As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
SS&C Technologies is building out its Managed IT Services capability and is looking for a Senior Engineer to anchor our Azure Cloud Management practice in India. You will not just be delivering services; you will be shaping how we deliver them. Working closely with a US-based technical lead during the initial build-out phase, you will establish the standards, runbooks, and operational frameworks that underpin our Azure managed services across a growing portfolio of financial services clients.
Once established, you will own the day-to-day technical delivery of Azure Cloud Management services across client environments, serving as the primary technical point of contact for client IT teams and contributing to governance reporting and service reviews. This role suits an experienced Azure engineer who thrives in an environment where they can both build and operate — someone comfortable with ambiguity, capable of working autonomously, and motivated by the opportunity to leave their mark on a growing practice.
- Develop and maintain Azure cloud management runbooks, standard operating procedures, and technical standards aligned to SS&C's managed services framework.
- Define repeatable delivery processes for onboarding new client Azure environments, including baseline assessments, tooling configuration, and governance setup.
- Build and maintain a knowledge base that supports async collaboration across geographically distributed teams.
- Contribute to the continuous improvement of SS&C's Azure managed services capability as the client portfolio grows.
- Monitor and maintain the health, performance, and availability of client Azure environments using Azure Monitor, Log Analytics, and related tooling.
- Manage infrastructure provisioning and configuration changes via Terraform (ARM/Bicep also considered) in line with change management processes.
- Enforce governance standards through Azure Policy, resource tagging, and compliance initiatives across client subscriptions and management groups.
- Manage OS patching and update cycles via Azure Update Management Center.
- Triage and respond to Microsoft Defender for Cloud findings, coordinating with internal or client security teams when deeper investigation or remediation is required.
- Review and maintain NSG and Azure Firewall policies in line with client security posture requirements.
- Manage Entra ID RBAC, Conditional Access policies, and Privileged Identity Management (PIM) reviews scoped to Azure infrastructure access.
- Validate and maintain Azure Backup policies, Recovery Services vaults, and ASR/replication configurations; conduct periodic restore testing to confirm RPO/RTO adherence.
- Deliver cost optimization analysis using Azure Cost Management and Advisor; produce monthly spend reports and proactive recommendations for rightsizing and resource efficiency.
- Produce monthly KPI reports and quarterly operations and control attestation packs for client stakeholders.
- Serve as the primary technical point of contact for client IT teams, owning the technical relationship day-to-day.
- Participate in client governance reviews and service meetings, translating technical findings into clear, accessible reporting.
- Communicate proactively on incidents, changes, and emerging risks, maintaining a high standard of client-facing professionalism.
- 6 to 10 years of experience in cloud infrastructure engineering or administration, including at least 4 years of hands-on Azure engineering experience. Strong experience in managed services, outsourced delivery, or other operationally mature multi-environment support models is preferred.
- Proven hands-on experience across core Azure services, including virtual machines, networking, Azure Monitor, Log Analytics, backup, governance, and identity controls relevant to infrastructure operations. Experience supporting platform services such as App Services and AKS is valuable, but the role is primarily focused on managed Azure infrastructure and core platform operations.
- Solid experience with infrastructure as code — Terraform preferred; ARM/Bicep also considered.
- Working knowledge of Microsoft Defender for Cloud and Azure security tooling; familiarity with Microsoft Sentinel an advantage.
- Strong understanding of Entra ID, RBAC, and Privileged Identity Management in the context of Azure infrastructure governance. Experience with Conditional Access is helpful where relevant to infrastructure access controls.
- Experience with Azure Backup, Recovery Services vaults, and disaster recovery planning.
- Demonstrated experience with Azure Cost Management, resource optimization, and FinOps practices.
- Proven ability to produce and maintain technical documentation, runbooks, and governance reports to a professional standard.
- Experience working directly with client technical teams in a managed services or outsourced delivery context.
- Strong written and verbal communication skills in English, with the ability to present technical concepts clearly to non-technical stakeholders.
- Comfortable working autonomously with limited day-to-day oversight; strong judgment on escalation and prioritization.
- Microsoft Certified: Azure Administrator Associate (AZ-104).
- Microsoft Certified: Azure Solutions Architect Expert (AZ-305).
- HashiCorp Terraform Associate is a plus.
- Experience working across multiple client environments simultaneously.
- Exposure to financial services or regulated industry environments.
- Familiarity with ITIL or similar service management frameworks.
This role is based in India and operates primarily during UK business hours. Flexibility to cover a mixture of UK and US business hours will be required during the initial onboarding phase.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
