Noida Uttar Pradesh Ecommerce operations associate Jobs – 5 Open Jobs Today

Ecommerce Operations Associate
Vinr Wellness India Private Limited —North East District, Delhi
- ₹9,747.01 - ₹20,000.00 a month
- Full-time
- Microsoft Excel
- ERP systems
- Bachelor's degree
Quick apply
Associate Territory Manager : Channel sale (Noida)
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Area Manager- Noida
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E-Commerce Logistics Associate
Dionne —Ghitorni, Delhi, Delhi
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Inventory management
- In-person
Quick apply

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Ecommerce Operations Associate

Vinr Wellness India Private Limited
North East District, Delhi

Quick apply

Job details

Full-time
₹9,747.01 - ₹20,000.00 a month

Benefits

Internet reimbursement

Qualifications

Microsoft Excel
ERP systems
Warehouse management system
E-Commerce
Bachelor's degree
Pivot tables
Business Administration
Communication skills

Full job description

We are seeking a detail-oriented Ecommerce Operations Associate to manage day-to-day ecommerce operations, ensuring smooth order processing, efficient returns management, accurate MIS reporting, and timely claim reconciliation. The ideal candidate will work closely with marketplaces, logistics partners, warehouses, and internal teams to ensure operational excellence and customer satisfaction.

Key ResponsibilitiesOrder Processing

Process and monitor customer orders across ecommerce marketplaces and D2C channels.
Ensure timely order confirmation, invoicing, and dispatch coordination.
Track order status and resolve order-related exceptions.
Coordinate with warehouse and logistics teams to ensure on-time fulfillment.

Returns & Refunds

Manage return, replacement, and refund requests as per company and marketplace policies.
Verify returned products and coordinate with warehouse teams.
Monitor return trends and identify root causes to reduce return rates.
Maintain accurate records of all return transactions.

Claims Management

Raise and track claims related to lost, damaged, RTO, short shipment, and payment discrepancies with marketplace and logistics partners.
Follow up with stakeholders for claim approvals and settlements.
Reconcile claim recoveries and maintain proper documentation.
Prepare periodic claim status reports.

MIS & Reporting

Prepare daily, weekly, and monthly MIS reports on orders, returns, claims, inventory, and operational performance.
Analyze operational data and highlight key trends or exceptions.
Maintain dashboards using Excel or Google Sheets.
Support management with data for business reviews and decision-making.

Operational Coordination

Coordinate with customer support, finance, warehouse, and logistics teams for issue resolution.
Ensure compliance with marketplace SLAs and operational processes.
Assist in inventory reconciliation and stock movement tracking.
Identify opportunities to improve operational efficiency.

Qualifications

Bachelor's degree in Commerce, Business Administration, or a related field.
1–3 years of experience in ecommerce operations or marketplace operations.
Strong knowledge of order management, returns, and claim handling.
Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, basic formulas).
Good analytical, organizational, and communication skills.
Ability to manage multiple priorities in a fast-paced environment.

Preferred Skills

Experience with Amazon, Flipkart, Myntra, Ajio, or Shopify operations.
Knowledge of ERP, OMS, or Warehouse Management Systems (WMS).
Experience in reconciliation and operational reporting.

Key Performance Indicators (KPIs)

Order processing accuracy and turnaround time
Return processing TAT
Claims resolution and recovery rate
MIS accuracy and timeliness
SLA adherence
Operational issue resolution time
Inventory reconciliation accuracy

Pay: ₹9,747.01 - ₹20,000.00 per month

Benefits:

Internet reimbursement

Work Location: In person

Quick apply

Refine Your Search

ecommerce operations associate jobs in noida uttar pradesh

Ecommerce Operations Associate

Associate Territory Manager : Channel sale (Noida)

Associate Territory Manager - GZB

Area Manager- Noida

E-Commerce Logistics Associate

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