencies.
Leadership growth opportunity, working directly with the Customer Support Manager.
Exposure to advanced AI tools, automation, and efficiency-driven support strategies.
Competitive compensation and a collaborative, learning-focused work environment.

About us: GNB develops in-house software products that help UK real estate agencies manage and grow their business. Our suite of technology solutions includes mobile-optimized websites, mobile apps, 360° property viewings, automated social media, and back-office software for sales, lettings, and property management. Our latest offering, GNB Habitat, is a property portal designed for the UK real estate sector.

To learn more, visit gnbproperty.com & gnbcareers.com.

Job Type: Full-time

Pay: ₹75,000.00 - ₹90,000.00 per month

Benefits:

Food provided
Provident Fund

Application Question(s):

Do you have experience in International Voice Process? If yes, how many years of experience do you have?
Do you have experience in team handling? If yes, how many years of experience do you have?
Do you have experience in people management? If yes, how many years of experience do you have?
Do you have experience working in a SaaS-based company or in a related domain?

Quick apply

Refine Your Search

service representative jobs in nanganallur chennai tamil nadu

Customer Success & Operations Manager - UK Voice

Assistant Manager - Operations

Chat associate

Call Quality Analyst

Tele Caller Executive

Customer Service Representative

Customer Care Executive

QA Analyst (Banking)

Customer Service Representative - India - Chennai

Banking sector

Client Service Representative

Medical Billing - Payment Posting

Car Accessories Showroom Sales Executive - Tambaram

Facility Manager

Business Development Representative MBA Fresher !!!!!

Marketing Executive – South (Tamil Nadu, Kerala & Pondicherry)

Executive Assistant to Managing Director

Customer Support Supervisor

Head Operations

Sr Engineering Manager - Java with React

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