Ts Ccaas senior Jobs – 13 Open Jobs Today

CCaaS Senior Developer
Capgemini —Hyderabad, Telangana
- Full-time
- Hybrid work
- Java
- Analysis skills
- JavaScript
- Paid time off
Quick apply
Senior Consultant – ServiceNow
TTEC Digital —Hyderabad, Telangana
- Full-time
- Computer Science
- Customer service
- Project management
Quick apply
Senior Consultant - Microsoft
TTEC Digital —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
Quick apply
Senior Administrator: Amazon Connect and Service Cloud Voice
Regal Rexnord —Hyderabad, Telangana
- Full-time
- Azure
- Salesforce
- AWS
Sr. Professional Services Consultant
Cyara —Hyderabad, Telangana
- Hybrid work
- Computer Science
- Project management
- Bachelor's degree
Quick apply
Sr. AI Product Manager
Cyara —Hyderabad, Telangana
- Hybrid work
- Master's degree
- Product management
- AI
Quick apply
AGBG Full Stack Engineer Senior Analyst
Accenture —Hyderabad, Telangana
- Full-time
- Computer Science
- Java
- Bachelor's degree
Principle Genesys Cloud CX Developer
TTEC Digital —Hyderabad, Telangana
- Full-time
- CRM software
- Computer Science
- Software troubleshooting
Quick apply
Senior Software Engineer (Platform — Backend / AI/ML / Integrations)
TTEC Digital —Hyderabad, Telangana
- Full-time
- Hybrid work
- Master's degree
- APIs
- AI
Quick apply
AGBG Mid Market Offshore Delivery Lead
Accenture —Hyderabad, Telangana
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Solutions Architect- IP
TTEC Digital —Hyderabad, Telangana
- Full-time
- Hybrid work
- APIs
- AI
- Analytics
Quick apply
Sr Software Engineer - Niche skill Call Center/NICE
GCC India —Hyderabad, Telangana
- Full-time
- Computer Science
- Customer service
- DevOps
AVP - Service Center Technology
GCC India —Hyderabad, Telangana
- Full-time
- Management
- Computer Science
- Salesforce
14h

I want to receive the latest job alerts for ccaas senior in ts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ccaas senior jobs near ts

Solution Architect jobs in Hyderabad, Telangana

Senior Administrator jobs in Hyderabad, Telangana

Principal jobs in Hyderabad, Telangana

Full Stack Developer jobs in Hyderabad, Telangana

Cloud Engineer jobs in Hyderabad, Telangana

Call Center Representative jobs in Hyderabad, Telangana

Delivery Manager jobs in Hyderabad, Telangana

Senior Developer jobs in Hyderabad, Telangana

Senior Product Manager jobs in Hyderabad, Telangana

Senior Software Engineer jobs in Hyderabad, Telangana

Solution Architect jobs in Kochi, Kerala

Ariel Software Solution Pvt jobs in Mohali, Punjab

S & S Solution jobs in Mangalore, Karnataka

Solution Architect jobs in Bengaluru, Karnataka

Solution Architect jobs in Sholinganallur, Chennai, Tamil Nadu

Solution Architect jobs in Coimbatore, Tamil Nadu

Work From Home Architect jobs in Jaipur, Rajasthan

Service Consultant jobs in Pune, Maharashtra

Consultant Work From Home jobs in Kolkata, West Bengal

Swiggy, Customer Service jobs in Bhopal, Madhya Pradesh

CCaaS Senior Developer

Capgemini -
Hyderabad, Telangana

Quick apply

Job details

Full-time

Benefits

Paid time off

Qualifications

CI/CD
Authentication
Telephony
Enterprise Software
Java
Analysis skills
IVR
Cloud development
JavaScript
Continuous integration
REST
Scrum
Software development
APIs
Agile
Solution architecture
Communication skills
Python

Full job description

The CCaaS Senior Developer is responsible for designing, developing, and maintaining scalable software solutions for Contact Center as a Service (CCaaS) platforms. The role involves working with modern CCaaS technologies, including Computer Telephony Integration (CTI), and integrating them with enterprise systems to enhance overall customer experience. The candidate will also contribute to solution architecture, performance optimization, and platform stability.

Job location: Pune, Bengaluru, Chennai, Hyderabad, Mumbai kolkata

Experience: 7 years to 13 years

Key Responsibilities

Design, develop, and maintain CCaaS applications, including implementing new features, bug fixes, and enhancements.
Configure and implement CCaaS platform capabilities such as skill-based routing, ACD, IVR / call flow development, Quality Management, Workforce Management (WFM), and Digital & Omni-channel solutions (DFO).
Develop and manage integrations between CCaaS platforms and enterprise systems such as CRM, ERP, and other business applications using APIs.
Design and implement CTI solutions, including softphone integrations and telephony workflows.
Analyze system performance and proactively optimize CCaaS platforms and integrations for scalability and reliability.
Collaborate closely with product owners, architects, designers, and cross-functional development teams to ensure successful delivery of solutions.
Participate in architectural discussions, solution design reviews, and best practice implementations.
Ensure adherence to Agile/Scrum development processes and quality standards.

Requirements

Technical Skills:

Strong expertise in CCaaS platforms such as Amazon Connect, Genesys Cloud, NICE CXone, or Five9.
Hands-on experience in configuring and implementing CCaaS features including IVR, ACD, routing strategies, QM, WFM, and digital channels.
Proficiency in software development using Java, JavaScript, Python, or similar programming languages.
Strong experience in REST API integration, authentication mechanisms, and cloud-based services.
Deep understanding of Computer Telephony Integration (CTI) concepts and implementation patterns.

Methodologies & Tools:

Experience working in Agile / Scrum development environments.
Familiarity with CI/CD pipelines and cloud-native development practices is a plus.

Soft Skills:

Strong analytical and problem-solving abilities.
Excellent communication skills with the ability to explain technical concepts clearly.
Proven ability to collaborate effectively across teams and stakeholders.

Benefits

Competitive compensation and benefits package:

Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Flexible work arrangements (remote and/or office-based)
Dynamic and inclusive work culture within a globally renowned group
Private Health Insurance
Pension Plan
Paid Time Off
Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/

Quick apply

Refine Your Search

ccaas senior jobs in ts

CCaaS Senior Developer

Senior Consultant – ServiceNow

Senior Consultant - Microsoft

Senior Administrator: Amazon Connect and Service Cloud Voice

Sr. Professional Services Consultant

Sr. AI Product Manager

AGBG Full Stack Engineer Senior Analyst

Principle Genesys Cloud CX Developer

Senior Software Engineer (Platform — Backend / AI/ML / Integrations)

AGBG Mid Market Offshore Delivery Lead

Solutions Architect- IP

Sr Software Engineer - Niche skill Call Center/NICE

AVP - Service Center Technology

I want to receive the latest job alerts for ccaas senior in ts

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected