Job Title: Telecaller Executive
Company: AroundTally
Employment Type: Full-time
Work Mode: Work from Home
Working Hours: Monday to Friday, 9:00 AM – 5:30 PM
Job Summary
We are looking for a confident and enthusiastic Telecaller Executive to join our team. The candidate will be responsible for making calls to customers and potential customers, understanding their requirements, providing basic information about Tally products and services, and coordinating with the concerned team when required.
Key Responsibilities
* Make outbound calls to existing and potential customers.
* Explain Tally products, services, upgrades, and related solutions to customers.
* Understand customer requirements and provide appropriate information.
* Follow up with customers regarding enquiries, renewals, upgrades, and services.
* Maintain proper records of calls, customer details, and follow-ups.
* Coordinate with the sales and support teams for customer requirements.
* Handle customer queries professionally and escalate technical issues to the support team.
* Follow up regularly with leads and ensure timely communication.
* Achieve assigned daily/weekly calling and follow-up targets.
* Maintain good customer relationships.
Required Skills
* Good verbal communication skills in English and Malayalam.
* Confident and polite communication style.
* Good follow-up and interpersonal skills.
* Ability to handle customers professionally.
* Willingness to learn about Tally products and services.
* Freshers with good communication skills are welcome.
Qualification
* Plus Two / Diploma / Bachelor’s degree or equivalent.
* Previous experience in telecalling, customer service, or sales is an advantage.
Preferred Candidate
* Good communication and convincing skills.
* Positive attitude and willingness to learn.
* Ability to work as part of a team.
* Comfortable making a high volume of customer calls.
* Target-oriented and responsible.
Pay: ₹6,000.00 - ₹7,000.00 per month
Work Location: In person
