Ponnani Kerala Retail sales assistant Jobs – 2 Open Jobs Today

Sales Assistant
T T DEVASSY JEWELLERY —Kunnamkulam, Kerala
- ₹12,000 - ₹20,000 a month
- Weekend availability
- Customer service
- Bachelor's degree
- Computer skills
- Health insurance
- Food provided
Quick apply
Retail Sales Assistant
Vanada silks and sarees —Guruvayur, Kerala
- ₹12,000 - ₹15,000 a month
- Part-time
- Sales
- Customer service
- No experience needed
Quick apply

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Sales Assistant
T T DEVASSY JEWELLERY —Kunnamkulam, Kerala
To provide an exceptional shopping experience by assisting customers in selecting jewellery products, achieving sales targets, maintaining product knowledge,…
₹12,000 - ₹20,000 a month
Quick apply
Want Store Manager For All kerala
Purplle.com —Malappuram, Kerala
If you have a strong background in retail operations, team leadership, and customer experience, we'd love to hear from you! PF, ESI & Other Statutory Benefits.
₹25,000 - ₹52,000 a month
Quick apply
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Sales Assistant

T T DEVASSY JEWELLERY
Kunnamkulam, Kerala

Quick apply

Job details

Full-time
₹12,000 - ₹20,000 a month

Benefits

Provident Fund
Leave encashment
Health insurance
Food provided

Qualifications

Customer service
Upselling
Bachelor's degree
Product demos
Computer skills
Diploma
Billing
Communication skills
Negotiation

Full job description

Job DescriptionSales Executive – Jewellery Showroom

Job Title

Sales Executive

Department

Sales

Reports To

Sales Head / Showroom Manager

Job Purpose

To provide an exceptional shopping experience by assisting customers in selecting jewellery products, achieving sales targets, maintaining product knowledge, and ensuring high standards of customer service and showroom presentation.

Key Responsibilities: Sales & Customer Service

Welcome and assist customers in a professional and courteous manner.
Understand customer requirements and recommend suitable jewelry products.
Explain product features, quality, purity, pricing, making charges, and offers.
Build customer confidence through excellent product knowledge and honest guidance.
Achieve individual and team sales targets.
Promote cross-selling and upselling of jewelry, diamonds, silver, and accessories.
Develop long-term relationships with customers to encourage repeat business.

Product Knowledge

Maintain thorough knowledge of gold, diamond, platinum, silver, and gemstone jewellery.
Stay updated on new collections, trends, promotional schemes, and company policies.
Clearly explain jewellery care, maintenance, and warranty information to customers.

Billing & Documentation

Coordinate with the billing team for accurate invoicing.
Verify customer details for invoices and loyalty programs.
Assist customers with exchange, buyback, repair, and customization procedures as per company policy.

Showroom Maintenance

Ensure jewellery displays are neat, attractive, and fully stocked.
Handle jewellery carefully while displaying and returning items.
Maintain cleanliness and visual merchandising standards in the showroom.
Report damaged or missing items immediately.

Inventory & Stock

Assist in daily opening and closing stock verification.
Support periodic stock audits and inventory counts.
Ensure proper handling and security of jewellery during customer demonstrations.

Customer Relationship Management

Collect customer information for follow-up and future marketing activities.
Contact existing customers regarding new collections, festivals, offers, and special events.
Handle customer complaints professionally and escalate issues when necessary.
Ensure high customer satisfaction and positive shopping experiences.

Compliance & Security

Follow all showroom security procedures.
Comply with company policies, attendance rules, grooming standards, and code of conduct.
Protect confidential customer and company information.
Follow anti-fraud and loss prevention procedures.

Teamwork

Coordinate with Sales Heads, Cashiers, Inventory, and Customer Service teams.
Support colleagues during peak business hours and promotional events.
Participate in training sessions, meetings, and product demonstrations.

Key Performance Indicators (KPIs)

Monthly Sales Achievement (%)
Sales Value
Average Bill Value (ABV)
Conversion Ratio
Units Per Bill (UPB)
Customer Satisfaction Score
Repeat Customer Percentage
Cross-selling & Upselling Performance
Attendance & Punctuality
Product Knowledge Assessment Score

Skills Required

Excellent communication and interpersonal skills.
Strong sales and negotiation abilities.
Customer-focused attitude.
Good presentation and grooming.
Ability to work under sales targets.
Basic computer and billing software knowledge.
Numerical and calculation skills.
Teamwork and problem-solving ability.

Qualifications

Bachelor's Degree or Diploma in any discipline.
Prior jewellery retail experience is preferred.
Freshers with excellent communication skills may also be considered.

Working Conditions

Retail showroom environment.
Rotational weekly off.
Ability to stand for extended periods.
Flexible to work during weekends, public holidays, and festival seasons.

Other Duties

Perform any other duties assigned by the Management from time to time based on business requirements.

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

Food provided
Health insurance
Leave encashment
Provident Fund

Work Location: In person

Quick apply

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