Pune Maharashtra Lead (office) Jobs – 10 Open Jobs Today

FBS Claims Operations Supervisor/Team Lead
Capgemini —Pune, Maharashtra
- Full-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Paid time off
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Team Lead, Trade Operations
IntegriChain —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Access
- Health insurance
- Paid time off
Quick apply
Team Lead/Assistant Manager – Accounts
AvantEdge Business Consulting —Pune, Maharashtra
- English
- Master's degree
- Bachelor's degree
Team Leader – Operations
Credence Global Solutions —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Team Leader Safety & Admin
Europa Locks —Pune, Maharashtra
- Bachelor's degree
- Manufacturing
- Diploma
1d
Team Lead, Provider Data Operations
Zocdoc —Pune, Maharashtra
- Management
- Customer service
- Salesforce
- Health insurance
- Cell phone reimbursement
Quick apply
Front Office Team Leader
Hilton —Pune, Maharashtra
- Weekend availability
- English
- Team management
- Guest services
- Flexible schedule
Team Leader - Front Office
Hyatt Pune —Pune, Maharashtra
- Full-time
- Hospitality
- Administrative experience
- Diploma
Team Lead - Financial Service Operations
SS&C Technologies —Pune, Maharashtra
- Full-time
- Computer skills
- AI
- Communication skills
3d
Team Lead (Office)
VIS Networks —Pune, Maharashtra
- Email
- Bachelor's degree

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FBS Claims Operations Supervisor/Team Lead
Capgemini —Pune, Maharashtra
With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from…
Quick apply

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FBS Claims Operations Supervisor/Team Lead

Capgemini -
Pune, Maharashtra

Quick apply

Job details

Full-time

Benefits

Paid time off

Qualifications

Management
Customer service
Microsoft Office
Continuous improvement
Team management
Conflict management
Leadership
Communication skills

Full job description

This role is responsible for leading, managing and supporting assigned administrative team to effectively service internal and external customers. Responsible for continuous improvement of customer experience, business results, compliance, and employee development. Monitors all aspects of team performance, including but not limited to, customer experience, work product quality and coordination, workload and inventory efficiency, attendance and compliance with established company and regulatory guidelines. Responsible for individual employee development through regular performance reviews with improvement plans, skill coaching, progress tracking, feedback and discipline. May be responsible for supervising inbound/outbound calls and for overseeing distribution of mail and other documents to appropriate individuals in the organization. Interacts with customers, vendors and other internal departments to investigate and resolve technical processing and financial transaction issues. Addresses customer escalations and works to resolve them directly, or route to the appropriate contacts for resolution. Performs others duties as assigned. Evaluates reports, trends and results to identify and take action to improve business outcomes. Creates, updates, and maintains operational reports as required. May create and deliver presentations to immediate leadership team as well as key stakeholders in other business units. Presentations include, but are not limited to, individual and team results, key performance indicators, root cause analysis of opportunities and next steps planning with implementation timeline. Approves payment of bills for allocated adjustments expense within designated authority.

Work Timings (India) - (6:30pm – 3:30am IST)

Requirements

Software / Tool Skills

Insurance process-BPS/GCC 3 to 6 years including 1 to 3 years team leader experience.

US Property & Casualty customer service or claims experience desired but not mandatory.
Microsoft Office - Intermediate (1-3 Years)
Adaptable and flexible to new technology - Entry Level (1-3 Years)

Important Skills:

Good people leadership / team leadership
Strong communication skills
Change management or change champion
Process improvement and operational efficiency (Lean & Six Sigma)
Quality Management System (QMS)
Process automation and optimization

Other details:

- - Must have Skills : excellent communication skills, leadership skills, team management
  - Specific Keywords: change management, conflict management, supervising, address escalations
  - India Location : Pune (first priority); Hyderabad (option 2)

Other Critical Skills

Excellent written and verbal Communication - Advanced
Problem Solving and Decision Making Skills - Intermediate
Conflict Resolution Skills - Intermediate
People Management - Intermediate
Listening Skills - Advanced
Customer Service Skills - Intermediate

Benefits

Competitive compensation and benefits package:

Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Flexible work arrangements (remote and/or office-based)
Dynamic and inclusive work culture within a globally renowned group
Private Health Insurance
Pension Plan
Paid Time Off
Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/

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lead (office) jobs in pune maharashtra

FBS Claims Operations Supervisor/Team Lead

Team Lead, Trade Operations

Team Lead/Assistant Manager – Accounts

Team Leader – Operations

Team Leader Safety & Admin

Team Lead, Provider Data Operations

Front Office Team Leader

Team Leader - Front Office

Team Lead - Financial Service Operations

Team Lead (Office)

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